6 Entrepreneurs Share Their Secrets to Getting Customers to Return
From giving gifts to increasing offerings, here are some ways to keep customers coming back.
A one-time customer is a wasted opportunity. So we asked six entrepreneurs: How do you create repeat purchases?
Related: 10 Simple Ways to Improve Customer Retention Rates
1. Treat ’em nice.
“We recognize our regulars, even if it’s a simple ‘Welcome members to give complimentary guacamole or a free bag of chips when they want to delight a guest. It’s more fun if it seems like a random act of kindness."
