3 Secrets to a Sincere Apology
Leaders who apologize for their mistakes are actually perceived as stronger and more inspirational than those who don't acknowledge their mistakes, according to a study.
You blew a critical deadline, lost a client, released a dud product or failed in some other way that wreaked havoc on your credibility, your business and your team. It happens. The question is: What now?
If you’re like a lot of , you’ll probably first try to cover up the problem or ignore it. A global study by The Forum Corporation found that only
