The Atlantic

Tip Your Hotel Maid

My grandmother worked in housekeeping for 10 years—and it’s a job where you could use a gratuity.
Source: Nir Elias / Reuters

As I check out of a hotel, various excuses race through my head for not tipping the housekeeper. I’m in a big rush. I don’t have cash. Will the maid who folded my clothes get the money? Why can’t I just add a gratuity to the credit-card bill and expense it?

About 70 percent of hotel guests go through the same mental exercise and end up not leaving a tip. A waiter would have to spit in your soup, and you would have to see him do it, to stiff him. Housekeepers are stiffed every day. I’ve heard every reason why guests treat hotel workers so differently than other service workers, but I’ve not heard a good one.

I have more than a passing interest in the subject. For 10 years, my grandmother, Nellie O’Connor McCreary, was a maid at the Hotel Washington, now the W Hotel. If you lean over the railing of its rooftop bar after a drink or two, you’d

You’re reading a preview, subscribe to read more.

More from The Atlantic

The Atlantic3 min read
They Rode the Rails, Made Friends, and Fell Out of Love With America
The open road is the great American literary device. Whether the example is Jack Kerouac or Tracy Chapman, the national canon is full of travel tales that observe America’s idiosyncrasies and inequalities, its dark corners and lost wanderers, but ult
The Atlantic4 min readAmerican Government
How Democrats Could Disqualify Trump If the Supreme Court Doesn’t
Near the end of the Supreme Court’s oral arguments about whether Colorado could exclude former President Donald Trump from its ballot as an insurrectionist, the attorney representing voters from the state offered a warning to the justices—one evoking
The Atlantic5 min readSocial History
The Pro-life Movement’s Not-So-Secret Plan for Trump
Sign up for The Decision, a newsletter featuring our 2024 election coverage. Donald Trump has made no secret of the fact that he regards his party’s position on reproductive rights as a political liability. He blamed the “abortion issue” for his part

Related Books & Audiobooks