How to Open & Operate a Hotel, Resort or Inn: The Necessary Steps to a Successful Beginning

Audiobook

Strategies to Increase Your Bed & Breakfasts Bookings & Profit: Ways to Foster Loyalty in Guests

Audiobook

Running a Restaurant For Dummies

Audiobook

Entrepreneur Voices on Company Culture

Audiobook

Rental Property Investing

Audiobook

Event Planning: Management & Marketing for Successful Events

Audiobook

Property Management Kit For Dummies

Audiobook

Money-Smart Solopreneur: A Personal Finance System for Freelancers, Entrepreneurs, and Side-Hustlers

Audiobook

Become Your Own Boss in 12 Months, Revised and Expanded: A Month-by-Month Guide to a Business That Works Today!

Audiobook

Living the Luxe Life: The Secrets of Building a Successful Hotel Empire

Audiobook

Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization

Audiobook

Restaurant Business

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Raise the Bar: An Action-Based Method for Maximum Customer Reactions

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How to Open a Bed and Breakfast - 2023: Succeed in 2023

Audiobook

Customer Service: The Ultimate Guide to Learning the Art of Customer Experience Excellence

Audiobook

Restaurant Marketing: 11 Online Marketing Ideas and Strategies for Owners and Managers

Audiobook

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Audiobook

The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg

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Burn the Business Plan: What Great Entrepreneurs Really Do

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Start Your Own Event Planning Business: Your Step-By-Step Guide to Success, 4th Edition

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Restaurant Success by the Numbers, Second Edition: A Money-Guy's Guide to Opening the Next New Hot Spot

Audiobook

The Food Truck Handbook: Start, Grow, and Succeed in the Mobile Food Business

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Property Management

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Guest Expectations in The Hospitality Property Industry - 2023: Hotels-Resorts-Inns-Bed and Breakfasts-Vacation Homes

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Dealing with Difficult Customers: How to Turn Demanding, Dissatisfied, and Disagreeable Clients Into Your Best Customers

Audiobook

The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Audiobook

Running A Bar for Dummies

Audiobook

Ultra High Net Worth Hospitality

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The Customer Service Revolution: Overthrow Conventional Business, Inspire Employees, and Change the World

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Business Plan Mistakes Explained

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Youtility for Real Estate: Why Smart Real Estate Professionals are Helping, Not Selling

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In the Weeds

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Eat, Pray, #FML

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The Bonjour Effect: The Secret Codes of French Conversation Revealed

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Outlander

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One Last Stop

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Atlas of Improbable Places: A Journey to the World's Most Unusual Corners

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What I Was Doing While You Were Breeding: A Memoir

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Travel Hacks: Any Procedures or Actions That Solve a Problem, Simplify a Task, Reduce Frustration, and Make Your Next Trip As Awesome As Possible

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Spotting Danger Before It Spots You: Build Situational Awareness To Stay Safe

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A Court of Thorns and Roses

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Don't Sleep, There Are Snakes: Life and Language in the Amazonian Jungle

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South

Audiobook

The Almost Nearly Perfect People: Behind the Myth of the Scandinavian Utopia

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NPR Road Trips Collection

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Storyteller: how to be an audio book narrator

Audiobook

Arthur: The Dog Who Crossed the Jungle to Find a Home

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Grandma Gatewood's Walk: The Inspiring Story of the Woman Who Saved the Appalachian Trail

Audiobook

World Travel: An Irreverent Guide

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The Sun Does Shine: How I Found Life and Freedom on Death Row (Oprah's Book Club Summer 2018 Selection)

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Fox & I: An Uncommon Friendship

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Summer on the Bluffs: A Novel

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Ready to Come About

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Raw Dog: The Naked Truth About Hot Dogs

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Tangerine

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A Primate's Memoir: A Neuroscientist's Unconventional Life Among the Baboons

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A Course Called Ireland: A Long Walk in Search of a Country, a Pint, and the Next Tee

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My Own Magic: A Reappearing Act

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The Chosen and the Beautiful

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Travels With Maurice: An Outrageous Adventure In Europe, 1968

Audiobook

Your Table Is Ready: Tales of a New York City Maître D'

Podcast episode

388: Your Avatar: How to create your small business Avatar profile, a personification of your ideal client or customer, with Henry Lopez. Henry is a serial entrepreneur, small business coach, and host of The How of Business podcast. On this episode Henry focuses on helping

Podcast episode

From Brick Layer to Business Builder with Steve Sims: Entrepreneurship is all about following your instincts. An entrepreneur leverages time and learns from failures -- that’s the secret sauce of being ferociously successful. On this episode, Jake and Gino talk with Steve Sims, who created the...

Podcast episode

Creating Better Restaurant Managers: #224 - Creating Better Restaurant Managers *****  This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more.  With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game.  VISIT: https://www.spoton.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restaurantstrategy   ***** On Episode 224 we ta

Podcast episode

8 Things You Need to Do to Turn Your Restaurant Around: #248 - 8 Things You Need to Do to Turn Your Restaurant Around *****  This week's episode is brought to you by: SPOTON You may think of them as a POS system, but SpotOn is so much more.  With SpotOn you get a seamless restaurant tech solution that actually boosts revenue and manages costs. Book a demo today and see how SpotOn is changing the whole game.  VISIT: https://www.spoton.com/chip ***** This week's episode is brought to you by: 7SHIFTS 7shifts is the team management platform for restaurants. From hiring, to scheduling, training and retaining, they’ve got the tools you need to help you run your business with ease. Better understand your restaurant, hit your labor targets, and keep your entire team connected. Plus, 7shifts integrates with POS and payroll systems you already use and trust! Join over 30,000 restaurants using 7shifts today. Restaurant Strategy listeners get 3 months free. VISIT: https://www.7shifts.com/restauran

Podcast episode

Ep. 47: Redefining Culture to Focus on Performance: I believe you will find this week’s episode of the Future of Work Podcast to be extremely fascinating, insightful and exciting. My guest is Tim Mulligan, Chief Human Resources Officer of San Diego Zoo Global. Most of my guests have been from...

Podcast episode

Overcome the Fear of Failure – You’re Not a Big Deal: Fear of Failure - You’re Not a Big Deal

Podcast episode

Your Marketing is Broken (Here's How to Fix It!): #192 - Your Marketing is Broken (Here's How to Fix It!) ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** I spend most of my week talking with restaurant owners from all over the world, and so it's easy for me to spot trends. There

Podcast episode

10 Things to STOP Doing If You Want to Be a Millionaire Real Estate Investor | 1081: Real estate is the final frontier where the average person has a legitimate shot of reaching a millionaire status! However, regardless of the abundance of the opportunities that real estate offers you have to STOP doing certain things in order to...

Podcast episode

Creating A High-Profit Course with Destinee Berman: Destinee Berman is a seven-figure launch strategist and marketing expert who specializes in working with offline business owners, entrepreneurs, experts and educators. Top 3 Value Bombs: 1. Each launch is a calculated experiment. Even with the most...

Podcast episode

A Unique Approach to Differentiation with Grant Fry: #249 - A Unique Approach to Differentiation with Grant Fry ***** This week's episode is brought to you by: KICKFIN Thousands of restaurants across the country use Kickfin to send instant, cashless tip payouts, directly to their employees’ bank accounts, the second their shift ends. Get in touch today for a personalized demo and see how restaurants and bars across the country are tipping out with Kickfin. VISIT: kickfin.com/demo. ***** This week's episode is brought to you by: POPMENU If you’re a restaurant owner you need a great website that not only looks beautiful, but helps drive more traffic and sales. Use POPMENU to take your business to the next level. Best of all, listeners of this show can lock in one, set monthly rate… and get $100 off their first month.  VISIT: https://popmenu.com/restaurantstrategy ***** Bean-to-Bar Chocolate is all the rage these days. Who needs a $2 Hershey bar when you can find a $12 bar just in the ne

Podcast episode

169 - 7 most common Restaurant Marketing mistakes (Take 2!): This restaurant marketing podcast looks at the 7 most common mistakes Restaurant owners and their marketers make.  Many are easy to avoid so have a listen and learn what you can do to increase your chances of finding new customers and turning...

Podcast episode

Starting in the Trenches and Growing an Empire with Adam Riddle (The Real Estate Investing Club #98)

Podcast episode

Who Not How: The Formula For Achieving Bigger Goals With Dan Sullivan, Dr. Benjamin Hardy, Joe Polish, and Dean Jackson - I Love Marketing Episode #385: Achieving bigger and better goals doesn’t have to mean more work, more stress, or even more knowledge to get it done. Listen in as Ben Hardy, Dan Sullivan, and Joe Polish share a simple formula to skyrocket your success. Here’s a glance at what...

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18. Bonus Episode: The Hotel Marketing Trends That Hoteliers Need To Know About For 2023

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Planning for Slow Weeks in Your Restaurant: #246 - Planning for Slow Weeks in Your Restaurant   ***** This week's episode is brought to you by: TRIPLESEAT Revolutionize your private event planning with Tripleseat's all-in-one platform. Boost new booking sales by 30%, generate more leads, create contracts, BEOs, and more. Plus listeners of the show get a discount when you sign up. VISIT: https://tripleseat.com/restaurantstrategy/ ***** This week's episode is brought to you by: DAVO Don’t let sales tax spoil your business. Stay on top of sales tax with automation from DAVO by Avalara so you can spend less time in the back office, and more time in the front of house. Click the link below to learn more and try DAVO free for the first month: VISIT: https://www.DAVOsalestax.com/restaurantstrategy ***** There's a seasonality to each of our businesses - a natural ebb and flow. And that's true for everyone. On today's episode we're talking about how to tell when it's coming and how to best prep

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19. The Power of Email Marketing for Hotels in 2023 with Dylan Cole from Revinate

Podcast episode

How to Make Money On Airbnb Without Owning Property with Jon Bell and Julian Sage: Jon Bell and Julian Sage teach people how to build a six or seven-figure business on Airbnb without owning property. Top 3 Value Bombs: 1. A lot people think that AirBNB is a fad. Doing it professionally is a completely different thing. If you’re...

Podcast episode

Ep #57: Exploring eCommerce Options World-Wide with Andrew Henderson of NomadCapitalist.com: My guest, Andrew Henderson, is the founder of NomadCapitalist.com and The Nomad Society. Andrew is an international entrepreneur and perpetual traveler, searching the globe for the best places to live, invest, and start a business.

Podcast episode

#121: 3 Money Habits for Growing Your Online Business: Today we are flipping the script on money habits. I’m so excited to have with me Rachel Cruze, author of, “Love Your Life, Not Theirs.” She is sharing her three money habits that, quite honestly, are right on the money! If you adopt...

Podcast episode

How to Overcome the Common Struggles of Growing Your Agency with Ronn Torossian | Ep #35: Agency Problems: How to Overcome the Struggles of Growing an Agency When you want to grow your business, there are common agency problems every owner can experience from the very beginning. In this episode, I chat with , founder of , the 24th largest...

Podcast episode

REPLAY #45: You Need to Set Boundaries: I have been at a client’s conference all week, so I wanted to share a previous episode that I hope you find it valuable. I originally recorded this episode in February 2020, but it’s definitely relevant today—we all need reminders from time to...

Podcast episode

#93: Renew Your Business Now for Post-Pandemic Life: On today’s show, I want to talk about something super positive: post-pandemic life! Let’s look ahead and see where we want our business to be once lockdown is over.   Most of us were affected in our business lives in some way when the...

Podcast episode

629: The 7 Red Flags and Toxic Behaviors Happening In Your Business + How to Correct Them: As owners and CEOs, we’ve made plenty of mistakes, but we’ve also learned a lot from them. In today’s episode, we discuss some of the mistakes we’ve made, as well as the errors we’ve seen TONS of CEOs make over the years. So, if you recognize any of these in yourself, don’t worry, you’re in good company! Tuning in, you’ll hear us break down the 7 most prominent red flags and toxic behaviors that continue to happen in business. Learn how to recognize them, why they happen, and the tiny course corrections you can make to solve them. The things that we are pointing out today are based on specific lessons we’ve observed throughout our careers. We’ve seen these errors play out in various ways, from friends who have needed to course-correct, to mistakes that we have inadvertently made in our own business. We’re taking this as an opportunity to share our knowledge so that you can become aware of these

Podcast episode

The most underestimated mistake when building or renovating your home - Episode 3 (Season 5 - Mistakes Many Make)

Podcast episode

159. How to Get Your Negative Reviews Removed: It’s a great world for short term rental business but it definitely is no fairy tale! There are still lots of things that can’t be in our control which may affect the total guest service that we offer. For those that we can, it’s important to...

Podcast episode

558: Brooke Greer on Scaling a Catering Business: Brooke Greer, a Dallas native & graduate of Baylor University in Waco, moved to Austin in 2004. After working in sales and crafting her management skills in customer-service,  Greer founder her calling in events-planning. Over the years she's...

Podcast episode

#175: How to Find Your Focus and Clarity to Grow A Successful Agency: Do you feel stuck in a rut? Overwhelmed or uncertain? You are not alone! A lot of agency owners feel the same way. If you need help finding clarity or getting focused, check out this episode. This is the perfect time of year to look at where you’re...

Podcast episode

Writing for your psychology or therapy website: How to get started and key principles

Podcast episode

124 Traveling for the holidays? Take your story with you.: You’re a service-based business and the brand is YOU. So how will you keep growing your business while you’re taking some downtime? For many of us, holidays mean vacation and downtime. We travel. We join family and friends.  You’ll attend...

Podcast episode

323 – How to Get Unstuck and Go After Your Dreams with Becca Ribbing