Business Wit And Wisdom: The Dynamic Manager’s Handbook Of Management Mistakes And Lessons Learned
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About this ebook
What would make your business more successful? Dave Donelson asked retailers, manufacturers, restaurant owners, service providers, and many others what they needed to take their companies to the next level. He also asked them to share the lessons they’ve learned over the years with other business operators. Sharing their thoughts and experiences are managers of convenience stores, health clubs, sporting goods retailers, LP gas distributors, automotive service providers, golf course operators, and restaurateurs. Their stories are wistful and whimsical as well as insightful and practical.
Dave Donelson
Dave Donelson’s world-roving career as a management consultant and journalist has led to writing and photography assignments for dozens of national publications. The Dynamic Manager's Guide series is based on his work with hundreds of business owners and managers as well as his own experiences as a successful entrepreneur. He is also the author of Creative Selling: Boost Your B2B Sales and two novels, Heart Of Diamonds and Hunting Elf.
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Business Wit And Wisdom - Dave Donelson
Business Wit And Wisdom
The Dynamic Manager’s Handbook Of
Management Mistakes And Lessons Learned
by Dave Donelson
Donelson SDA, Inc.
Copyright 2011 Dave Donelson
ISBN: 978-1465940797
Smashwords Edition
A note from the author
The Dynamic Manager Handbooks are for entrepreneurs, managers, and others who want to succeed in small business by learning more about management techniques, operations, and best practices. Each volume in the collection is devoted to a single topic. The material was extracted from the Dynamic Manager Guides, my series of books based on my experiences as a business journalist, consultant, and entrepreneur.
Table Of Contents
Chapter 1- Invent This…Please
Chapter 2 - Convenience Stores
Chapter 3 - Health Clubs
Chapter 4 - Sporting Goods Retailers
Chapter 5 - If I Knew Then What I Know Now…
Chapter 6 - LP Gas Distributors
Chapter 7 - Automotive Service
Chapter 8 - Golf Course Operators
Chapter 9 - Pizza Restaurants
About Dave Donelson
Chapter 1
Invent This…Please
The electric light bulb transformed civilization. For better or for worse, so did the cell phone that takes pictures. More than a few business owners have a Thomas Edison side, too, as expressed in their creative ideas for inventions that could impact the way we work and run our companies.
Joe Stone is CEO of Systems & Methods Inc., in Carrolton, Georgia, a company founded in their living room by his father in 1971, and which today does data-processing for governmental offices in several states. We currently have some of the third generation that is starting to work in the company,
Joe says. We have everything from in-laws to outlaws to ex-laws.
His father, Bob, turned over day-to-day operations in a well-planned succession, but Joe likes the idea of having him available for frequent consultation. I'd like to have a talking portrait of him on the wall,
he says. He's the founder, and a lot of our company culture is built around what he stood for and what he still stands for.
When it comes to the next generation, Joe says he'd like to leave them a time capsule: It would have something my father always said to me in it: keep an open mind and a broad sense of humor. You've got to approach every day just like that.
Chris Combe, President and CEO of Combe Incorporated in White Plains, New York, likes the idea of another kind of capsule. I love the energy and fun of creative meetings,
he says. How about a capsule that keeps innovation at top of mind 24/7?
Chris' company was founded on the innovative personal care ideas of his father, Ivan. Today it produces products like Just For Men Haircolor and Johnson’s Foot Soap. In addition, Chris says, Please invent the genie that will grant each of our world-wide employees passion for his or her work every day!
L.R. Gardner, who works for his father running their chain of 22 Cracker Box Convenience Stores in Arkansas, would appreciate a real-time father-son communications device. He promoted me once and I didn't know about it until I got new business cards,
he relates cheerfully. They said I was vice president. I wondered if that would show up on my paycheck, but it didn't. At least I got new business cards.
Having a management position in the family business means multi-tasking, according to L.R., which would make a dial-up database of how-to instruction good to have. I found out I'm the IT director here, too,
he says. "How did I find that