Reframing and Its Uses: An Effective Tool in Dispute and Conflict Resolution
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About this ebook
This book discusses the mediation and dispute/conflict resolution tool, called "reframing." The scope of this book is limited to the technique of rephrasing statements and concepts in order to advance the goal of reaching an agreement and resolving conflicts and disputes. The book will review six reasons for using the reframing tool and provide relevant examples for its use.
After an introduction to reframing in dispute/conflict resolution setting, this book reviews its use for the following:
Understanding/Clarification
Creating New or Altered Perspective
Neutralization of Language
Identifying the Joint or Common Problem
Creating a New Relationship Paradigm
Moving to a More Focused Phase
John Livingood
John Livingood has substantial experience in executive level management positions and more than thirty years experience in labor-management relations. He is an experienced advocate, neutral, arbitrator, mediator, and hearing officer in both the public and private sectors, including transportation, health care industry, manufacturing, education, etc., handling commercial, employment discrimination, Americans with Disability Act (employment and public accommodations), and labor-management issues.
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Reframing and Its Uses - John Livingood
Reframing and Its Uses:
An Effective Tool in Dispute and Conflict Resolution
By John Livingood
© 2002 John M. Livingood
Also, published in:
Juris, Dispute Resolution Journal (On-Line) - Vol. 57, No. 4.
AAA Handbook on Mediation, 2nd Edition, Chapter 36, 2010.
American Arbitration Association’s Dispute Resolution Journal, November 2002 - January 2003.
Table of Contents
Preface
Introduction to Reframing
Understanding/Clarification
Creating New or Altered Perspective
Neutralization of Language
Identifying the Joint or Common Problem
Creating a New Relationship Paradigm
Moving to a More Focused Phase
Conclusion
Endnotes
About the Author
Other ebooks by the Author
Preface
This article, Framing and Its Uses,
was first published in American Arbitration Association’s Dispute Resolution Journal in 2003 and subsequently published in its related AAA Handbook on Mediation, 2nd Edition, 2010, and most recently by On-line Juris’ Dispute Resolution Journal.
I chose this ebook format for publishing in order to give a wider dissemination of the article and have tried to maintain the general formatting as originally published with minor non-substantive alterations to better suit this means of publication.
This article was conceived as a result of my participation with other mediation practitioners in a training session for World Bank personnel in mediation in the late 1990’s. One