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Table of content

Task
Introduction 1.1 Task 01 1.2 1.3 1.4 2.1 Task 02 2.2 2.3 2.4 3.1 3.2 Task 03 3.3 4.1 Task 04 4.2 4.3 Conclusion References

Table of contents

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The links between individual and team The selection process and procedure Individual and team responsibility in achieving objectives Create an environment of trust and support with others Individual and team performance against objectives

5 5 5 6 7

Methods of providing feedback to individuals and teams on performance 7 Causes of conflict and preventing procedures Recording systems for performance assessment A performance improvement cycle The indicators of poor performance Evaluate methods that support performance improvement Disciplinary and grievance procedures Role of the manager in a disciplinary and a grievance procedure Key aspects of legislation for disciplinary and grievance procedures 7 8 9 9 10 11 11 11 12 13

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