Methodology We used the international standardized questionnaire (ICT) for communication audit.

Our research was based on quantitative analysis of the questionnaire using statistical tools. The sample size of the research was around 20 employees from which only 10 employees of different hierarchy level responded. In order to verify with the choices made by employees, interviews and walk through of an organization was also done in order to have an experience of the organization itself. The artifacts and basic assumptions allowed us to have a good analysis and findings of the questionnaire.