Professional Documents
Culture Documents
Organizational Behavior
14th Edition
Diversity in Organizations
Kelli J. Schutte
William Jewell College Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Diversity
Surface-level diversity
Deep-level diversity
Diversity Management
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Biographical Characteristics
Objective and easily obtained personal characteristics. Age
Older workers bring experience, judgment, a strong work ethic, and commitment to quality.
Gender
Few differences between men and women that affect job performance.
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Tenure
People with job tenure (seniority at a job) are more productive, absent less frequently, have lower turnover, and are more satisfied.
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Sexual Orientation
In June 2009, the High Court of Delhi, in a landmark judgment, decriminalized homosexual sex between consenting adults, overturning a 149-year-old British colonial law Domestic partner benefits are an important consideration.
Gender Identity
Relatively new issue transgendered employees.
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Ability
An individuals capacity to perform the various tasks in a job. Intellectual and Physical Abilities
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Ability
Made up of two sets of factors:
Intellectual Abilities
The abilities needed to perform mental activities. General Mental Ability (GMA) is a measure of overall intelligence. No correlation between intelligence and job satisfaction.
Physical Abilities
The capacity to do tasks demanding stamina, dexterity, strength, and similar characteristics.
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Memory
Verbal Comprehension
Spatial Visualization
Intellectual Ability
Perceptual Speed
Deductive Reasoning
Inductive Reasoning
See E X H I B I T 23 for details Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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See E X H I B I T 24 for details Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Flexibility Factors
See E X H I B I T 24 for details Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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See E X H I B I T 24 for details Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Role of Disabilities
When focusing on ability, it can create problems when attempting to develop workplace policies that recognize diversity in terms of disabilities. It is important to recognize diversity and strive for it in the hiring process. An organization needs to be careful to avoid discriminatory practices by making generalizations about people with disabilities.
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Global Implications
Biographical Characteristics
Not much evidence on the global relevance of the relationships described in this chapter. Countries do vary dramatically on their biographical composition.
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Diversity Management
Diversity management is important across the globe. However, different cultures will use different frameworks for handling diversity.
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Biographical Characteristics
Should not be used in management decisions: possible source of bias.
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.
Copyright 2012 Dorling Kindersley (India) Pvt. Ltd Authorized adaptation from the United States edition of Organizational Behavior, 14e
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