Professional Documents
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INTRODUCTION
Teri
Takai,
Director
of
supply
chain
systems
contemplate recommendations to senior executives. The questions asked extremely important to Fords future:
Ideas from new high-tech industries to change the way it interacted with suppliers?
One group favor utilizing modern technology and redesigning its supply chain
favored virtual integration modeling the Ford supply chain on that of Dell
Another group believer difference between automobile & Computer industry are substantive as ford
Has more layer of supplier network Prominent and independent role purchasing organization
largest industrial corporation in the world $144 billion + & 370,000 + employees spanned 200 countries. services subsidiaries is significant revenues and manufacture of automobiles for sale in 1903 by Sir Henry Ford,
Revenues
Operations
financial
is core business
Incorporated Produced
GROWING COMPETITION
U.S. automakersGeneral motors (GM) and Chrysler Foreign-based auto manufactures (i.e. Toyota and Honda) Facing increasing overcapacity Advantage in the industry was fast becoming global Need to improved quality and reduce cycle time Looking for the ways to take advantage of global presence and network
FORD 2000
Internet Revolution:
created new possibilities for reengineering processes within and between enterprises
FORD 2000
Included merging its North American, European, and international automotive operations into a single global organization
FORD 2000
each responsible for the development of vehicles in a particular consumer market segment
Eliminate redundancies
CREATING CONSISTENCY
Why important?
Network aimed to create consistency in technology standards and processes in the supplier network
Suppliers:
END OF 1998
Most improved automaker on the 1997 J.D. Power Initial Quality Study
overall supply chain costs complexity of dealing with such a large network of suppliers.
Ford
just-in-time (JIT) inventory total quality management (TQM) statistical process control (SPC)
used vehicle in-process storage devices (such as banks and ASRSs) and computer software to assure that vehicles were assembled in order sequence
ORDER TO DELIVERY
Marketing
material planning vehicle production transportation processes
relied on :-
ongoing forecasting of customer demand from dealers 2. a minimum of 15 days of vehicles in each assembly plants order bank
1.
regional mixing centers that optimize schedules and deliveries of finished vehicles via rail transportation 4. a robust order amendment process
3.
to allow vehicles to be amended for minor color and trim variations without the need to submit new orders
Two
primary goals:
to be a test bed for best practices in retail distribution and drive those practices throughout the dealer network to create an alternative distribution channel to compete with new, publicly owned retail chains such as AutoNation.
BUYING CAR
Dealer personal attention important Order to delivery time/ availability of model Availability of color options
Physical feel
Ride experience On site decision of accessories More capital is involved Replacement is issue!
products are standardize Replacement not issue! Decision is less capital intensive
1. WHAT ADVANTAGES DOES DELL DERIVE FROM VIRTUAL INTEGRATION? 2. HOW IMPORTANT ARE THESE ADVANTAGES IN THE AUTO BUSINESS?
VIRTUAL INTEGRATION
use of the Internet to replace physical components of a company with information way of getting advantage of vertical integration without actually integrating vertically.
VIRTUAL INTEGRATION :- ADVANTAGES HOW IMPORTANT ARE THESE IN THE AUTO BUSINESS?
management.
Developed extranet for Just in time delivery Devised FPS with Synchronous material flow
Dealers
Order Mgmt FPD S DTD Outbound Logistics Supply chain Leadership Bill of Material
FPS
FPS
CFOP
Virtual Integration
WHAT CHALLENGES DOES FORD FACE THAT ARE NOT ALSO FACED BY DELL? HOW SHOULD FORD DEAL WITH THESE CHALLENGES?
SUPPLIER BASE
Challenges Several Thousands of suppliers How Ford Dealt Shift towards reduced capable long-term suppliers Divided suppliers in based on subsystem Tier I, II, below supplier Focus on overall supply chain cost
Little regard to overall supply chain costs Little regard to overall supply chain costs
DEMAND FORECASTING
Challenges Ford was not in direct touch with customers Product sold through dealers How Ford Dealt Start taking ongoing forecast of customer demand from dealers
ORGANIZATIONAL STRUCTURE
Challenges Purchase was independent of product development How Ford Dealt Initiatives to improve communication and coordination between purchase and production
Budget-driven Higher
Market-driven Lower
Market-driven and (no constraints FPV/ CPV* + 10% for vehicle, +15 for components Schedule from customer-driven order bank, build to schedule
Inventory
Dealership model Independent Companydealerships, controlled negotiations with dealerships (Ford company Retail Network)
GLOBAL APPROACH
Technology was employed to overcome constraints usually imposed by geography Teams on different continents needed to be able to work together as if they were in the same building In every reengineering project, information technology (IT) was critical
RECOMMENDATIONS
Ford 2000 program must be strengthen Develop strong Demand Chain to meet & exceed customer satisfactions in term of: Exclusivity: flexible for customization Performance, reliability Service: intervals, cost and convenience Competitive price
Better segmentation strategies: to drive the value chain and to utilize the strength of brand. Procurement & R&D Integration focus on consumer surplus rather than cost only. Develop multi-skills between procurement & product development. Better utilize the Internet to facilitate sharing information/ fast response to customers Simplify IT (Electronic Data Interchange links) so that more suppliers can joint the value chain
THE END
Any questions?