Professional Documents
Culture Documents
Sine in SI*1234
Pass code ABACUS1
PCC (PESUDO CITY CODE OR USER ID) e.g. Y5Q8
SINE OUT:
SO* To sign out from all working areas
SO To sign out from current working area
AREAS:
Area status *S*
Active area *S
Change area ¤C
-1-
ABACUS
HOST REFERENCE DIRECT HOST SYSTEM (DRS PAGES)
Y/AAI/SYS SYSTEM NEWS &
UPDATE
Y/AAI/AIR PARTICIPANT CARRIER
Y/AAI/PDT AIRLINE PRODUCT INFO
Y/MKT/PK1 AIRLINE CONTACT etc.
Y/VEN/TTV PIA RULES &POLICES
Y/CLM/QPK PIA PNR CLAIM FORMAT
Y/VEN AIRLINE DETAIL
Y/HHL HOTEL INDEX
Y/AAI/PDT/P50 PASSIVE SEGMENT
DETAIL
ENCODING FUNCTION
W/-CCPARIS Show city codes
W/-ALEMIRA Show the Airline code
W/EQ-BOEING Show the aircraft code
W/-CYKUALALUMPUR Nearest airport from specific city
W/-ATLHR¥ATLGW Distance b/w two airport in same city
HCCC/ENGLAND Show country code
HCCCA Show states code
DECODE FUNCTIONS
W/*MAA (CHENNAI, INDIA))
W/*LHR (AIRPORT CODE)
W/*IC
W/PK*737
Basic Functionalities - - 2
ABACUS
CALENDAR FUNCTION
T¤MAY Current mouth
T¤MAY/05 Previous mouth
T¤14MAR¥21 Future date (add days)
T¤15MAY-23 past date (subtract days)
T¤11JAN-26JAN Determine no> of days
CALCULATOR
T¤123¥345 Addition
T¤297-167 Subtraction
T¤615*5 Multiply
T¤67/3 Division
TIME
T*SIN Time at moment in Singapore
T¤ETLHE/NYC Time difference between cities
T¤ET1100SIN/KHI Time to time deference
CURRENCY CONVERSION
DC*CUR List of Codes
DC*EUR Conversion by currency code
DC*AUSTRIA Conversion by country name
DC¥CAD200/USD Conversion between countries
WEATHER INFORMATION
¤WEA/EF*LON Extended Weather
¤WEA/CF*LAX City Forecast
¤WEA/AV*LAX Average monthly Temp for the year
¤WEA/HELP Weather help
Basic Functionalities - - 3
ABACUS
TAX
TXHELP
TX*PAKISTAN
TX*N (N is line number)
SCHEDULE
SKHILHR Current Date
S23MAYKHILHR Specific Date
S23SEPLHEDXB5P with Time
S27DECKHIDXB¥EK particular carrier
S20NOV Schedule Change
LHEDXB¥EK/ES Extended Schedule
S* Display more schedule
S-1 One day back Schedule
S¥2 Next day
CARRIER AGREEMENT
W/*EK¥*CX EK with CX airline
W/*PK¥ALL PIA with all airline
OPTIONAL QUALIFER
1* More Availability
1¥1 Next day
1-2 Last days
1FRA Change destination
Basic Functionalities - - 4
ABACUS
1*DLHE Change departure city
1R Return on same day
1R¥10 Return after 10 days
1R-5 Return before 5 days
DIRECT AVAILBILITY
122MAYDXBLHR¤EK
1¤¥1 Next day
1¤-2 Last 2 days
1¤UA Carrier
MEAL CODES:
DU*/SPM Meal code
DU*/MLS Meal code table
DU*/CLS Class of service table
Basic Functionalities - - 5
ABACUS
TIMATIC
¤¤TIM
TIRA/NAKHI/EMDXB/DELHR/TRMCT
NA Nationality of passenger
EM Embarkation point of passenger
DE Destination point of passenger
TR Transit point of passenger
OTHER FUNCTION
TINEWS
TIRULES
TIRA
TIRH
PAGE MOVEMENT
TIPN NEXT PAGE
TIPB PREVIOUS PAGE
TIPL LAST PAGE
TIPF FIRST PAGE
TILCC/PAKISTAN (AVAILABLE AIRPORT CITIES)
TIRCC/PK
TIRGL (ALL country group names and codes)
TIRGL/SCHS Schengen
QUIT (COME OUT FROM TIM)
Basic Functionalities - - 6
ABACUS
MANDATORY FIELDS
1. NAME
2. ITINERAY
3. TICKETING Field
4. PHONE
1. NAME
-ALI/KHAN MR
-2ALI/KHAN MR/SHUMAILA MRS
-KHAN/AHMED MSTR*C09
-I/BILAL/AHMED MSTR*I09
3INFT/BILAL/AHMED MSTR/16-1.1 To pass message in SSR.
2. SELLING OR ITINERARY
01Y13 (here 1 is seat and 2 is line no)
01Y13K14 (Selection for married segments with different seat
codes)
01Y2* (married segment)
REQUEST
01Y2LL
PASSIVE SEGMENT
Airline Reloc
0PK305Y19DECLHEKHIGK1*SSTEYR
OPEN SEGMENT
0PKOPENY20DECLHEKHIDS1 OR 01Y1OPEN
Basic Functionalities - - 7
ABACUS
ARUNK
/1 (/ is Identifier and 1 is line number after that you pass arunk)
4. PHONE
90800 11 119 don’t use any symbol after contact NBR
OR
N*¤ NM star move
RCVD
6RAJA
ER & IR
RETRIEVAL OF PNR
*-SADIA/AHMED MR
*-Y5Q8-SADIA
*FFYUYT
DISPLAY ITINERARY
*I
*IA
*IAB
TIME LIMIT
7TAW20DEC/ Its automatically goes to Que # 9
81600/17DEC Can be automatically cancelled at specified date
Basic Functionalities - - 8
ABACUS
DISPLAY RECORD
*A
STANDARD PNR:
STEP1
-ALI/KHAN MR§-BILAL/KHAN CHD*C09§-I/JEYA/KHAN
MSTR*I08§
7T-A§90800 11 119ABACUS§6KHAN
STEP 2
122JULKHIDXB¤EK«
02V13«
STEP 3
ER« THEN IR
EXAMPLE
1.1ALI/KHAN MR 2.1BILAL/KHAN MSTR*C09 3.I/1JEYA/KHAN
MISS*I08
1 EK 605V 22JUL 5 KHIDXB HK2 0545 0645 /DCEK*C4RSBW
TKT/TIME LIMIT
*1.T-A
PHONES
1. ISB0800 11 119ABACUS
GENERAL FACTS
*1.OSI YY CHD 09YRS
*2.OSI YY INF 08MTHS
RECEIVED FROM - KHAN*
Basic Functionalities - - 9
ABACUS
Y5Q8.DWX*ASG 0335/14JUN05 MEFAHX H
Basic Functionalities - - 10
ABACUS
SPECIAL SERVICE REQUEST:
DU*/SPM View of meal codes
3MOML-0 Meal for all PSGRS on all segments
3WCHR-2.1 Wheel chair for PAX NBR 2
3VGML2-3.1 Meal for PAX NBR 3 and line no 1
3KSML1, 3-1.1 Meal for PAX 1 on SEG 1 & 3
35. HK Update status codes to HK.
F*SWPQFL SSR field codes
OTHER INFORMATION
3OTHS/EK EXTRA BLANKET FOR PAX NO 2
REMARKS FIELD
5 PNR MADE BY ON CHEQUE
PASSPORT INFORMATION
3DOCS1/P/PK/AB456379/PK/24SEP1977/M/20FEB2009/ALI/KHAN-1.1
VISA INFORMATION
3DOCO/PK/V/123456/PK/16NOV05/USA-1.1
VISA INFORMATION FOR INFANT
3DOCO/PK/V/123456/PK/16NOV05/USA/I-1.1
RESIDENT INFORMATION
3DOCA1/D/US/82 MAIN ST/ NEWYORK/NY/9999-1.1
3DOCA1/D/US/82 MAIN ST/ NEWYORK/NY/I9999-1.1
RESIDENT INFORMATION
3DOCA1/R/PK/40 STREET F-7/2/ISLAMABAD/PK/9999-1.1
3DOCA1/R/PK/40 STREET F-7/2/ISLAMABAD/PK/I9999-1.1
Basic Functionalities - - 11
ABACUS
MAP MOVEMENT
¤MD MOVES DOWN
¤MU MOVES UP
¤MB MOVE BOTTOM
¤MT MOVE TOP
Basic Functionalities - - 12
ABACUS
EM End of Mail
MODIFICATION IN PNR
CHANGE OF CLASS:
WC1Y FOR 1 SEGMENT TO Y CLASS X1¥0025NOV
WC1J/2F FOR MORE THEN 1 SEGMENT X1-2¥0025NOV
WCAY FOR ALL SEGMENTS
RECONFIRM SEGMENT
.1RR
Basic Functionalities - - 13
ABACUS
PHONE FIELD
92¤
92, 4¤
*P9
Basic Functionalities - - 14
ABACUS
COPY PNR
IC ignore and copy PNR
ICAN Copt PNR with PAX name
FLIGHT LOAD
LCUA806/07DECSINHKG HK Status
LHJL407/05JULNRTFRA All Status HL, RR, DS
LXCX289/10JANHKG Cancelled Status
LWPK309T22JUNISBKHI/HL Wait list Status
DIVIDE PNR
STEP 1:
D1.1 SPECIFIC OR ONE PAX
D1*3 DIVIDE MULTIPLE NAME FIELDS
D1.2-2.1 RANGE OF PAX
STEP 2
6RAJA
STEP 3:
F FILE YOUR PNR
ER
F*FOX/PNR/DIVIDE
CREDIT CARD
DU*/CCD
CK*AX12345544/1200/PKR5000/EK
Basic Functionalities - - 15
ABACUS
QUEUES
MSGS QUEUES A TO Z
TOTAL PNR QUEUES 511
QC/ SHOW ALL QUEUES
Q/18 SPECIFIC QUE NBR
QXI EXIT FROM QUE
QR PNR REMOVE FROM QUE
QUE PLACEMENT
QP/119/11 Place your PNR in specific Que NBR
QN* Display assign QUE name
QUE MASSAGE
5 HELLOS IT’S TEST MASG
5 PLZ TAKE NECESSARY ACTION ON THE PNR
QP/Y5Q8
Basic Functionalities - - 16
ABACUS
PK TAT FARES &TICKETING
ABACUS NEW PRICING SYSTEM
Training for Agents
Fare Quote:-
Basic Functionalities - - 17
ABACUS
RULE DISPLAY RD2
RULE MENU DISPLAY RD3*M
INFO FROM MENU RD3*10/21
LONG RULE COMMAND RDKHIDXB20MAYVE4MPK1-EK
RE-DISPLAY MENU RD*
ROUTING INFORMATION RD2*RTG
BOOKING CODE RBD RB1
PNR PRICING:-
PNR Pricing, also know as itinerary pricing, allows you to price and
itinerary and store in a PNR. There are two primary functions in
PNR pricing.
The command WPA allows you to price and request for multiple fare
combination. The system will return up to maximum of 12 matched fares
options for each passenger type.
Basic Functionalities - - 18
ABACUS
VALIDITING CARRIER
Step 2 SELET AND VIEW FARE CALCULATION WP1
Step 3 ACCEPT AND STOR FARE WTFR
Step 4 End TRANSACTION ER
Entry WPAPK#XO
Command pricing allows you to search for fares that do not conform
to specific rule conditions.
Entry WPAEK#QLEE4MPK1
The TFR and Ticketing fax line in the PNR can be flagged as one or
a combination of the following:
Basic Functionalities - - 19
ABACUS
1. Auto Priced
2. Manual Priced
3. Rate Desk Priced
4. Awaiting Re pricing
BARGAIN FINDER :-
Bargain Finder allows the user to search for lower fares for an
existing itinerary by checking for alternate booking possibilities.
Bargain Finder may be performed on a PNR itinerary with a
maximum of 16 segments and maximum of 8 fares components.
Basic Functionalities - - 20
ABACUS
TICKETING:-
Direct Ticketing
BASIC ENTRY W#AEK#KP9#FCASH#ER
SPECIFIC NAME W#APK#KP7#FINV#N1.1#ER
SPECIFIC SEGMENT W#APK#KP5#FCASH#S1#ER
TFR Ticketing:-
BASIC ENTRY W#T#AEK#KP9#FCASH#ER
SPECIFIC PAX W#T1N1#APK#KP9#FCASH#ER
AUDIT TRAIL:-
SAME DATE DQB* FOR BSP
SPECIFIC DATE DQB*23DEC FOR BSP
PRINTER DESIGNATION
Check digit (starting from 0-6) for system display auto check digit,
(22687621) tock control number.
W/TATKT2422687621
C is the check digit
Basic Functionalities - - 21
ABACUS
DN<PTR ADD>/2422687621C/200
NOTE: Always use 2 instead to 0 of SCN NBR when loading the
stock
DN*PTR
Basic Functionalities - - 22
ABACUS
NEGO TICKETING
ADULT:
W¥APK¥FCASH¥KP9¥BA*02P¥PNEG¥N1.1¥ER
CHILD:
W¥APK¥FCASH¥KP9¥PCNE¥BA*02P¥N2.1¥ER
INFANT:
W¥APK¥FCASH¥KP9¥PNEG/INF¥BA*02P¥N1/2¥ER
PHASE IV PRICING
1. CREAT TFR
W¥C (SINGLE PAX) W¥C¥S1/4/6 (SEGMENT
SELECT)
PAX 1 ADT
W¥T1N1.1¥APK¥KP9¥FCASH¥ED/NENT
PAX 2 CHILD
W¥T2N2.1¥APK¥KP9¥FCASH¥ER¥ED/NENT
PAX 3 INFANT
W¥T3N3.1¥APK¥KP9¥FCASH¥ER¥ED/NENT
Basic Functionalities - - 23
ABACUS
TICKECT VOID
*T for ticket information display
WV2 2 line no for void TKT
WV2 for void TKT number on line 2
PRINTER RELEASE
RL/<PTR ADDRESS>STATUS
RL/<PTR ADDRESS>HOLD
RL/<PTR ADDRES> ENTER TO RELEASE
RL/<PTR ADDRESS>CLEAR
PK PRINTER TROUBLESHOOTING
1 OFEP agent should be on before starting ticketing.
2 OADP printer should be on after running the OFEP.
3 Make sure printer icon on task bar is green in color.
4 If ticket struck Close OFEP & OADP and reopen it and release
the ticket by using above entries.
Basic Functionalities - - 24