Long Letter Version Re: Annual/Biannual Letter to Customers January 17, 2008 Bernice Henson Director of Marketing SLT

Communications Dallas, TX 72105 Dear Bernice, It is the beginning of a new year, a time when I like to touch base with my most valued customers and check on their plans for printing in the coming months. This year, we are adding some new equipment that will enhance our capabilities, which may impact your plans. I look forward to doing business with you in 2008 and trust that you will be able to take advantage of the options that our new equipment will provide. Meanwhile, please do not hesitate to contact me if you have printing needs or questions. I would be happy to help you in any way I can. Sincerely, Taylor Mansfield Sales Representative

www.socrates.com

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BC104-140 Rev. 10/05

E-Mail Version Dear Bernice, It is the beginning of a new year, a time when I like to touch base with my most valued customers and check on their plans for printing in the coming months. This year, we are adding some new equipment that will enhance our capabilities, which may impact your plans. I look forward to doing business with you in 2008 and trust that you will be able to take advantage of the options that our new equipment will provide. Please do not hesitate to contact me if you have printing needs or questions. I would be happy to help you in any way I can. <e-mail signature, including name, title, company and contact information>

www.socrates.com

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BC104-140 Rev. 10/05

Short Letter Version January 17, 2008 Bernice Henson Director of Marketing SLT Communications Dallas, TX 72105 Dear Bernice, It is the beginning of a new year, a time when I like to touch base with my most valued customers and check on their plans for printing in the coming months. This year, we are adding some new equipment that will enhance our capabilities, which may impact your plans. Please do not hesitate to contact me if you have printing needs or questions. I would be happy to help you. Sincerely, Taylor Mansfield Sales Representative

www.socrates.com

Page 3 of 3

BC104-140 Rev. 10/05