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COMPLAINT LETTERS

BUSINESS ENGLISH 1

How to organize

Keys to an effective complaint letter


Paragraph 1: describe purchase, name of product with
serial numbers, include date & place of purchases.

Paragraph 2: state problem and give history. Paragraph 3: ask for a specific action and enclosed
copies of documents.

Paragraph 4: allow time for action and state how you


can be reached.

Complaint Letter for hotel

Complain letter for damaged goods

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