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Running head: ANALYSIS

Knowledge, Skills, and Competencies Analysis Sophie J. Boyer Seattle University

ANALYSIS

Artifact H: Knowledge, Skills, and Competencies Analysis ASSESSMENT KEY Overall Competency Rating: 0= no exposure to and no experience in this competency 1= minimal exposure to but no experience in this competency 2= moderate exposure to and minimal experience in this competency 3= moderate experience in this competency 4= experience in this competency 5= much experience in this competency, basic master has been achieved Specific Skill Rating: (+)= highly competent ()= competent ()= area of improvement/experience needed Evidence of Learning: W= Work I= Internship C= Coursework V= Volunteer work O= Other

*Note: All competency descriptions are taken from the ACPA and NASPA Professional Competency Areas for Student Affairs Practitioners (2010)

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

ACPA/NASPA Competency Area

Skill

Specific Rating +

Evidence of Learning

Future Improvement & Development Target Areas: Facilitation of reflection Assistance with goal setting Appropriately challenge colleagues Improve crisis management and intervention skills Increase awareness of personal worldview Increase knowledge and skills to help students with specific concerns Increase knowledge and skills of working with specific student populations

Advising & Helping The Advising and Helping competency area addresses the knowledge, skills, and attitudes related to providing counseling and advising support, direction, feedback, critique, referral, and guidance to individuals and groups.

Exhibit active listening skills (e.g., appropriately establishing interpersonal contact, paraphrasing, perception checking, summarizing, questioning, encouraging, avoid interrupting, clarifying). Establish rapport with students, groups, colleagues, and others. Facilitate reflection to make meaning from experience. Understand and use appropriate nonverbal communication. Strategically and simultaneously pursue multiple objectives in conversations with students. Facilitate problem solving. Facilitate individual decision-making and goal setting. Challenge and encourage students and colleagues effectively. Know and use referral sources (e.g., other offices, outside agencies, knowledge sources), and exhibit referral skills in seeking expert assistance. Identify when and with whom to implement appropriate crisis management and intervention responses. Maintain an appropriate degree of confidentiality that follows applicable legal and licensing requirements, facilitates the development of trusting relationships, and recognizes when confidentiality should be broken to protect the student or others. Recognize the strengths and limitations of ones own worldview on communication with others (e.g., how terminology could either liberate or constrain others with different gender identities, sexual orientations, abilities, cultural backgrounds). Actively seek out opportunities to expand ones own knowledge and skills in helping students with specific concerns (e.g., suicidal students) and as well as interfacing with specific populations within the college student environment (e.g., student veterans).

W, I (DSS, UA), C (COUN 512: Lifespan Career Development) W, I (DSS, UA), C (COUN 512: Lifespan Career Development) W W, I (DSS, UA) W W, I (DSS), C (SDAD 576: Leadership & Governance) W W W W W, I (DSS, UA), C (COUN 512: Lifespan Career Development)

+ + + + + + +

Overall Rating: 5

C (EDUC 515: Multicultural Perspectives; EDUC 520: Social Justice)

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

ACPA/NASPA Competency Area

Skill

Specific Rating

Evidence of Learning

Future Improvement & Development Target Areas: Gain familiarity with the differences between assessment, program review, evaluation, planning, and research Increase ability to interpret and use results effectively Develop opportunities for data collection Gain familiarity with quantitative designs and analysis techniques Increase awareness of raw and partially processed data and results Continued work with alignment of program and learning outcomes with organization goals and values

Differentiate among assessment, program review, evaluation, planning, and research and the methodologies appropriate to each. Assessment, Effectively articulate, interpret, and use results of Evaluation, & AER reports and studies, including professional Research literature. Facilitate appropriate data collection for system/department-wide assessment and The Assessment, evaluation efforts using up-to-date technology Evaluation, and Research competency and methods. area (AER) focuses Assess trustworthiness and other aspects of on the ability to use, quality in qualitative studies and assess the design, conduct, and transferability of these findings to current work settings. critique qualitative and quantitative AER Assess quantitative designs and analysis analyses; to manage techniques, including factors that might lead to measurement problems, such as those relating to organizations using sampling, validity, and reliability. AER processes and Explain the necessity to follow institutional and the results obtained divisional procedures and policies (e.g., IRB from them; and to approval, informed consent) with regard to shape the political ethical assessment, evaluation, and other research and ethical climate activities. surrounding AER Explain to students and colleagues the processes and uses on relationship of AER processes to learning campus. outcomes and goals. Identify the political and educational sensitivity of raw and partially processed data and AER results, handling them with appropriate confidentiality and deference to the organizational hierarchy. Overall Rating: Align program and learning outcomes with organization goals and values. 2

C (SDAD 559: Community College) I (DSS)

C (EDUC 500: Introduction to Educational Research) C (EDUC 500: Introduction to Educational Research) O (Assessment Certification Program) W, O (Assessment Certification Program)

W, O (Assessment Certification Program)

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

ACPA/NASPA Competency Area

Skill

Specific Rating +

Evidence of Learning

Future Improvement & Development Target Areas: Participate in activities that challenge personal beliefs Facilitate effective dialogue between individuals and groups Interact with and implement culturally appropriate programs, services, and activities Increase awareness of social systems Increase understanding of social justice and global perspectives

Equity, Diversity, & Inclusion

The Equity, Diversity, and Inclusion (EDI) competency area includes the knowledge, skills, and attitudes needed to create learning environments that are enriched with diverse views and people. It is also designed to create an institutional ethos that accepts and celebrates differences among people, helping to free them of any misconceptions Demonstrate fair treatment to all individuals and change aspects of the environment that do not promote fair and prejudices. Overall Rating: 3

Identify the contributions of similar and diverse people within and to the institutional environment. Integrate cultural knowledge with specific and relevant diverse issues on campus. Assess and address ones own awareness of EDI, and articulate ones own differences and similarities with others. Demonstrate personal skills associated with EDI by participating in activities that challenge ones beliefs. Facilitate dialogue effectively among disparate audiences. Interact with diverse individuals and implement programs, services, and activities that reflect an understanding and appreciation of cultural and human differences. Recognize the intersectionality of diverse identities possessed by an individual. Recognize social systems and their influence on people of diverse backgrounds. Articulate a foundational understanding of social justice and the role of higher education, the institution, the department, the unit, and the individual in furthering its goals. Use appropriate technology to aid in identifying individuals with diverse backgrounds as well as assessing progress towards successful integration of these individuals into the campus environment. Design culturally relevant and inclusive programs, services, policies, and practices.

W, I (DSS), C (EDUC 520: Social Justice) W, I (DSS), C (SDAD 578: Theory, Research & Practice) I (DSS), C (SDAD 578: Theory, Research & Practice) O (Internalized Sexism and White Privilege Conference) C (SDAD 578: Theory, Research & Practice) I (DSS), C (EDUC 520: Social Justice) C (EDUC 520: Social Justice) C (EDUC 520: Social Justice)

W, I (DSS)

treatment. Analyze the interconnectedness of societies worldwide and how these global perspectives impact institutional learning.

I (DSS), C (SDAD 578: Theory, Research & Practice) W, I (DSS), C (SDAD 575: Best Practices) C (EDUC 520: Social Justice)

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

ACPA/NASPA Competency Area

Skill

Specific Rating

Evidence of Learning

Future Improvement & Development Target Areas: Increase familiarity with professional student affairs associations and their foundational ethical principles Facilitate effective, ethical decision-making conversations Address institutional actions that are not consistent with ethical standards

Articulate ones personal code of ethics for student affairs practice, which reflects the ethical statements Ethical Professional of professional student affairs associations and their Practice foundational ethical principles. Describe the ethical statements and their foundational principles of any professional The Ethical associations directly relevant to ones working Professional Practice context. competency area Explain how ones behavior embodies the ethical pertains to the statements of the profession, particularly in knowledge, skills, and relationships with students and colleagues, in the use attitudes needed to of technology and sustainable practices, in understand and apply professional settings and meetings, in global ethical standards to relationships, and while participating in job search ones work. While processes. ethics is an integral Identify ethical issues in the course of ones job. component of all the Utilize institutional and professional resources to competency areas, assist with ethical issues (e.g., consultation with this competency area more experienced supervisors and/or colleagues, focuses specifically consultation with an associations Ethics on the integration of Committee). ethics into all aspects Assist students in ethical decision-making and make of self and referrals to more experienced professionals when professional practice. appropriate. Demonstrate an understanding of the role of beliefs and values in personal integrity and professional ethical practices. Overall Rating: Appropriately address institutional actions that are not consistent with ethical standards. 4 Demonstrate an ethical commitment to just and sustainable practices.

W, I (DSS, UA), C (SDAD 577: Foundations of the Student Affairs Profession) I (DSS, UA), C (SDAD 576: Leadership & Governance) W, I (DSS, UA), C (SDAD 579: Capstone Seminar)

+ +

W, I (DSS, UA) W, I (DSS, UA)

+ +

W W, I (DSS, UA), C (SDAD 564-566: Internship) W, I (DSS, UA), C (SDAD 576: Leadership & Governance)

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

ACPA/NASPA Competency Area History, Philosophy, & Values


The History, Philosophy, and Values competency area involves knowledge, skills, and attitudes that connect the history, philosophy, and values of the profession to ones current professional practice. This competency area embodies the foundations of the profession from which current and future research and practice will grow. The commitment to demonstrating this competency area ensures that our present and future practices are informed by an understanding of our history, philosophy, and values.

Skill

Specific Rating + + + + + +

Evidence of Learning

Future Improvement & Development Target Areas: Increase familiarity with foundational principles and philosophies of the profession Increase use of and familiarity with professional publications Identify how the values of the profession contribute to sustainable practice

Describe the foundational philosophies, disciplines, and values on which the profession is built. Articulate the historical contexts of institutional types and functional areas within higher education and student affairs. Describe the various philosophies that define the profession. Demonstrate responsible campus citizenship. Demonstrate empathy and compassion for student needs. Describe the roles of both faculty and student affairs educators in the academy. Explain the importance of service to the academy and to student affairs professional associations. Articulate the principles of professional practice. Articulate the history of the inclusion and exclusion of people with a variety of identities in higher education. Explain the role and responsibilities of the student affairs professional associations. Explain the purpose and use of publications that incorporate the philosophy and values of the profession. Explain the public role and societal benefits of student affairs and of higher education generally. Articulate an understanding of the ongoing nature of history and ones role in shaping it. Model the principles of the profession and communicate the expectation of the same from colleagues and supervisees. Explain how the values of the profession contribute to sustainable practices.

C (SDAD 577: Foundations of the Student Affairs Profession) I (DSS), C (SDAD 559: Community College) C (SDAD 577: Foundations of the Student Affairs Profession) W, I (DSS, UA), C (SDAD 576: Leadership & Governance) W, I (DSS) W, I (DSS, UA), C (SDAD 576: Leadership & Governance) I (DSS), C (SDAD 576: Leadership & Governance) C (SDAD 577: Foundations of the Student Affairs Profession) C (SDAD 577: Foundations of the Student Affairs Profession) C (SDAD 577: Foundations of the Student Affairs Profession) C (SDAD 577: Foundations of the Student Affairs Profession) I (DSS, UA), C (SDAD 576: Leadership and Governance) C (SDAD 577: Foundations of the Student Affairs Profession) W, I (DSS, UA)

Overall Rating: 4

C (SDAD 577: Foundations of the Student Affairs Profession)

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

ACPA/NASPA Competency Area

Skill

Specific Rating + + + + +

Evidence of Learning

Future Improvement & Development Target Areas: Increase familiarity with supervision techniques Design job descriptions Apply introductory motivational techniques Increase conflict resolution skills Gain experience in operating a facility or program Gain experience in basic accounting techniques Gain experience in the basic tenants of personal and organizational risk and liability

Human & Organizational Resources


The Human and Organizational Resources competency area includes knowledge, skills, and attitudes used in the selection, supervision, motivation, and formal evaluation of staff; conflict resolution; management of the politics of organizational discourse; and the effective application of strategies and techniques associated with financial resources, facilities management, fundraising, technology use, crisis management, risk management, and sustainable resources.

Describe appropriate hiring techniques and institutional hiring policies, procedures, and processes. Demonstrate familiarity in basic tenets of supervision and possible application of these supervision techniques. Explain how job descriptions are designed and support overall staffing patterns in ones work setting. Design a professional development plan in ones current professional position that assesses ones strengths and weaknesses in ones current position, and establishes action items for fostering an appropriate level of growth. Explain the application of introductory motivational techniques with students, staff, and others. Describe the basic premises that underlie conflict in organizational and student life and the constructs utilized for facilitating conflict resolution in these settings. Effectively and appropriately use facilities management procedures as related to operating a facility or program in a facility. Articulate basic accounting techniques for budgeting, monitoring, and processing expenditures. Demonstrate effective stewardship and use of resources (i.e., financial, human, material) Use technological resources with respect to maximizing the efficiency and effectiveness of ones work. Describe environmentally sensitive issues and explain how ones work can incorporate elements of sustainability. Develop and disseminate agendas for meetings. Communicate with others using effective verbal and nonverbal strategies appropriate to the situation in both one-on-one and small group settings. Recognize how networks in organizations play a role in how work gets done. Understand the role alliances play in the completion of goals and work assignments. Describe campus protocols for responding to significant incidents and campus crises. Explain the basic tenets of personal or organizational risk and liability as they relate to ones work.

W W W W, I (DSS), C (COUN 512: Lifespan Career Development) W, I (DSS, UA) W, I (UA), C (SDAD 575: Best Practices) W W, I (DSS, UA), C (COUN 512: Lifespan Career Development) W, I (UA) W, I (UA) W

Overall Rating: 2

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

ACPA/NASPA Competency Area

Skill

Specific Rating

Evidence of Learning

Future Improvement & Development Target Areas: Increase familiarity with legal theories Gain experience with risk management and liability Gain experience with policy development Increase familiarity with governance systems Increase familiarity with and exposure to state and federal roles in higher education

Law, Policy, & Governance The Law, Policy, and Governance competency area includes the knowledge, skills, and attitudes relating to policy development processes used in various contexts, the application of legal constructs, and the understanding of governance structures and their impact on ones professional practice.

Explain the differences between public and private higher education with respect to the legal system and what they may mean for students, faculty, and staff at both types of institutions. Describe the evolving legal theories that define the studentinstitution relationship and how they affect professional practice. Describe how national constitutions and laws influence the rights that students, faculty, and staff have on public and private college campuses. Explain the concepts of risk management and liability reduction strategies. Explain when to consult with ones immediate supervisor and campus legal counsel about those matters that may have legal ramifications. Act in accordance with federal and state/province laws and institutional policies regarding nondiscrimination. Describe how policy is developed in ones department and institution, as well as the local, state/province, and federal levels of government. Identify the major policy makers who influence ones professional practice at the institutional, local, state/province, and federal levels of government. Identify the internal and external special interest groups that influence policy makers at the department, institutional, local, state/province, and federal levels. Describe the public debates surrounding the major policy issues in higher education, including access, affordability, accountability, and quality. Describe the governance systems at ones institution, including the governance structures for faculty, staff, and students. Describe the system used to govern or coordinate ones state/province system of higher education, including community college, for-profit, and private higher education. Describe the federal and state/province role in higher education.

C (SDAD 576: Leadership & Governance; SDAD 580: Higher Education Law) C (SDAD 580: Higher Education Law) C (SDAD 580: Higher Education Law) W, I (DSS), C (SDAD 580: Higher Education Law) W, I (DSS) W, C (SDAD 576: Leadership & Governance) C (SDAD 576: Leadership & Governance) C (SDAD 580: Higher Education Law) C (SDAD 576: Leadership & Governance) W C (SDAD 585: Higher Education Finance) C (SDAD 585: Higher Education Finance)

Overall Rating: 3

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

10

ACPA/NASPA Competency Area

Skill

Specific Rating + + +

Evidence of Learning

Future Improvement & Development Target Areas: Continue to identify personal strengths and weaknesses as a leader Continue to build basic fundamentals of teamwork Gain knowledge and experience with organizational improvement Increase familiarity with decision-making processes Gain experience explaining the impact of decisions

Leadership The Leadership competency area addresses the knowledge, skills, and attitudes required of a leader, whether it be a positional leader or a member of the staff, in both an individual capacity and within a process of how individuals work together effectively to envision, plan, effect change in organizations, and respond to internal and external constituencies and issues.

Describe how ones personal values, beliefs, histories, and perspectives inform ones view of oneself as an effective leader. Identify ones strengths and weaknesses as a leader and seek opportunities to develop ones leadership skills. Identify various constructs of leadership and leadership styles that include but are not limited to symbolic, expert, relational, and inspirational. Identify basic fundamentals of teamwork and teambuilding in ones work setting and communities of practice. Describe and apply the basic principles of community building. Use technology to support the leadership process (e.g., seeking feedback, sharing decisions, posting data that support decisions, using group-support website tools). Understand campus cultures (e.g., academic cultures, student cultures) and collaborative relationships, applying that understanding to ones work. Articulate the vision and mission of the primary work unit, the division, and the institution. Explain the values and processes that lead to organizational improvement. Identify institutional traditions, mores, and organizational structures (e.g., hierarchy, networks, governing groups, nature of power, policies, goals, agendas and resource allocation processes) and how they influence others to act in the organization. Explain the advantages and disadvantages of different types of decision-making processes (e.g., consensus, majority vote, and decision by authority). Think critically and creatively, and imagine possibilities for solutions that do not currently exist or are not apparent. Identify and then effectively consult with key stakeholders and those with diverse perspectives to make informed decisions. Explain the impact of decisions on diverse groups of people, other units, and sustainable practices. Articulate the logic used in making decisions to all interested parties. Exhibit informed confidence in the capacity of ordinary people to pull together and take practical action to transform their communities and world. Identify and introduce conversations on potential issues and developing trends into appropriate venues such as staff meetings.

W, I (UA), C (EDAD 570: Leadership in Education I) W, I (DSS, UA), C (EDAD 570: Leadership in Education I) C (EDAD 570: Leadership in Education I) W, C (EDAD 5701: Leadership in Education I) W W, I (DSS, UA)

W W

W W, I (DSS) W, I (DSS, UA) W, I, C (SDAD 576: Leadership & Governance) I (DSS, UA), C (SDAD 576: Leadership & Governance) W, I (UA)

Overall Rating: 3

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

11

ACPA/NASPA Competency Area

Skill

Specific Rating +

Evidence of Learning

Future Improvement & Development Target Areas: Participate in activities that challenge personal beliefs Practice healthy habits for better living Strengthen goals for meaningful work experiences Incorporate and appreciate reflection

Identify key elements of ones set of personal beliefs and commitments (e.g., values, morals, Personal goals, desires, self-definitions), as well as the Foundations source of each (e.g., self, peers, family, or one or more larger communities). The Personal Identify ones primary work responsibilities and, Foundations with appropriate ongoing feedback, craft a competency area realistic, summative self-appraisal of ones involves the strengths and limitations. knowledge, skills, and Describe the importance of ones professional attitudes to maintain and personal life to self, and recognize the emotional, physical, intersection of each. social, environmental, Articulate awareness and understanding of ones relational, spiritual, attitudes, values, beliefs, assumptions, biases, and and intellectual identity as it impacts ones work with others; and wellness; be selftake responsibility to develop personal cultural directed and selfskills by participating in activities that challenge reflective; maintain ones beliefs. excellence and Recognize and articulate healthy habits for better integrity in work; be living. comfortable with Articulate an understanding that wellness is a ambiguity; be aware broad concept comprised of emotional, physical, of ones own areas of social, environmental, relational, spiritual, and strength and growth; intellectual elements. have a passion for Identify and describe personal and professional work; and remain responsibilities inherent to excellence. curious. Articulate meaningful goals for ones work. Identify positive and negative impacts on Overall Rating: psychological wellness and, as appropriate, seek assistance from available resources. 4 Recognize the importance of reflection in personal and professional development.

W, C (SDAD 579: Capstone Seminar)

W, I (DSS, UA), C (COUN 512: Lifespan Career Development) I (DSS, UA), C (EDUC 520: Social Justice)

W, C (EDAD 570: Leadership in Education I) I (DSS), C (COUN 512: Lifespan Career Development)

W, I (DSS, UA), C (SDAD 575: Best Practices) W, I (UA) W

I (DSS, UA), C (SDAD 564-66: Internship)

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

ANALYSIS

12

ACPA/NASPA Competency Area

Skill

Specific Rating

Specific Rating

Future Improvement & Development Target Areas: Increase familiarity with theories and models in order to more effectively: o Identify o Apply o Describe o Evaluate o Articulate Learn how to utilize theory to describe my own developmental journey Incorporate theories and models more effectively into teaching, learning, and training.

Articulate theories and models that describe the development of college students and the Student Learning & conditions and practices that facilitate holistic Development development. Articulate how differences of race, ethnicity, nationality, class, gender, age, sexual orientation, The Student Learning gender identity, disability, and religious belief can and Development influence development during the college years. competency area Identify and define types of theories (e.g., addresses the learning, psychosocial and identity development, concepts and cognitive-structural, typological, and principles of student environmental). development and Identify the limitations in applying existing learning theory. This theories and models to varying student includes the ability to demographic groups. apply theory to Articulate ones own developmental journey and improve and inform identify ones own informal theories of student student affairs development and learning (also called theoriespractice, as well as in-use) and how they can be informed by formal understanding theories to enhance work with students. teaching and training theory and practice. Generate ways in which various learning theories and models can inform training and teaching practice. Identify and construct learning outcomes for both daily practice as well as teaching and training activities. Overall Rating: Assess teaching, learning, and training and incorporate the results into practice. 3

I (DSS, UA), C (SDAD 578: Theory, Research & Practice) I (DSS), C (SDAD 578: Theory, Research & Practice) I (DSS), C (SDAD 578: Theory, Research & Practice)

+ C (SDAD 578: Theory, Research & Practice) C (SDAD 578: Theory, Research & Practice; SDAD 564-566: Internship)

+ +

C (SDAD 578: Theory, Research & Practice) I (DSS), C (AEDT 510: Course Design) I (DSS), C (AEDT 510: Course Design)

W=Work (Graduate Assistant, Undergraduate Academic Advisor), C=Coursework, I=Internship (DSS=Disability Support Services / UA=University Advancement), O=Other

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