Jennifer Heckel, Deborah Thompson, & Scott Thompson Page 1
Elementary School: Social Media Guidelines Introduction/Purpose School leaders recognize that technology use is widespread in our society. Staff and students have access to cell phones, Internet, and a variety of technological devices. Staff and students utilize social media websites which includes many digital resources that provide the opportunity for interacting, sharing, creating and innovating. Therefore, this social media policy has been created for the following reasons. This social media policy provides guidance and rules regarding recommended practices for professional social media communication between school leaders and staff, between staff and students, as well as student to student communication. To ensure all stakeholders (school leaders, staff, and students) have a clear understanding between professional and personal use of social media technology, this document also address guidelines regarding personal use. To ensure all stakeholders do not encounter inappropriate treatment via social media, the use of social media technology must be performed in a safe and respectful manner. Everyone must ensure that authorized use of social media does not harm or injure the school, staff, students, or anyone associated with the school. Goal The overall goal of the social media guidelines is to provide professional social media environments, for all stakeholders, while adhering to CIPA, FERPA and other Federal regulations. Definition of Social Media Based on Wikipedia, Andreas Kaplan and Michael Haenlein define social media as "a group of Internet-based applications that build on the ideological and technological foundations of Web 2.0, and that allow the creation and exchange of user-generated content." Furthermore, social media depend on mobile and web-based technologies to create highly interactive platforms through which individuals and communities share, co- create, discuss, and modify user-generated content. They introduce substantial and pervasive changes to communication between organizations, communities, and individuals. Examples of social media include, but are not limited to: Facebook
SOCIAL MEDIA POLICY
Jennifer Heckel, Deborah Thompson, & Scott Thompson Page 2
Pinterest Instagram MySpace ClassMates Flickr YouTube Google Twitter Linkedin The school leaders define professional social media as performing social media activities that are related to ones job (i.e., a teacher creating a Facebook page or blog for his/her school or as a classroom activity to communicate with students). Applicability These policies apply to all stakeholders who utilize social media technology before, during, and after school hours. School leaders will be responsible for ensuring all stakeholders (administrative staff, teachers, students, parents, contractors, vendors etc.), are fully informed of these policies. General Statement of Policy Regarding Social Media School leaders recognize the importance of social media networks as tools for both communication and learning. Because of this, teachers and staff will be encouraged to explore and use these tools to enhance the educational experience for students and provide teaching resources in the classroom. In addition, social media will be used to enhance the communication between home and school. However, outside of the school sponsored social media accounts, no other forms of public social media outlets will be allowed in the classroom unless approved by the superintendent or building administrators. It is important to note that the general nature of the social media context makes it very difficult to keep a line between professional and personal relationships. Employees are reminded to keep their professionalism always and represent the school district appropriately. Inappropriate behaviors on social media outlets must be reported and addressed by the building administration. Below are several general guidelines that one must follow in order to ensure a successful experience as a social media user as a district employee: A. Be Responsible and Accurate What you put on any social media site becomes your responsibility. If you feel even a bit uncomfortable with the words you are writing, or have any hesitation in
SOCIAL MEDIA POLICY
Jennifer Heckel, Deborah Thompson, & Scott Thompson Page 3
publishing your thoughts for the world to see, take time to review your ideas and discuss your thoughts with a building administrator. Anything published is open for public viewing and will be around a long time, so content must be carefully considered and reviewed before hitting send. B. Keep Student Safety and Rights in Mind When an employee chooses to use a social media site, they do so as an employee of the school district. Therefore, employees have a responsibility to monitor the content posted on social media sites and address inappropriate behaviors. If someone is posting content to harm or embarrass any student, action must be taken on part of the employee. C. Report Creation Of and Participation in Social Media Networks Participation on social media sites should be annually reviewing with building administrators and school leaders to provide accountability on part of the school and its employees. Check-ins are encouraged to help ensure that the social media experience is beneficial to both students and employees and not a hinderance. D. Adhere to Copyright and Fair Use Regulations Any picture or work that you use on your social media site must be credited according to copyright and fair use regulations. Make sure you are up to date with current policies regarding the use of images and citations. E. Keep Personal Information Private Full use of privacy settings should be explored and utilized on social media networks. Know how to disable anonymous postings and keep information private to those who need to access it. In addition, students, parents, and coworkers should not be cited or obviously referenced without their consent. This applies to words, articles of work, or pictures posted on social media sites. General comments and details about projects, lessons, or events are appropriate to post as long as anyone reading cannot easily identify any individuals involved. In addition, please keep school business between students or parents off of public social media sites. F. Be Transparent and Relevant If you are posting about your work, feel free to identify yourself and your association with the district to add value to your thoughts. Be clear about your role at the school and your invested interest. Your honesty, or in some cases dishonesty, can be quickly noted by viewers. G. Add Value to Content
SOCIAL MEDIA POLICY
Jennifer Heckel, Deborah Thompson, & Scott Thompson Page 4
When you search online, you can find an opinion for just about any topic. Not all opinions are beneficial to readers, though. The best idea to keep in mind before publishing any thoughts online is to think about adding content that have value in the educational field. Communication should be helpful, thought-provoking, and build a sense of fellowship and community between students, parents, and colleagues. If the words you write will help others gain knowledge, do their jobs more effectively, or solve problems, then it is worthwhile to post. H. Think About Consequences When confronted with a difference of opinion (which happens quite frequently on social media sites), keep your cool and make sure you express your thoughts and feelings in a clear, logical manner. Sometimes, it is best to ignore comments than to engage in debates for public viewing. In addition, if you do make a mistake and are made aware of it, make sure you be upfront and correct it quickly to maintain credibility. I. Quality Matters Always be respectful in your thoughts and ideas. It is not how much you say about a topic, but what you say that really matters. Be thoughtful of the words you put down, and make sure they accurately represent the idea you are trying to represent. J. Maintain Appropriate Relationships/Respect Boundaries As a general rule, the lines of personal and professional relationships can be easily blurred on social media networks. As a school employee, one is responsible to keep appropriate relationships between teachers/staff and students both in and out of school. This also applies to contact in an online setting. Please remember that you are a role model, and act as one accordingly when using social media sites. In addition, please make sure that you keep in mind that you represent the school district with every communication you send on a social media site. Make sure all of the content is in line with district standards and professional beliefs. Specific Policies Regarding Social Media Use in the Educational Setting Below, specific policies are described based on typical educational settings and resources. School leaders will be responsible for adhering to these policies: A. Professional Use a. Email Accounts Employees shall not use their school email account for communication on public social media outlets that have not been approved by the district or school leaders.
SOCIAL MEDIA POLICY
Jennifer Heckel, Deborah Thompson, & Scott Thompson Page 5
b. Staff Communication with Students Staff communication with students through social media should be handled the same way as communication in the classroom. Anything considered inappropriate in the classroom is also inappropriate through social media. c. Students Communicating with Students Communication amongst students through professional social media should be encouraged but students should be reminded of the school policies and internet safety guidelines. Students should only be communicating about school related topics and should be professional and polite. d. Guidelines for Establishing Professional social media sites Professional social media usage that is school-based should be used for reasonable instructional, educational, or extracurricular purposes. Staff should only engage in professional social media sites that have been approved by the district. e. Guidelines for Providing Access to Professional social media sites The use of school resources should be for educational or extracurricular purposes only. The network and computer resources made available should be used in accordance with the districts technology use policy. f. Monitoring of Professional social media sites Any communications done through professional social media sites should be considered public and may be monitored by school administration or other staff. Teachers should monitor communications made by their students on professional media sites for educational purposes. g. Press Inquiries Employees must make clear that the viewpoints expressed belong to the individual employee and do not necessarily reflect the beliefs and viewpoints of the district as a whole. Employees must refer all press inquiries to school leaders before making comments. Employees must not act as a spokesperson on behalf of the district unless given prior permission by school leaders. If given permission to act as a spokesperson on behalf of the district, employees must identify themselves a s district employee and clearly state their role. B. Personal Use a. Communication with Student
SOCIAL MEDIA POLICY
Jennifer Heckel, Deborah Thompson, & Scott Thompson Page 6
Staff should not communicate with students using personal social media accounts in a way that is not public. This restriction includes but is not limited to: Twitter direct messages, facebook messages, text messaging, iMessage or any other direct private communication outside of a school provided communication. Staff may communicate with students in these methods if there is an emergency situation provided they document the communication and inform an administrator the next school day and provide all records of the communication. Staff may also communicate with students about school related topics outside of school provided social media like twitter, a public facebook page, instagram, or social media and web 2.0 tools if all communication is public. b. Guidelines for Personal social media sites Staff are free to have personal social media profiles on various sites, however, staff should not interact with students on a personal social media site that is not used exclusively for school or professional use. C. Legislation Regulations CIPA Childrens Internet Protection Act FILTERING: Congress passed CIPA in 2000 with the intent of protecting minors from visual depictions that are obscene, are child pornography or material considered harmful to minors. Therefore, any information sent over the schools internet, the network department has full rights to block or filter content that the Department considers inappropriate for minors. This includes pornography, obscene material, and other material that may be harmful to minors. The Network department may also block or filter other content that is considered to be inappropriate (lacking educational or work-related content or that pose a threat to the network). However, based on CIPA guidelines, the filtering software must be disabled at the request of an adult for bona fide research or other lawful purpose. But this will be determined by school leaders. In addition, stakeholders shall not use any website, application, or methods to bypass filtering of the network or perform any other unlawful activities. Click here to learn more about CIPA.
SOCIAL MEDIA POLICY
Jennifer Heckel, Deborah Thompson, & Scott Thompson Page 7
FERPA The Family Educational Rights and Privacy Act (FERPA) is a Federal law that protects the privacy of student education records. FERPA gives parents certain rights with respect to their children's education records. Therefore, school leaders must ensure the following guidelines by FERPA are addressed and adhered to by all stakeholders. Click here to review the rights granted to parents and students regarding students education records. D. POLICY VIOLATIONS The School leaders (including the School District) reserve the right to terminate any stakeholders access to the schools network systems - including access to e-mail - at any time. Appropriate disciplinary action will be taken against anyone who violates the guidelines in this policy. If a students access to the Schools Internet System is revoked, the student may not be penalized academically, and the school leaders will ensure that the student continues to have a meaningful opportunity to participate in the educational program. However, if violations of this policy are committed by school leaders, teachers, or administration staff, appropriate discipline will be handled by school leaders, school district or the school board. All stakeholders must promptly disclose to their teacher, supervisor, principal or manager any information they receive that is inappropriate or makes them feel uncomfortable.