Property Preservation Contacts
Company Name
Am Trust Bank
aka Ohio Savings Bank
American Home Mortgage
Servicing, Inc (AHMSI) (formerly,
Option One Mortgage Corp)
Aurora Loan services
(ALS)/Lehman Brothers
Bank of America, N.A
aka: Nationsbank, Barnett Bank,
Boatmen’s Bank
Beal Bank LLP Mortgage, LTD
Carrington Mortgage Services,
LLC
Central Mortgage Company
Chase Home Finance, LLC
Chevy Chase Bank
CitiMortgage
Citi Residential Lending
Ameriquest Mortgage Services
AMC Mortgage Services
Countrywide Field Services
Countrywide Home Loans
EMC Mortgage Corporation
Everhome
Fifth Third Bank
Mailing Information Key Contacts Title/Department Phone
1111 Chester Ave Jacques Hawkins Property Preservation (216) 588-5936
Cleveland, OH 44114 jhawkins@amtrust.com Specialist (216) 588-2060 (fax)
4600 Regent Blvd., Suite Gary Johnson (512) 539-4300
200 Gary.johnson@fieldassests.com (866) 802-6836 (fax)
Irving, TX 75063
327 Inverness Dr. South R. Branden McGill Property Services (720) 945-4775
Englewood, CO 80112 Branden.mcgill@auroroabankfsb.com Manager (720) 945-4994 (fax)
Code Violations Department
codeviolations@aurorabankfsb.com
Field Service Contact
Code.violations@safeguardproperties.com Safeguard Properties (800) 852-8306 Ext: 2173
Code Violations
Department
475 Cross Point Pkwy. Rhonda Weston (716-635-2978
Gatzville, NY 14068-9000 Rhonda.weston@bankofamerica.com
(716) 635-2000
(469) 467-5917
1610 E St Andrew Nick Rogers (949) 517-5335
Santa Ana, CA 92705 Nicholas.rogers@carringtonms.com
Tom Croft (949) 517-5087
Tom.croft@carringtonms.com VP, REO
801 John Barrow Road, Jan Davis Default Asset Manager (501) 716-5614
Suite 1 Jkdavis@arvest.com
Little Rock, AR 72205
800 Brooksedge Blvd High.risk.violations@chase.com (888) 310-1506
Westerville, OH 43081 David.Mazanek, Safeguard Field Service Contact (800) 852-8306 ext 1261
ATTN: OH1-8021 David.mazanek@safeguardproperties.com
High Risk Department Mortgage Contracting Services
codeviolations@mcsnow.com (813) 387-1100
Michelle Hickman Field Services (813) 387-1100
Michelle.hickman@mcsnow.com Representative
Debbie Graham (301) 939-4059
djgraham@chevychasebank.net
Crystal Mason (301) 939-6381
1000 Technology Drive Code.violations@citi.com Code Violations (636) 261-7659
O’Fallon, MO 63368 Department (636) 898-5137 (fax)
David Mazanek, Safeguard
David.mazanek@safeguardproperties.com Field Service Contact (800) 852-8306, ext 1261
10801 6th St Suite 130 Olivia Barton (909) 484-2952 Ext 38535
Rancho Cucamonga, CA obarton@amcmortgageservices.com
91730 Joisy Rodriguez (909) 484-2952 Ext 38678
Joisy.rodriguez@amcmortgageservices.com
Kim Guevara (909) 484-2952 Ext 38458
kguevara@amcmorgageservices.com
David Mazanek, Safeguard Field Service Contract (800) 852-8306, Ext. 1261
David.mazanek@safeguardproperties.com
301 E. Vanderbilt Way, CFSC Escalation Team Property Preservation (866) 515-9759
Ste. 350 CFSC_escalation@countrywide.com
San Bernardino, VA 92408
7105 Corporate Dr Community Advocacy Team (888) 200-5872
PTX A 274 communityadvocate@countrywide.com (972) 781-4158
Plano, TX 75024 Escalation Damage Team
John Hund (972) 526-1635
John_hund@countrywide.com
Anjelica Willliams (972) 526-3127
Anjelica_b_williams@countrywide.com
REMviolationsdesk@countrywide.com REO/Marketing
Violations Notice Desk
800 State Highway 1212 Barbara Christy Code (214) 626-2645
Bypass bchristy@bear.com Violation/Preservation
Lewisville, TX 75067-4180 Lesley Hicks Specialist (214) 626-2580
Lesley.p.hicks@jpmorgan.com
Donna Daniels Property Preservation (214) 626-4841
Donna.k.daniels@jpmorgan.com Specialist
Property Preservation
Supervisor
8100 Nations Way Vacant-blight@everhomemortgage.com
Jacksonville, CL 32256 LPS Field Service
Jerod Kildoo (800) 767-8674 (option2)
5050 Kingsley Dr Theresa Schrand Property Preservation (513) 358-1827
MD: 1M0C20 Theresa.schrand@53.com Specialist (513) 358-9120 (fax)

First Commonwealth Bank
First Niagara Bank
GMAC Mortgage Corporation
HSBC Mortgage Services, Inc
Beneficial Ohio, Inc
Household Realty Corp.
HUD
Pyramid Real Estate Services,
LLC
(KS, MO, OK, KY, TN)
Chapman Law Firm (OH, IL)
Michaelson, Connor & Boul, Inc.
(AZ, CO, MT, NV, UT, WY)
Kentucky Housing
Litton Loan Servicing
LoanCare Servicing Center
M&T Bank
Midland Mortgage Co.
MidFirst Bank
National City Bank
National City Mortgage Co.
dba Commonwealth United
Mortgage
dba Accubank Mortgage
National City Mortgage Inc.
Natinal City Mortgage Services
Cincinnati, OH 45263
4750 Clairton Blvd
Pittsburgh, PA 15236
6950 S. Transit Road
PO Box 514
Lockport, NY 14095-0514
3451 Hammond Avenue
Waterton, IA 50702-5345
HSBC Mortgage Services
636 Grand Regency Blvd.
Brandon, FL 33510
HSBC Mortgage
Corporation
2929 Walden Ave
Depew, NY 14073
4500 S Garnett Rd.
Suite 250
Tulsa, OK 74146
1231 Louisville Road
Frankfort, KY 40601
4828 Loop Central Drive
Houston, TX 77081
One Fountain Plaza
6th Floor
Buffalo, NY 14203
999 NW Grand Blvd
Oklahoma City, OK 73118
Attn: Property Preservation
3232 Newmark Dr.
Miamisburg, OH 45342
Helen Carson (813) 387-1100
Helen.carson@mcsnow.com Field Service Contact
Jack B. Furtney Loan Workout Officer (412) 881-3347
jfurtney@icbanking.com
Trish Harris (716) 625-7689
Trish.harris.fnfg.com
Patrick F. McCool Manager, Property (319) 236-4733
Pat_mccool@gmacm.com Preservation (319) 236-4547 (fax)
Shelly Petersen (319) 236-4784
Shelly.petersen@gmacm.com
Chelle Adkins (319) 236-5147
Chelle.adkins@gmacm.com Team Lead
Property Preservation Department (866) 411-3810, option 2
Us.inspectionrequest@us.hsbc.com
Barbara Willard (716) 651-6779
Ann Lewis (716) 651-6776
David Mazanek, Safeguard Field Service Contact
David.mazanek@safeguardproperties.com (800) 852-8306, ext.1261
Sylvia Belitz Manager, Property (918) 660-0800, ext 323
code@pyramidrealestate.com Operations Division
(918) 662-3690, ext 237
Burrell Jackson Mortgage Compliance (800) 434-1567
MC@clfes.com Manager
(714) 230-3628
LuAnn Kogler Director, Mortgage
Luann.logler@mcbreo.com Relations
J. Derek Smith Default/Liquidation (502) 564-7630, ext 316
dsmith@kyhousing.org Manager (800) 341-5622, ext 316
Terrell Phearse Property Preservation (713) 893-1300 Ext 203
Terrell.phearse@littonloan.com Processor
Sharon Graham Property Preservation (713) 218-4666
Sharon.graham2@littonloan.com Processor
Amy West Property Preservation (713) 218-4656
Amy.west@littonloan.com Team Loan
Linda Milan Property Preservation (713) 218-4669
Linda.milan@littonloan.com Supervisor
Safeguard Code Violations Field Service Contact (800) 852-8306 ext 2172
Code.enforcement.violations@safeguardproperties.com
Tim Hayes (757) 893-1300 ext 203
hayest@loancare.net
James Bennett-Pate (757) 893-1300 ext 243
Bennett-patej@loancare.net
Preservation Manager (800) 724-1633
peropertypreservation@mandtbank.com
David Mazanek, Safeguard Field Service Contact (800) 852-8306 ext 1261
David.mazanek@safeguardproperties.com
Property.preservation@midfirst.com
David Mazanek Field Service Contact (800) 852-8306 ext 1261
Safeguard Properties, Inc.
Property Preservation Team (937) 910-4953
Megan Wessell Processor (800) 367-9305 ext 54953
Kim Burchett Processor
Delbert Thompson Processor
Hazard.loss@ncmc.com
Gail Klein Processor Leader (937) 910-4563
Gail.klein@ncmc.com
Michael Ferguson Process Manager (937) 910-1220
Michael.ferfuson@ncmc.com
David Mazanek, Safeguard Field Service Contact (800) 852-8306 ext 1261
David.mazanek@safeguardproperties.com
Nat’l City Consumer Loan Serv 6750 Miller Road Kathy Prorock (440) 546-6979
Brecksville, OH 44141 Kathy.prorock@nationalcity.com

NOTE: If unable to identify which National City entity is servicing a property, contact the Miamisburg team which will identify which entity is servicing the loan and provide contact information. Any escalated complaint or concerns can be directed to
Deborah Oakley no matter which National City entity is involved or you may call the Property Preservation Team at National City Mortgage. (937) 910-4953

Ocwen Loan Servicing, LLC 1661 Worthington Rd Kavita Parekh (561) 682-8000, ext 6412
Ocwen Financial Corporation Suite 100 Kavita.parekh@ocwen.com
Ocwen Federal Bank FSB W Palm Beach FL 33409
David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext 1261
David.mazanek@safeguardproperties.com
PHH Mortgage Frank Potter (813) 387-1100
Mortgage Contracting Services Frances.potter@mcsnow.com

Jonathan Turner Field Service Contact (813) 387-1100

Jonathan.turner@mcsnow.com
Plaza Home Mortgage (858) 346-1208 ext 208
Popular Mortgage Servicing, Inc 121 Woodcrest Road Edwina Fisher Safeguard properties (800) 556-1425 ext 5802
Cherry Hill, NJ 08003 Edwina.fisher@popularms.com Client Liaison

Safeguard Properties, Inc David Mazanek, Safeguard Field Service Contact (800) 852-8306 ext 1261
650 Safeguard Plaza David.mazanek@safeguardproperties.com
Brooklyn Heights, OH
44131
Regions Mortgage 215 Forrest St Denise McLaurin (601) 554-2386
AmSouth bank PO Box 18001 Denise.mclaurin@regions.com
Union Planters Hattiesburg, MS 39401
Magnolia Federal Paula Gilliland Legal Claims Prcessor (601) 554-2463
Magna Bank Paula.gilliland@regions.com
Saxon Mortgage Services, Inc. 4708 Mercantile Dr North Renee Tello Property Preservation (817) 665-7966
Fort Worth, TX 76137 tellor@saxonmsi.com Manager (817) 665-7967 (fax)
SC State Housing 300 C Outlet Pointe Blvd Lisa E. Rivers Director, Mortgage (803) 896-9384
Columbia, SC 29210 Lisa.rivers@schousing.com Servicing
Suntrust Mortgage, Inc Foreclosure Dept Lorrie Pond Foreclosure Claims (804) 319-4797
RVW3064 Lorrie.pond@suntrust.com Manager
1001 Semmes Ave 4th Flr (804) 291-2515
Richmond, VA 23224 Tammi Stubbs Foreclosure
Tammi.stubs@suntrust.com Department

David Mazanek, Safeguard Field Service Contact (800) 852-8306 ext 1261
David.mazanek@safeguardproperties.com
US Bank Home Mortgage 4801 Frederica St Christina Hall (270) 852-5644
US Bank NA Owensboro, KY 42301
Leader Mortgage David Mazanek, Safeguard Field Service Contact (800) 852-8306, ext 1261
David.mazanek@safeguardproperties.com
U.S. Dept of Veterans Affairs wscopm@va.gov
Washington Mutual Property Preservation (877) 488-5453
gmp-pescalated@wamu.net (904) 462-2194 (fax)
Wells Fargo Home Mortgage 1 Home Campus codeviolations@wellsfargo.com
WFHM Des Moines, IA 50328
Andrew Hohensee Violation Specialist (414) 214-4383
Andrew.d.hohensee@wellsfargo.com

First American Field Services Field Service Contact

wellsinquiries@firstam.com
High Risk Phone:
Fidelity National Field Services Vendor Team (44) 424-0045
High Risk Email: field.services.highrisk@fnfs.com

Mortgage Contracting Services (813) 387-1100

codeviolations@mcsnow.com
Wiltshire Credit 14523 SW Milikan Way Property Preservation Department (888) 265-0562
Corporation/Merrill Lynch Suite 200 preservation@wcc.mi.com
Beaverton, OR 97005
Safeguard Properties Code Violations Department (800) 852-8306, ext 2173
Code.enforcement.violations@safeguardproperties.com
World Savings Rose Ann Robles Department Manager, (210) 543-4571
Roseann.robles@wachovia.com Asset Management and
Project Loan Servicing (866) 259-7731, ext. 34571