Questionnaire: 1

Mahindra Renault Logan (Edge Connect)

Project for MBA under I.E.M, Salt Lake, sec-v & Mahindra Shree Automotive Pvt ltd,
Ved Bhumi, Koyla Vihar, VIP road.

NAME CONTACT NO.

OCCUPATION ORGANISATION

PLACE DATE
Questions:-

1.What type of car do you prefer?

Small car/hatchback Sedans SUV

2. What is your perception about Mahindra automobile’s product?

Very good Good Average Bad

3.Ifou are going to be a customer of M&M cars in future, what will be

your expectation?

More variety of cars More value for money

Improved quality of car Better after-sales service

4. Which brand according to you is giving the most competition to

Mahindra Automobiles in India?

Tata/Fiat Maruti,Suzuki Hyundai Ford

5.What about the Price of Mahindra cars?

Highly priced Moderate/Avg price Low price

6. Do you think that the cars of Mahindra are capable to attract today’s
generations?

Yes No Cannot say

7. What is the best thing in Mahindra cars?

Quality Style n design Service Price

8. Do you like the Mahindra Renault Logan ?

 Very much Average Not so much

9.What do you think about the design & style of Mahindra Renault Logan
(Edge Connect)?

Very good Good Average Bad

10. What do you think about the interior of Logan (Edge Connect)?

Very good Good Average Bad

11.New technologies such as Bluetooth, DIS, Reverse parking sensor are

given in the new Logan- is it good & going to make you feel comfortable
while driving?

Excellent Very good Good Average

12. The extraordinary placement of the indicator switch, power window

switches, is going to make the driver feel?

More comfortable Comfortable Uncomfortable

13. What do u think about the space available in Logan ?

Extremely spacious Average Less space

14. Logan has got the largest boot space n its segment, what do you think about it?

Very good Good Average

15. What do you think about the price of Logan?

Highly priced Moderate/Avg price Low priced

16. Finally if you want to have a car of mid level sedan , will you go for Logan?

Yes No Can’t Say

Questionnaire: 2
[Customer Feedback Form] Mahindra Renault Logan (Edge Connect)
Project for MBA under I.E.M, Salt Lake, sec-v & Mahindra Shree Automotive Pvt ltd,
Ved Bhumi, Koyla Vihar VIP road.

NAME CONTACT NO.

OCCUPATION ORGANISATION

PLACE DATE

Questions:-

1. Are you satisfied with Logan?

Yes No Average

2. Has it served the purpose of purchasing?

Yes No Average Cannot say

3. Is Logan comfortable for driving and journey?

Yes No Average

4. Are the safety precautions on Logan sufficient? / do you feel safe while driving?

Yes No Average

5. How is the after-sales service of Logan?

Good Bad Average

6. Maintenance cost of Logan?

High Moderate/Avg Low

7. What do you think is bad in Logan, and you would like to change?

8. What do you think Logan is lacking and should be include in it?

9. At last do you think it worth the value of money you spent on it?

Yes No Average