common sense.. - -- -Gertrude Gertrude Gertrude Gertrude Stein Stein Stein Stein Our Email Culture? Email is the body odour of office life. When it builds up it has the potential to be deeply unpleasant and you need to make a continuous effort to keep it under control -Guardian When will we realize that we have substituted speaking to someone with sending emails Spell out expectation or action required from each person. TO If you want more than 1 person in TO TO TO TO Don't email people visible from your desk unless document sharing is required CC If you want to Keep People in loop If you want to Justify the work done If you want to Pass the Buck If you want to Cover your Weakness If it really matters, talk to people Stop CC CC If you want to escalate the issue Forward email only to person from whom response / action is sought If you want to Inform others - intention being to score a point Have a separate forum for recognizing efforts Stop CC REPLY ALL & BCC Never BCC which is against our values Always Resist Hitting Reply All An email chain normally runs like this: A face-to-face conversation runs like this: Communication Misinterpretation Clarification Revision Misdirection Obfuscation Procrastination Frustration Extinction Communication Clarification Jollification Cappuccino Lets Build Bridges
How To Read People Like A Book: The Subtle Art of How to Analyze People and Speed-Reading to decode Body Language, Intentions, Thoughts, Emotions, Behaviors, and Connect Effortlessly!