RAGAZZE SCRAPE

1
CONTENTS
























CONTENTS PAGE
ACKNOWLEDGEMENTS 2
INTRODUCTION 3-4
PLANNING 5
ORGANIZING 6-8
MOTIVATION 9
LEADING 10
CONTROLING 10-11
CUMMUNICATION
MANAGEMENT FROM ISLAMIC
PERSPECTIVE
COMPANY PRODUCTS
CONCLUSION
11-12

12
13
14
RAGAZZE SCRAPE

2

ASSALAMUALAIKUM


First of all, we want to offer thanksgiving to god for this task finished. With all
the commitment and cooperate from our group members, we managed to plan an
organization for our task. We also want to thank Sir Kasmaruddin for his helpful to
teach us about the principle of management that we need most in order to create an
organization and always be with us when we facing any problem about this final
project. He as well as our lecturer, always offering encouragement so that we can
complete this task .The creation of our company gave us more information about the
management of any organization in nation. The management process gave the right
way to conduct organization. We hope Sir will like our final project.We also thanks to
our classmate,senior also to my family because they helping us to finished this
assignment. We took around three weeks for finished up our final project. And finally
our final project became successfully.











RAGAZZE SCRAPE

3






RAGAZZE SCRAPE`S SDN BHD was established on 2010. Our business
started when we combined our ideas together to open this company. We shared budgets and
ideas to make this company become reality. We spend a lot of time to opened this company
includes to find the strategic place. For example, place that have many people there. The
location is very strategic for costumer to find us and get our service. After 1 year our
company growing up with stables condition. It is getting wider and our companys profits
increased from 30% to 60%. We had upgraded our services at the same time. Our company
had provided the variety of shoes for man and women. Again we combine our ideas and also
our strategic to make new renewal. Today, our companies not only popular at SHAH ALAM
and all around Malaysia including Sabah and Sarawak. This is because our business is really
different with other company. Our company is very useful because it have many benefits for
other people. We also provide an excellence service in terms of quality and rates. We
are placing our customers and meet their needs so that they are not disappointed
with our service. We very happy with our success in business. And we also very cooperate ,
RAGAZZE SCRAPE

4
work in teamwork , and make this job with honestly. And finally it like our dreams became
reality.

OUR LOCATION

WE ARE LOCATED AT: NO.41A, JALAN KRISTAL K7/K, SEKSYEN 7, 40000
SHAH ALAM , SELANGOR DARUL EHSAN, MALAYSIA


RAGAZZE SCRAPE

5

RAGAZZE SCRAPE

6
PLANNING
RAGAZZE SCRAPES COLLECTIONS SDN.BHD
OUR VISSION
To become the worlds leading consumer company for fashion shoes
OUR MISSION
Our mission is to provide the people with the best fashion essentials, creating stylish yet
comfortable products for everyone. Our promise is to make Ragazze Scrapes and our
products comfortable, affordable and accessible everywhere. We do so by offering fashion
solutions that satisfies our customers' needs without us compromising on the product quality
via continuous product developments. These product developments achieved through market
surveys are effective in helping us understand our customers more and serve them better.
GOALS
While our immediate aim is to be the top preferred brand in Malaysia within the next 2years,
our overall goal is to be the "Numero uno" home bred fashion provider.
OUR VALUES
Our business is driven by our consumer focus, creativity, resourcefulness, and entrepreneurial
spirit. We are an inspired, diverse team. We respect and value everyones contribution. The
health and safety of our people are paramount. We are leader in environment responsibility.
Our integrity is never compromised and we make a positive cuntribution to society. We
constantly strive to improve in everything we do. Guined by these values, we provides
superior returns to our shareholders.





RAGAZZE SCRAPE

7
ORGANIZATIONAL

FUNCTIONAL STRUCTURE






Our company choose the functional structure as the structure in which task and jobs are
grouped according to the function they perform within the organization. Moreover, the
function structure are based on specialization which is the manager every department will get
focus on a particular job or task is order to perform effectively and efficiently. On other hand,
the manager also get to closer with their employee. It is because, every task had they do based
CEO
PN.WAN NUR
ASHILA BINTI
WAN
SAMSUDIN
MARKETING
EXECUTIVE
PN.YUS MARINI
ISMAIL
FINANCIAL
EXECUTIVE
CIK SITI
NURHIDAYAH
SAKRI
PRODUCTION
PN NIK NURUL
ISMALYATIN
NIK
MUSTHAPAI
SALES
EN.AMRI
BIN AZIZ
HUMAN
RESOURCES
EN.NIK FAIZ
BIN NIK
JAFFAR
RAGAZZE SCRAPE

8
on cohesive work group. So, at this time they will share opinion, discussion about every task
had do they. On the positive side , functional structures also get support task specialization
and get help employees develop better job-related skills. In addition, work groups will may be
more cohesive because employees work with individual with similar skills and interests and
the groups leader has a common functional orientation with the group members. Finally, this
structure supports tight, centralized control and tends to contribute to operational efficiency.


CHAIN OF COMMAND

The important in aspect of working relationship in our company is chain of command. The
chain of command delineates the line of authority and responsibility that flows throughout the
organization and identifies the supervisor and subordinate relationships (who report to whom)
that govern decision making. Ideally, each employee should report to and be accountable to
only one supervisor. This is called unity of command. The concept of a well defined chain of
command was originally advance by the classical management theorists. In its purest form,
the concept is consistent with the bureaucratic organizational system. Although contemporary
managers still embrace the idea of a chain of command, the flexibility of the organization to
respond to change quickly and proactively may be severely limited when decision making is
rigidly tied to the official hierarcy. For that reason, organizations may need to find ways to be
flexible in their chain of command and yet find ways to hold people and department
accountable for result.

SPAN OF CONTROL
The important aspect of working relationship is span of control which is the number of
employees who report to a single manager. In our organization, we are supposed use span of
control which is narrow span of control. We use the narrow span of the control when the tasks
are very complex. This also allow the manager to spend more time with each subordinated.
Besides that, the manager also will less overcommitted and overburden. It is because the
manager with have more time to analyze situation to make effective decision.
In our company each our department manager may have more time to analysis situations,
make effective decisions & execute the actions associated, with their decisions.
Moreover, our manager will be more effective to handle the report of subordinates
RAGAZZE SCRAPE

9

LINE & STAFF RESPONSIBILITIES

In our company, each department divided into line position and staff position.
The line position is directly involves in delivering product & services of our company.
Meanwhile the staff position is to provide support to line position. They can discuss together
but only the line position can made decision. In this process we will make some decision with
do the delegation. Delegating authority well includes important steps. They are decide which
goals or tasks to delegate, make assignment, grant authority, hold responsible / accountable,
and monitor. All are essential to the success of the delegation process. For example when
have a problem in marketing department, the manager this side will take over this problem.
They will settle this problem uses the step of decision making which is identifying
opportunities & diagnosing problems, identifying objectives, generating alternatives,
evaluating alternatives, reaching decisions, choosing implementation strategies, monitoring &
evaluating.So, with this delegation the step of decision making had help the manager to
control their department with success.

TYPES OF DEPARTMENTALIZATION
Based on our organizational structure, we are using by functional departmentalization.
For example, we are gathering all production together, all marketing task together and all
finance task together. These mean we doing task & jobs in grouped based to functions they
perform within our organization.

LOCUS OF DECISION MAKING (DECENTRALIZED)
We maintain the decision making at the lower level, such as the department and employee,
which mean decentralized decision making. In this term, if any problem happen, we can refer
to the people who are closest to the situation, usually referring to people at the lower level
could make better and faster decisions. The employee and subordinates are capable to make
decision making. Then, the growing diversity of the working has increased the variability in
decision making.


RAGAZZE SCRAPE

10

MOTIVATION

RAGAZZE SCRAPES SDN BHD applying the Maslows Hierarchy as the motivation
approach. We find that this hierarchy could help us as the management team to motivate our
employees to achieve common goal of our organization. Many factors are believed to
influence a persons desire to perform work or behave in a certain way.




SELF-
ACTUALIZATION
realizing full
potential of
employees, their
creativity and self-
development. so,
motivate our
employee to stay a
long with this
company.
ESTEEM
For esteem needs, the
manager should know the
skills of employee.
Everyone event to accept
them and to perceive them
as competant andable by
their ability with increase
on saliry, giving
commision and other.
AFFILIATION
Affiliation is relate to frienship, love and
a feeling of belonging. so, the manager
will ensure that the employee will be
being part of a group. All deparment will
be friendly.
SECURITY
company will ensure that had a protection against
threats or unsafe working environment. we had have
2 security guard to control our working environment.
we are also have cctv to see all the event of everyday.
morever, the manager too, will ensure no unfair
treatment from manager.
PHYSIOLOGICAL
For this physiological we had prepared a comfortable working
conditions to employees because we are do not want the
employees will fie uncomfortable when do their tob. we also give
them a commision or some reward to excellent employee or when
the company had a good profit.
RAGAZZE SCRAPE

11

LEADING

RAGAZZE SCRAPES SDN BHD taking the Follower-Centered Approaches in order to
make sure that employees working towards achieving the goals of our organization. We
practicing the leadership power focus because here, managers try to motivate rather than
control the employees. There are many characteristics of self-leaders.
Firstly, managers have the sensitivity to the needs of others. We as a manager in this
company show a high consideration towards employees ideas and feelings. This encouraged
our employees to have the sense of belonging with each other.
Furthermore, respect and trust are developed through the practicing of the respect for
feeling of other and the mutual trust between managers and workers.
The warmth and social rapport with subordinates clearly shows the picture of how our
company working. Great bonding between employers and employees could shift our
organization of transport services set up the excellence services and products to our customer.

CONTROLLING

Based on our understandings, organizational control is the systematic process through which
business leaders regulate their organizational activities to make them consistent with the
expectations established in plans, targets and standards of performance. We had set our plans
enlarge our company or in other word to increase more branches of our company besides
making our services and products much better and more comfort.
In our organization, we had chosen feed forward control which is provide the quality of
inputs to prevent problems in transformation For examples, provides the comfortable and
peaceful place, set up the relevant charges of services and products and employ a good
employee.
After that, Concurrent control which is to monitor on going activities to ensures that the
transformation process are functioning properly and achieving result. For examples,
punctuality of employee during giving services, good attendance services and comfortable
place.
RAGAZZE SCRAPE

12
Beside that, Feedback control which is to discover undesirable output and implement
corrective action. For examples, after the transformation process done, we will check the
products of materials, such as quality of shoes and so on.

COMMUNICATION
RAGAZZE SCRAPES SDN BHD has chose vertical communication approach as
communication method to communicate with our employees. This method works and
effective for our businesses until now. Furthermore, we also easy to reach our employees and
make them work more effectively and diligently without any pressure or any problems.
Vertical communication is a flow of information both up & down the chain of
command. This will make us to be more close to our employees. So thats why we use
this communication method as this method is very appropriate with our business that
is.

Vertical communication can be used in two ways:

I. Downward communication is a message sent from individual at higher levels of the
organization to those at lower level. For example, when we want to inform certain
matters to our employees, we just direct inform to them. This way of communication
being practice all the time in our company.
II. Upward communication is a message sent up the line from subordinates to
supervisors. This type of communication show that our management also received
idea and opinion from our employees or any report from them. Example, if our
employees have problem with our public holidays offer or else, they can direct
problems to the management team. So we can discuss the problems and find the
solution to overcome it.

Besides that, our company also used other method for our communication.
The first one is Oral communication:

- Oral communication is all forms of spoken information, this type of communication
preferred by most managers. The simplest example that we can take is during the
meeting, it was one of oral communication.
RAGAZZE SCRAPE

13

The second is Written communication:

- written communication is letter, memos, policy manuals, reports, forms and other
written. This method is the second most common way used by us to communicate
with our employees.

MANAGEMENT FROM ISLAMIC PERSPECTIVE

RAGAZZE SCRAPES SDN BHD also practicing Islamic way of management. Since
our board of directors are all the Muslim, we applying of what Islamic teaching into our daily
management, such as the principle of syura, maslahah, almasruiyyah(legality), tauhid, amar
makruf nahi mungkar and leaders responsibility. We believe that our action must integrate
both our organization goal with our long time objective. We need to serve Allah, worship Him
and at the same time, seek His worthy pleasure and rewards for the works we do with His
blessing. We also encourage our self and our employees to be spiritually conscious to the
pleasure of Allah and His watchful eye on us. He can see what we are doing, so that is why
we need to make sure we do the right things base on Islamic law and all we do is for Him.
The example for when we used Islamic management is whenever we need made decisions, we
gather all our stats in meeting (syura) to get the result.

RAGAZZE SCRAPE

14


COMPANY PRODUCTS










RAGAZZE SCRAPE

15
CONCLUSION

As the conclusion for our assignment, higher skill of management is required in order to
build/create a company (organization). A lot of planning need to do for maintain our company
stability. We also know that not only upper level person is important but lower level person is
also important for an organization. The managers must have a lot of knowledge to manage the
company, employees and marketing. Employees must give support and full of commitment to
their manager and company if they want to achieve the company goals. We felt satisfied after
we finished this business plan in our group. A lot of input and experience we get when we
doing this assignment. We very happy when we can solve this project with any problems.
This project cant be solved with our teamwork and our commitment. We always together and
do it together sometimes we ask our Sir for helps us. We get a lot of benefits from making this
project.


RAGAZZE SCRAPE

16