You are on page 1of 2

Anna Lupu Zimmerman

4437975440
lupu.ann@gmail.com
http://annalupuzimmerman.weebly.com/
Education:
Institution name: !
"ocation: !altimore ounty# $%&
Institution start 'ate: (0)4
*iel' o+ stu'y: &ccounting
Institution ,ame: *ree International $ni-ersity o+ .ol'o-a
"ocation: hisinau
Institution start 'ate: (0)0
/ra'uation: (0)3
*iel' o+ stu'y: !usiness an' &'ministration
Institution ,ame: 0e'agogical %tate $ni-ersity 1Ion reanga2
"ocation: hisinau
Institution start 'ate: (009
/ra'uation 'ate: (0))
*iel' o+ stu'y: .aster 3egree in 4nglish ulture
Institution ,ame: 0e'agogical %tate $ni-ersity 1Ion reanga2
"ocation: hisinau
Institution start 'ate: (005
/ra'uation 'ate: (009
*iel' o+ stu'y: 0hilology# 5omanian/4nglish
Experience:
ompany ,ame: 6immerman 7 &ssociates# ""# 0&s
0osition: .anager
"ocation: 0i8es-ille# $%&
3uration: 9anuary:present/ (0)4
;as8/5esponsibilities: 0er+orm 'uties relate' to boo88eeping# ta<es# prepare business an' personal
income ta< returns# an' manage sta++ meetings.
ompany ,ame: 0e'ersen an' 0artners
0osition: ustomer 5elationship enter =perator
"ocation: hisinau
3uration: > month / 3ecember:.ay/ (00?
;as8/5esponsibilities: 3ata input in client relationship management tool @5.A# obtain 'ata on potential
clients an' can'i'ates# -eri+y# mo'i+y an' co'i+y current in+ormation in 5.# gather 'ata about
companies an' e<ecuti-es by phone calling# searching the Internet# an' other me'ia monitoring#
preparation o+ -arious internal 'ocuments as business proposal# obtaining re+erences an' preparing
re+erence reportsB
ompany ,ame: /eyser /rill
0osition: ashier
"ocation: $%&# Cyoming
3uration: ( month / .ay:9uly / (00?
;as8/5esponsibilities: &ccurately an' e++iciently operate cash registers# ensure that there is su++icient cash
in the cash 'rawer# maintain correct cash balances at cash registers# process payments ma'e with cash#
chec8s# cre'it car's# an' 'ebit car's# process returns an' e<changes

ompany ,ame: ;eleper+ormance
0osition: ustomer %er-ice &gent
"ocation: $%&# $tah
3uration: ( month / 9uly:%eptember / (00?
;as8/5esponsibilities: 'etaile' oriente'# ha-e goo' -erbal an' spelling s8ills# wor8ing with customers on
the phone
ompany ,ame: .ol'cell
0osition: ustomer 5elations 4<ecuti-e
"ocation: hisinau# 5epublic o+ .ol'o-a
3uration: 3 years / .arch (009:(0)(
;as8s/5esponsibilities: 5espon' to customer reDuests o-er the phone# pro-i'e customers with pro'uct 7
ser-ice in+ormation# i'enti+y research an' pro-i'e solutions +or customer issues using the relate'
computer system.
Major: &ccounting
Objective: ;o become a 0&
Skills/Qualifications
"anguages 7 "e-el:
4nglish: &'-ance'
5omanian: ,ati-e
5ussian: &'-ance'
omputer Skills: .icroso+t Cor'# 4<cel 7 an' other .% =++ice applicationsB Internet 7 4:mail# "otus
,otes.
!ersonal skills: sociable# polite# responsible# punctual# sel+:awareness# sel+:management# responsible#
'ecision:ma8er# e<pressi-e# tolerant# in-enti-e.