Professional Documents
Culture Documents
COMPANY INFORMATION
COMPANY SECRETARY
Mr. Sohail Ahmed
AUDITORS
Hameed Chaudhri & Company
Chartered Accountants
LEGAL ADVISORS
Mohsin Tayebaly & Co
BANKERS
Bank Al-Habib Limited
Credit Algricole Indosuez
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Atlas Honda Limited
Deutch Bank AG
Emirates Bank International P.J.S.C.
Habib Bank Limited
Muslim Commercial Bank Limited
National Bank Of Pakistan
The Bank Of Tokyo Mitsubishi Limited
United Bank Limited
REGISTERED OFFICE
1-McLeod Road, Lahore.
FACTORY
F-36, ESTATE AVENUE, S.I.T.E., KARACHI
26-27 KM, LAHORE-SHEIKHOPURA ROAD, SHEIKHOPURA
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Atlas Honda Limited
Atlas Honda limited is a joint venture between the Atlas group and
Honda Motor Company, Japan. The company was created by the merger
of Punjdarya Limited Sheikhoopura successor to Atlas Epak Limited,
Dhaka. Since taken over by the government of Bangladesh and Atlas Autos
Limited in 1991.
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Atlas Honda Limited
Atlas Honda is playing a pioneering role in creating conditions for easy and
confident use of motorcycles all over the country.
A vast and growing network of over 1500 motorcycles sales service and
spare parts dealers has been established. To backup the system, atlas has
setup technical training statement centers in Karachi Lahore and Faisalabad,
which provide several courses of varying duration, and complexity for
motorcycles mechanics and users each year. Mobile training facilities take
the latest know-how, technology and maintenance of motorcycles to major
rural and urban centers around the country.
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Atlas Honda Limited
VISION OF AHL
The above statement clearly predicts the overall scenario of the management
at AHL.
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Atlas Honda Limited
MISSION STATEMENT
Mission Statement, the statement that further reveals the practicalities of any
organization, comparable to its vision statement. The Mission Statement at
AHL is highlighted below:
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COMPANY POLICY
CUSTOMER
Our customers are the reason and source of our business , it is our joint aim
with our dealers to ensure that the customer enjoy the highest level of
satisfaction from use of Honda motorcycle.
QUALITY
To ensure that our product and service meet the set standards of excellence.
LOCAL MANUFACTURING
To be the industry leader in indigenous of motorcycle parts.
TECHNOLOGY
To develop and maintain distinct business advantage through continuous
induction of improved hard and soft technology.
SHAREHOLDERS
To ensure health and viability of business and the safeguarding shareholder
by maximizing profit, payment of regular satisfactory dividend and adding
values of the shares.
EMPLOYEE
To enhance and continuously update each member’s capabilities and
education and to provide an environment to encourage practical expressions
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Atlas Honda Limited
CORPORATE CITIZEN
To comply with all government laws and regulations and to maintain high
standards of ethics in all operations, and act as a responsible member of
community.
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QUALITY POLICY
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PHILOSOPHY AT AHL
2. THREE JOYS
AHL believe that each person working, or coming in touch with our
company directly or through our products, should share a sense of joy
through the experience. This feeling is expressed as “ Three Joys”.
AHL’S goal is to provide joys to those who:
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DEPARTMENTS
I have visited following departments of ATLAS HONDA LTD, Karachi.
Human resource
Finance
Maintenance
Vender procurement
Production
Information technology
Marketing
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Atlas Honda Limited
HUMAN RESOURCES
This section performs following functions
Recruitment & selection of employees
Training & development of employees
Succession planning of employees
ADMINISTRATION
This section performs following functions
Facilitation of company guests and executives
Employees’ Mess management
Utilities administration
Miscellaneous administrative activities
INDUSTRIAL RELATIONS
This section performs following functions
To build a healthy cooperation between management and workers.
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Atlas Honda Limited
FINANCE
Atlas Honda has a well established finance department. It is totally
computerized .it has its own system which is prepared by IT department.
Finance department has further following sections.
Finance
General ledger
Costing
Taxation
Sales
Payables
Payroll
FINANCE
This section deals with the
• Banking matters
• Fund management
• Import accounting.
COSTING
It is an important section of finance department, which deals with all costing
matters including all material, labor, and overhead costs.
TAXATION
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Atlas Honda Limited
PAYABLES
This section deals with the following activities.
Vender payables
Utility payables
Insurance payables
Tax payables
Club payments
Other payable
PAYROLLS
This section controls the salary system of the organization. All the system is
computerized. First of all the attendance of all employees is recorded and at
the end of the month salary of all employees are paid after all deductions*
* Tax deductions, absenteeism deductions and all other deductions
GENERAL LEDGER
Finally all the transactions are recorded in general ledgers. General ledger
for each account is maintained separately. There is a computerized system,
which then produce different statements.
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PRODUCTION DEPARTMENT
It is very important department as it produces the main product of the
company, which will eventually generate revenue. The production
department has twelve different shops. Each shop is responsible for different
production functions. These shops include
• Raw material shop
• Cutting shop
• Press shop
• Dying shop
• Welding shop
• CKD shop
• Switch assembly shop
• Tire shop
• Engine shop
• Washing shop
• Final assembling shop
• Inventory shop
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Atlas Honda Limited
By embarking into the digital age we will accelerate the positive effects and
mitigate the challenges as knowledge grows when shared.
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MAINTENANCE
This department is responsible for all the maintenance of the whole factory,
offices and even the houses of top management. In order to provide
effective, efficient and timely maintenance this department has two type of
information.
It has Machine wise spare parts report
Machine and equipment list
Seventeen employees are there in this department. Three are engineers and
others are workers.
It provides two types of maintenance.
Corrective/ Breakdown maintenance
Preventive maintenance
CORRECTIVE/BREAKDOWN MAINTENANCE
The same department also carries out Emergency/breakdowns of
machines & equipments and plant maintenance work. If any of the above
problems occur then the concerned department sends a Work Request to this
department, then this department resolves the problems according to the
Work Request.
PREVENTIVE MAINTENANCE
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MARKETING DEPARTMENT
Marketing department is divided into three parts on behalf of its functions.
• Sale
• Service
• Spare parts
SALE
It is an important division of marketing department. It is the profit centre of
the company. It deals with three types of sales.
1. INSTITUTIONAL SALE
The company provides the direct sale to the institutions. Company provides
the motorcycle to following institutions.
• Police departments
• CSD (canteen store department)
• TCS (technology communication supplies)
• Pesticide companies
• Many others
2. INDIVIDUAL SALE
This is the usual sale to the individuals. This usually follows the following
path.
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Atlas Honda Limited
3. EXPORTS
Company also exports CG 125 to Sri Lanka, Nepal and Bangladesh.
The company follows the policy of advance booking which means company
first receive the payment and then produce the product according to demand
and this is the reason that the company has a very low amount of receivables
and most of the receivables are based on the sale made to institutions.
SHOW ROOM
Sale section also deals with the showroom. There is only one company
owned showroom in Karachi and this showroom is meant only for the
display of motorcycles. In the past the company used to sell the motorcycles
from the showroom but now a days company doesn’t sell the motorcycles
through its showroom. But in some special cases the company sells the
motorcycles from showroom to the persons that have relationship to the
company employees.
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Atlas Honda Limited
SPARE PARTS
This is another important division of the marketing department.
Basically company doesn’t consider it as profit center rather a supportive
section to produce better customer service. It has separate distribution
system and different parts dealers in different regions.
SERVICE
The second major section of the marketing department is service section.
The service section deals with
• Antenna or service dealers
• Warranty and training centre
These are the authorized dealers of the company. The company provides
them autonomy while dealing with the claims and these dealers have the
autonomy to replace the defected part without consultation with the
company. Company provides two free tunings after the sale of motorcycle.
Basic reason for the establishment of these dealers is to satisfy their
customer and increase the customer loyalty.
WARRENTY CENTRE
In Karachi the company has a well-established warranty and training centre.
this centre handles the service section. Warranty and training section
performs the following functions
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CLAIMS
The company has a policy that customers’ claims will be settled if these are
made within the six months or 1000 km coverage (whatever occurs first)
warranty conditions.
TRAINING
Warranty center not only provides training to their antenna and service
dealers but also the mechanics of ordinary workshop in order to develop the
skilled four stroke mechanics. Company organizes the workshops on regular
basis and invites antenna and service dealers from all over the Pakistan to
participate in these workshops and training program.
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Atlas Honda Limited
MARKETING MIX
There are four elements of marketing
• Product
• Price
• Place
• Promotion
PRODUCT
Atlas Honda has two basic products
• Honda CD 70
• Honda CG 125
Both of them are the four stroke motorcycles. Both the products have a good
repute in the market and that is the reason that Honda has approximately
63% market share now a days.
The basic reason of the success is the quality maintained by the company
throughout its career.
These two models of HONDA are being manufactured in Sheikhupura and
Karachi. Each plant has a capacity to produce 250 motorcycles per day, but
still the market demand is not being fulfilled.
In order to increase market share marketing department perform following
activities
• New model
• Changes in design
• In-house production
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Atlas Honda Limited
NEW MODEL
In order to get more market share atlas Honda has been introducing new
models over the time. The latest model was launched by company in 1992-
93. Previously there was a small fuel tank but in the new model company
introduced a large fuel tank as compared to the previous one. But the
company always maintained the quality of its motorcycle.
CHANGES IN DESIGN
There was a great demand from the customers to launch a new model but it
is a difficult job to launch a new model so in order to fulfill the customer
wants the company has a policy to change the stickers of fuel tank and side
covers and some other nominal changes in indicators headlights etc. time by
time, in order to satisfy customers needs. But the engine and other main
accessories are the same.
INHOUSE PRODUCTION
At the outset of company 90-95% parts were imported from Japan and were
assembled in Pakistan. With the passage of time company introduced the
concept of localization. Company encouraged the local vendors and
suppliers to produce the parts of motorcycle according to the level of Honda
international. So in order to maintain the quality, the parts made by local
vendors were approved by the Honda international and then they were used
in local production. So now Atlas Honda has managed to localize almost
89% of the parts. Still 11% parts are being imported from Japan. Atlas
Honda also provides assistance to their vendors to maintain high quality.
They send their engineers to check the quality and to train the vendors in
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Atlas Honda Limited
order to produce the required qualitative product. This all is done under the
head of marketing department.
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Yamaha
Yb-100
Excellence
Yama-4
Suzuki
SD-110
SD-Flash
Sohrab
JS-70
JC-125 (china)
• Pak hero
PH-70
• Hero
RF-70
RF-125
• Star
DS-70
C-70 (CBU)
• Lifan
LF-70
LF-150
• Jailing
JH-70 (Remot-Self)
JH-70 (Without)
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Atlas Honda Limited
PRICE
Atlas Honda has two products and their prices are as under
Honda CD70 Rs. 58500
Honda CG 125 Rs. 73000
The company uses the single price strategy. It means the product has the
same price all over the Pakistan.
Initially Atlas Honda was the only producer of qualitative four-stroke
motorcycle in Pakistan. So they were taking the advantage of this
monopolistic situation and using the price skimming strategy and were
charging higher prices.
Till 17th may 2003 company had the high prices for its motorcycles.
Due to these high prices the competitors found a gap and entered into the
market with low prices and start capturing market share. After the intense
research work Atlas Honda was in a position to reduce prices. The major
objective to reduce the prices was to increase the market share and to utilize
full production capacity. So company has reduced Rs. 10,000 in HONDA
CD70 and almost Rs. 5000 in CG 125.
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Atlas Honda Limited
Yamaha Rupees
Yb-100 61800
Excellence 62500
Yama-4 63300
Suzuki
SD-110 64000
SD-Flash 76500
Sohrab
JS-70 43500
JC-125 (china) 62000
Pak hero
PH-70 42500
Hero
RF-70 46000
RF-125 70000
Star
DS-70 40400
C-70 (CBU) 52000
Lifan
LF-70 40000
LF-150 85000
Jailing
JH-70 (Remot-Self) 46000
JH-70 (Without) 42000
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Atlas Honda Limited
PROMOTION
Promotion mix is
• Advertisement
• Sales promotion
• Personal selling
• Publicity
ADVERTISEMENT
Atlas Honda uses the print media as well as electronic media for
advertisement. In print media the company gives advertisements in
newspapers and it also uses billboards on the road side for the promotion of
the product.
On electronic media, company gives their advertisement on GEO channel
during hourly news. Company has a contract with AdCom (advertising
agency) for all of its advertising activities.
SALES PROMOTION
Atlas Honda also promotes its product through different sales promotional
activities.
• Company sponsors different functions and activities in main cities.
• Company provides rewards and incentives to their dealers on
achieving targets. Company send their successful dealers to different
trips all over the world.
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Atlas Honda Limited
PERSONAL SELLING
The company does personal selling as well, not to individuals but to
institutional customers.
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Atlas Honda Limited
DISTRIBUTION
Atlas Honda gained good market share due to its strong distribution
network. For distribution atlas Honda has divided the whole country into
two regions.
1. South region
2. North region
SOUTH REGION
It includes following territories
• Karachi
(Karachi region covers whole Sindh province)
• Quetta
(This covers whole Baluchistan province)
NORTH REGION
It includes following three territories
• Multan
(Its includes all lower Punjab cities)
• Lahore
(It covers cities from upper Punjab)
• Rawalpindi
(It covers Islamabad and NWFP.)
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Atlas Honda Limited
“5S” DEALERS
This is a new emerging trend set by atlas Honda. Now days the company is
emphasizing on “5S” facilities to their customers through “5S dealers”.
5s stands for the following five facilities
1. Sale
2. Service
3. Spare parts
4. Special sale
5. Second hand sales
SALE
It includes only the sale of new motorcycles.
SERVICE
It includes after sale service to the customers like Warranty claims, Tuning
of motorcycles, Repair of motorcycles etc.
SPAREPARTS
Company provides spare parts facility to their customer
.
SPECIAL SALE
It deals with the credit facility. In special sale, the dealer provides the
customer with credit facility at his own behalf. Atlas Honda does not
provide any support for credit sale.
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SALES PROFILES
MARKETING PERFORMANCE
HIGHLIGHTS OF 2002 / 2003
SALES
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SALES TRENDS
150,000
100,000
50,000
0
HONDA YAMAHA SUZUKI CHINESE
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SALES GRAPH
130000
110000
90000
70000
50000
30000
10000
1999~00 2000~01 2001~02 2002~03
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MARKET SHARES
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FINANCIAL ANALYSIS
LIQUIDITY RATIOS
It measures the firm’s ability to meet its short-term obligations as they come
due. If a firm is unable to pay its current liabilities through its current assets
it can become insolvent in future. This ratio includes:
1) Working Capital = Current Assets-Current Liabilities
2002 2001
Rs. 347,904,000 Rs. 327,842,000
Working capital of AHL has increased in 2002 as compare to 2001, which is
a good sign for the company. It means firm has enough cash to meet its
short-term obligations.
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LEVERAGE RATIO
It measures a firm’s long-term solvency problems whether a firm is able to
pay its long-term debts or not.
This includes following Ratios:
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2001 2002
0.57 0.616
This ratio has gone up from previous year. It is a good indicator as this ratio
is going up. It means company is making progress.
ACTIVITY RATIO
It indicates how efficiently management utilizes its assets in generating
revenues. It can be measured by:
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2001 2002
7.92 times 10.36 times
There is increase in this ratio, which shows good performance. It shows that
company has increased its sales in this year to a great extent.
PROFITABILITY RATIOS
It measures the overall record of management in generating profit. If a firm
does not earn adequate profit, its long run survival will be threatened.
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It has increased in year 2002 it shows, AHL has a good control over its
expenditures.
11) Net Profit Margin = Net profit after Taxes / Net Sales
2001 2002
2.5% 4.9 %
Net Profit Margin has also increased. Profit margin is almost double in 2002
than in 2001. it shows that company is on its way to progress. If a company
is not able to earn profit, it will be no longer in the industry. It shows the
strength of the company.
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SWOT ANALYSIS
STRENGTHS
Atlas Honda Ltd. has following strengths.
QUALITY PRODUCT
Atlas Honda Ltd. has quality products, which is one of its major
strengths.
GOOD IMAGE
Company has a good and favorable image in the market and in the
mind of customers.
EXCELLENT SERVICES
Company provides excellent services (after sales services) to its
customers.
FINANCIAL STRENGTH
Atlas Honda ltd. is financially strong company which is its another
strength.
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COMMITTED EMPLOYEES
Company has committed and devoted employees that are loyal to the
company, which is another strength of the company.
AVAILABILITY OF PARTS
The Spare Parts OF the motorcycles are easily available all over the
country which is another strength of the company.
MARKET RESEARCH
Company has a sophisticated market research system. With the help of this
system company is able to get knowledge about competitors activities and market
trends.
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INNOVATIVE CULTURE
The culture of the company is very rich which is supportive for
employees to innovate new ways to improve the things.
LOCALIZATION
Till now company is in a position to localize its productions up to
89%. Almost 89% of parts to be used in production are in house.
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WEAKNESSES
HIGH PRICE
The price of Honda motorcycle is relatively higher than others.
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OPPORTUNITIES
“5S” CONCEPT
New concept of “5S” is an opportunity for company to develop. With
this new concept company has introduced two new “S” other than sales,
spare parts and service. These are special sales and second hand sale.
According to this new idea dealers will help the customers to replace their
second hand motorcycle with new one and customers can get motorcycle on
credit as well.
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THREATS
MARKET CONDITIONS OF KARACHI
Karachi is most populated city of Pakistan. So it is a huge market for
the company. But now a days snatching of new HONDA motorcycle is very
common in Karachi. Because of this reason people are reluctant to buy new
motorcycle. So it is a great threat for the company.
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SURVEY
(DURING MY STAY AT ATLAS HONDA LTD. I HAVE CONDUCTED A SURVEY (RESEARCH)
Objective:
What is the impact on sales of different brands of Motorcycles after price
reduction?
Topics:
Dealer Related:
How much price has been reduced?
Why prices have been reduced?
Impact of price reduction on sales?
Is there any chance for further price reduction?
Public Related:
Why do people prefer to buy specific brand of motorcycle?
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METHODOLOGY
TARGETED LOCATIONS
My main target market for dealers was “Akbar Road” and for
customers’ identification, we have chosen Zainab market, Tariq Road,
Akbar market and Karachi University.
TIME FRAME
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QUESTIONNAIRES
QUESTIONNAIRE (FOR DEALERS)
1. Name of Dealer__________________________________________________
2. Name of dealership/outlet__________________________________________
3. Since how long are you in this industry_______________________________
4. Had you been dealing in other brands_________________________________
Yes
No
5. If yes, what are those brands________________________________________
6. Why have you chosen this specific brand to deal in______________________
7. What strategy have you used to cope with the decreased prices of the
motorcycle industry?
_______________________________________________________________
8. What was your old price and what is your new price?____________________
9. To what extent would you like to further reduce your prices? ______________
10. How much your sales have been changed?
11. What impact does it has on the prices on second hand motorcycles?
Models 1999 2000 2001 2002
Before reduction ____ ____ ____ ____
After reduction ____ ____ ____ ____
Difference ____ ____ ____ ____
12. How do you see the future of your brand and other brands_______________
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1. Name of respondent____________________________________________
2. Which Motorcycle do you have___________________________________
3. Which Motorcycle did you had before this one_______________________
4. Why have you kept/replaced the previous one _______________________
5. Why have you decided to buy this brand? __________________________
Friends/Relatives suggestion
6. If it was your own decision, why have you decided this brand
Brand loyalty
Better quality
Lesser price
Design
Economy
Others
Yes
No
8. If no, why____________________________________________________
9. If you have to buy another motorcycle, will you choose the same brand
again?
Yes
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No
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RESULTS
SAMPLE SIZE
Dealers = 13
Customers = 30
DEALERS
Among these 13 dealers, I have chosen four HONDA dealers and nine dealers of
other brands including Chinese.
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CUSTOMERS
Reasons
The person has told that he will not repeat Honda because he want to have
some new motorcycle at lower price, so he will like to have some Chinese
motorcycle because of its low price.
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SUGGESTIONS BY CUSTOMERS:
During this research project we have found some major
demands from customers. Few of them are as follows.
Customers are very happy because of the price reduction by HONDA.
But customers still want further price reduction by the company.
It is a major demand from the customers that now company should
introduce some major change in model.
Customers want the company to introduce some new models in
addition with CD 70 and CG 125.
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