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Jillian Rodgers

Home Address: jrr5389@psu.edu University Address:


824 Struble Road (814)574-7345 614 East McCormick
State College, PA State College, PA

OBJECTIVES
To obtain an internship in State College for the spring of 2015

EDUCATION
The Pennsylvania State University University Park, PA
College of Health and Human Development Expected Graduation: May 2015
Bachelor of Science: Human Development and Family Studies Cumulative GPA: 3.41
Focus: Life Span Human Services Deans List: last 3 semesters
Minor: Information Systems and Statistical Analysis
WORK EXPERIENCE
The Deli Restaurant and Z Bar Dantes Inc., State College
Food and Cocktail Server April 2009-present
Facilitate communication between front and back of house staff
Provide customers with in depth information on food and beverage selections
Ensure customers enjoy their time by being friendly, accommodating, prompt, and accurate
New Employee Trainer June 2013-present
Guide new employees through an intensive training course with 3 days of lecture, 2 hours each
Mentor new servers for 3 days to verify their ability to apply skills learned in lecture to live setting
Emphasize teamwork, leadership, and communication through demonstration and explanation
Analyze progress by administering written assessments and observing employee-customer interaction
Expediter June 2012-present
Ensure all food sent out of the kitchen is of high quality and reaches the expectations of consumers
Facilitate communication between front and back of house staff
VOLUNTEER AND REASEARCH EXPERIENCE
Poverty Resolutions Williamson, Haiti
Intern May 2012-June 2014
Serve as a nanny for 50 children at House of Hope orphanage
Assist in teaching English to children between the ages of 6-14
Monitor short term mission teams to help them reach their goals
Travel to remote La Gonave to gain a better understanding of many of the childrens first home
Promote economic and cultural sustainability by building a tilapia pond on site
Assist the building of 3 greenhouses in a neighboring town at Mission of Grace orphanage
Conduct a soccer camp and tournament for 100 village children
Assist in building a transitional center for youth too old for an orphanage

Penn State University Jamaica & Haiti
Maringa Tree Research Assistant in Haiti May 2013-Agust 2013
Travel around Haiti to collect data
Plant over 50 trees in Williamson, Haiti
Educate communities on the benefits gained from the Maringa tree and gage the community acceptance of it
Sustainability Research in Jamaica July 2011
Aid in building mud houses, installing compost toilets, and implementing a vermicomposting system
Investigate cultural and economic impacts of sustainability applications

SKILLS
Computer: Windows OS, Microsoft Excel, PowerPoint, SPSS output, Minitab, CSS codes
Other: Statistical Analysis, Cross Cultural Communication, Power Reading, Conflict Management

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