Organizational Design and Development

Team 1 Martha Burnett, Jennifer Dobbs, Matthew Kohn, Eric Roth

Martha Burnett
Organizational Development has been
around for as long as two or more
people began to divide tasks and find a
common strategy to work towards a
problem.
Design Thinking is seen today as the
change that will sustain businesses.
Liedtka and Oglivie discuss design
thinking as an innovative process that
gives businesses a different model to
follow.
Martha Burnett
Change is essential to growth.
According to Kotter, what was
true more than 2,000 years ago
is just as true today. We live in a
world where business as usual
is change.
Change Management
Visualization
Journey Mapping
Value Chain Analysis
Mind Mapping
Martha Burnett
Leading Change
Martha Burnett
What is your vision?
Are you past oriented,
or future oriented?
Martha Burnett
CREATING CULTURE
Built on trust-confidence in leadership
Promote loyalty, longevity of employees
Strong culture can be leveraged to execute strategy
Employee turnover is expensive and prohibits sustainability
Will not convert everyone at once
Once committed to change, reward progress to encourage more
Employee empowerment
Eric Roth
TECHNOLOGY UPGRADE
Quick and efficient expansion
Remove workplace boundaries
Wider customer base
Improve communication
Increased efficiency
Eric Roth
MOVE PERSONNEL FROM STANDARD TO CHANGE
Being held accountable for managing change and making things better
in work is a new normal.
Set of basic tools to keep any change under control.
Without strategy, change is merely substitution not evolution.
Awareness-recognize a need for change
Timing-minimize disruption.
Competency and know-how-generate outcomes.
Desire-face uncertainty and welcome doubts.
Mental toughness- always dealing with some form of crisis.
Eric Roth
Employee Engagement
The 'X' model of employee
engagement:
Maximum Satisfaction
meets Maximum
Contribution
Martha Burnett
Level 6 Passion
Level 5 Creativity
Level 4 Initiative
Level 3 Expertise
Level 2 Diligence
Level 1 Obedience
Interventions
A new type of thinking
is essential if mankind is
to survive and move
toward higher levels. ~
Albert Einstein
Martha Burnett
Employees first,
customers second
Talent
Martha Burnett
Failure in management
Matt K#1
Lack of Enthusiasm. MOTIVATE!
To Senior in leadership. CREATE!
Not specific enough in the goal. LEAD!
Matt K#2
Fear of Failure/Unknown
Creatures of habit.
No obvious need.
Unwillingness to learn.
Matt K#3
Training opportunities for end users
of innovation.
Show how innovation will be positive.
Allow for group training to learn
from others or 1 on 1 training.
Matt K#4
Matt K#5
Online technology has allowed for
mass global networking.
Educate and Embrace.
Matt K#5
The new normal
Follow-up
Weekly emails
Launched a help website
Walked through buildings during transition
Jennifer Dobbs
Putting it all together
New Tools to lead change
Employees First
Innovation
Empowerment
Jennifer Dobbs
John Ruskin
Brown, P. (2010). A brief introduction to change management. Youtube. Retrieved
fromhttps://www.youtube.com/watch?v=3Jk6clmMycI
Friedman, T. (2012). Create companies, not jobs. Stanford Graduate School of Business. Retrieved from
http://www.youtube.com/watch?v=GfJyfFNyAWU
Hamel, G. (2012). What Matters Now. How to Win in a World of Relentless Change, Ferocious Competition, and
Unstoppable Innovation. San Francisco, CA. Jossey-Bass.
Kotter. Kotters 8-Step Change Model. Implementing Change Powerfully and Successfully. Retrieved from:
http://www.mindtools.com/pages/article/newPPM_82.htm
Latta, G. (2009). A process model of organizational change in cultural context (OC3 Model). The impact of
organizational culture on leading change. Journal of Leadership & Organizational Studies, 16(1), 19-36
Lichtenberg, J., & London, M. (2008). Evaluating group interventions: A framework for diagnosing,
implementing, and evaluating group interventions. Group Facilitation: A Research and Applications Journal, 9.
37-48
Liedtka, J., & Oglivie, T. (2011). Designing for growth. A design thinking tool kit for managers. New York, NY:

Liedtka, J. Darden Communication & Marketing. Newswise. Retrieved from:
http://www.newswise.com/articles/darden-school-announces-new-design-thinking-resources-for-
business-managers-and-educators
Organisation development resource summary factsheet. (2014). Retrieved from:
http://www.cipd.co.uk/hr-resources/factsheets/organisation-development.aspx
Taylor, B. LaBarre, P. Forget benchmarking develop a wide angle POV. Retrieved from:
https://www.youtube.com/watch?v=Q0Q4yY8GrDE
White, B. (2012) Retrieved from: https://www.youtube.com/watch?v=gZ3wxgog4nc
Younger, J. & Smallwood, N. (2014). Developing your organizations brand as a talent developer. The
RBL Group, Dave Ulrich, The University of Michigan. Human Resouces Planning. 30.2.
Zimbardo, P. The Secret Powers of Time. Retrieved from:
http://www.thersa.org/events/video/archive/philip-zimbardo-the-secret-powers-of-time
Minter, S. (n.d.). Leading Innovation. Retrieved October 31, 2014.
Sutton, B. (2099, November 10). Bob Sutton. Retrieved October 31, 2014.
Raath, Russell., (June, 2012.) Forbs.com: When Innovation Fails.
Retrieved from:
http://www.forbes.com/sites/johnkotter/2012/06/28/the-leaders-path-to-innovation-less-control-
more-chaos
Stark, Peter B., (January 2010.)
Retrieved from:
http://www.peterstark.com/2010/why-employees-resist- change/
Mason, Wendy H. (April, 2009)
Retrieved from:
http://www.referenceforbusiness.com/management/Str-Ti/Technology-Management.html
Llopis, G. (2012). 5 Most Effective Ways to Sell Change. Forbes. Retrieved from
http://www.forbes.com/sites/glennllopis/2012/11/05/5-most-effective-ways-to-
sell-change/
Phillips, G. (2014). How to Change Your Organizations Culture. The Wall Street Journal.
Retrieved from http://guides.wsj.com/management/innovation/how- to-change- your-
organizations-culture/
Rohman, J. (2014) Why Workplace Culture is Key to Business Success. Great Place To Work.
Retrieved from http://www.greatplacetowork.com/publications-and-
events/blogs-and-news/2430-you-cant-legislate-a-smile
Scott, S. (2014). Importance of Technology in the Workplace. Houston Chronicle.
http://smallbusiness.chron.com/importance-technology-workplace-10607.html