168 Santa Clara Ave Apt #1, San Bruno, CA 94066 * (509) 710-6177 * jeffreybenjaminsexton@gmail.

com
https://www.linkedin.com/in/sextonjeff

Jeff Sexton
SUMMARY OF QUALIFICATIONS

Consistently deliver superior customer service and take pride in a job well done.
Flexible, team-player who easily adapts to changes.
Technologically savvy with demonstrated success quickly mastering new software applications
Strong background in customer service, QA testing, and IT support

PROFESSIONAL EXPERIENCE
ELECTRONIC ARTS - Redwood City, CA
QA ANALYST (contract - completed)

Performed in-studio Quality Assurance testing for software game development.

Products included: Battlefield Hardline (http://www.battlefield.com/hardline/)
Designed, created, and implemented numerous test cases to isolate new and persistent bugs.
Utilized JIRA bug tracking software for documentation and report creation.
Provided metadata testing and xml checking to verify correct data was being stored.
Updated in-house documentation for project including, but not limited to: level layout,
achievements, player goals, NPC, specific game features, and game mechanics.
Testing was primarily on PC, XBOX, PS3, and PS4.
Assisted and provided feedback to designers and developers about new features.
Daily build checks and regression tests to verify new build integrity.

MYLIKES San Francisco, CA

QA ENGINEER (contract - completed)

8/2013 5/2014

Provided on-site Quality Assurance testing for software development.

Products included: Likes (www.Likes.com now FriendLife), MyLikes (www.MyLikes.com).
Creation and completion of test plans required for busy release schedule.
Assisted front end engineers with general to advanced troubleshooting and debugging.
Created automated tests for web-based products, and provided advice concerning creation of more
extensive automated testing.

LINDEN LAB RESEARCH INC San Francisco, CA

QA TESTER (contract - completed)

7/2014 9/2014

8/2012 6/2013

Provided on-site Quality Assurance testing for New Products development.

Products included: Dio (www.dio.com), Creatorverse (www.creatorverse.com), Versu
(www.versu.com), Patterns (www.buildpatterns.com), and BlocksWorld (www.blocksworld.com).
Creation and reporting of metric data using tools including Splunk/SplunkStorm, Code Climate,
New Relic, Jenkins, WireShark, and GitHub.
Creation and completion of test plans required for busy release schedule.
Assisted front end engineers with general to advanced troubleshooting and debugging.
Created simple automated tests for products, and provided advice concerning creation of more
extensive automated testing.

Communicated mainly with internal E-mail, IRC, Skype, Jira, Google Documents, and Second
Life.

SOCIAL NETWORKING TECHNOLOGY GROUP - Sausalito, CA

AUTOMATED QA TESTER (contract - completed)

Explored avenues of automated testing for the website project.

Gained experience with Selenium IDE, Selenium Webdriver, Ruby, Watir, Watir-Webdriver, and
Sauce Labs.
Assisted front end engineers with troubleshooting and debugging.
Liaison between head designers and front end engineers.
Communicated across the country to various team members working together as a team via e-mail,
Skype, Go-To Meeting, and Google Documents.

ARMOR GAMES INDEPENDENT GAMES DEVELOPER - Redwood City, CA

5/2012
QA TESTER (contract - completed)

11/2011 2/2012

Performed in-studio QA testing, working directly within the programming development team on
free-to-play social media games accessible through social networking applications such as
Facebook.
Worked alongside game designers, programmers, server engineers, and graphical artists.
Designed, created, and implemented numerous test cases to isolate new and persistent bugs.
Utilized DevTrack and JIRA bug tracking software for documentation and report creation.
Coordinated additional test case implementations with remote QA teams utilizing HipChat and
SharePoints Office Communicator.
Google+ integration / porting was investigated and tested but never implemented.
Conducted web browser compatibility testing (IE 8/9, Firefox, Chrome, Safari, Opera).
Performed soak tests to verify proper functionality at anticipated minimum specifications.
Regression tests to verify new build integrity

PRIVATE PRACTICE CLINIC - Spokane, WA

IT SUPPORT STAFF / SITE MIGRATION (TRANSITION) COORDINATOR

4/2012

Performed all duties related to QA for the game as the sole QA Tester for the project.
Created all test case outlines, plans, and test cases ran to ready game for launch to be hosted by the
mega flash portal Armor Games.
Communicated across the country to various team members working together in a multi-state team
via e-mail, Skype, and Google Documents.
Conducted all tests to determine usability and playability of the game.

ELECTRONIC ARTS - Redwood City, CA

EMBEDDED QA TESTER (contract - completed)

6/2012 7/2012

2/2011 3/2011

Assisted in Management During Relocation of Business To New Office

Setup and Troubleshooting of Phone, Printer, Fax, Communication, and Internet Devices

DIAMOND PARKING - Spokane, WA

10/2009 - 6/2011
EVENT PARKING ATTENDANT & VALET
Customer Service Representative including cash handling, information specialist, and professional
Valet

Performed maintenance and repair on gate machines, and kept updated relevant logs
Assisted to maintain property security, and safety
Professional Representative for Spokanes Top Hotels, Business Buildings, Sporting Events,
Broadway Plays, Trade Expos, and the Nationally Acclaimed Running Event Bloomsday

EMBRY-RIDDLE AERONAUTICAL UNIVERSITY (ERAU) - Prescott, AZ

8/2006 7/2008
FLIGHT INSTRUCTOR
Certified flight instructor
Scheduled and conducted Oral, Simulator, and Aircraft lessons (one-on-one, or with multiple
students)
Developed Lesson Plans used during these lessons (which followed college curricula)
Interpreted weather products and developed flight plans for these lessons
Ensured both company and FAA regulations and policies were complied with during all activities
Prepared students and evaluated students to determine their readiness for Check Flights to attain
pilot licenses
Assisted the Flight Line staff with all areas of operation including: performing maintenance test
flights, proctoring tests, cleaning and fueling aircraft, acting as tour guide for prospective students
and other business professionals, and helping to ensure the safety and security of all activities
ERAU (FLIGHT LINE) - Prescott, AZ
1/2006 8/2006
FLIGHT DISPATCHER
Customer Service Representative and Front Desk Receptionist using multi-line paging system
Maintained and updated flight scheduling and resource management of briefing rooms, simulators,
and aircraft using online software.
Ramp-in/ramp out of aircraft and simulator keys and documents.
Assistant to the Flight Supervisor performing office duties.
Radio monitor, tour guide, and weather advisor.
Facility opener and closer.
HOME OWNER - SPOKANE, WA
Summer 2001
INDEPENDENT CONTRACTOR / LAMINATE FLOORING INSTALLATION (CONTRACT)
Installation of laminate flooring for dining room, living room, and hallways in personal home
under supervision of proprietor.
HOME IMPROVEMENT - SPOKANE, WA
Summer 2000
LAMINATE FLOOR INSTALLER (CONTRACT)
Installation of laminate flooring for dining room, living room, and hallways in personal home
under supervision of proprietor.
EDUCATION
BACHELORS OF SCIENCE IN AERONAUTICAL SCIENCES
Embry Riddle Aeronautical University - Prescott, AZ
TECHNICAL SKILLS

MS Office (Word / Excel / PowerPoint / Access / Outlook / Communicator)

FlashBuilder / Flash 10/Eclipse/Jira/Selenium

Website Development (HTML / Some CSS/Some XML/Some JavaScript/Dreamweaver /

FrontPage)
C++ / ActionScript 3.0
Adobe Acrobat / Macromedia Fireworks
Social Media/Networking (Facebook, LinkedIn, Twitter)
Google Docs
Online Scheduling and Monitoring Software (ETA &ERNIE)
55+ WPM

PERSONAL & PROFESSIONAL DEVELOPMENT

Relay For Life Volunteer

PROFESSIONAL REFERENCES
Noah Gift - Senior Software Professional - Linden Lab
noah.gift@giftcs.com
Michael Krakowski - Associate Producer and QA Specialist - Linden Lab
mlkrak@aol.com
(909) 229-2799
Ethan Levy - Games Producer & Sr. Designer - Independent Games Specialist
ethanlev@gmail.com
(650) 743-7419
Brian Battistini - Sr. QA Lead - Electronic Arts
bbattistini@ea.com
(650) 628-1437
Molly Sullivan - Office Manager - Private Practice Clinic
(509) 414-5050
Alfred Olsen - Supervisor - Diamond Parking
(509) 747-8144
Tom Sullivan - Laminate Floor Installation Supervisor - HomeOwner
(509) 838-2086