Additional Writing Tasks

Additional Writing Tasks

Name:

An e-mail welcoming a new employee

Write an e-mail to an employee welcoming him / her to the company.

Include:
your name and position in the company
a short explanation of the structure of the company
the names of departmental heads
information about the company cafeteria, gym and any other employee facilities
Remember to wish the new employee good luck in his / her job.

To:

From:
Subject:

Useful Language
Welcome to ...
Id like to describe ...
... is the CEO.
The ... department has got ...
The employee facilities include ...
If you have any questions, please contact ...
Wishing you good luck in your new job.
Best wishes

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Additional Writing Tasks

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An e-mail to new customers

Write an e-mail to prospective new customers introducing your company.

Include:
the service/s you offer
examples of prices
your terms of payment
special offers for new customers

To:

From:
Subject:

Useful Language
Our company supplies ...
We specialise in ...
We have been in business since ...
We guarantee ...
We are offering new customers ...
Our payment terms are ...
We deliver within ... days.
We offer cash discounts of ... %.
We have special offers on ...
Sincerely / Yours sincerely / Regards

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Additional Writing Tasks

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An e-mail to confirm shipping arrangements

Write an e-mail to a customer confirming a shipment of goods that you have sent to them.

Include:
a brief description of the cargo
the date it was shipped
the port from where it was shipped
the estimated date of arrival
the port of arrival

To:

From:
Subject:

Useful Language
According to the shipping documents / our agreement, ...
The cargo contained ...
The cargo was shipped on ...
The port of origin was ...
The port of arrival is ...
The estimated date of arrival is ...
If you have any questions regarding this shipment, please
contact ...
Thanking you in advance / Sincerely / Regards

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Additional Writing Tasks

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An e-mail about a scheduled meeting

Write an e-mail informing your team of an upcoming meeting.

Include:
the date, time and place of the meeting
the purpose of the meeting
a short agenda
the date by which team members need to confirm their attendance

To:

From:
Subject:

Useful Language
The ... meeting will take place on ...
The meeting will start promptly at ...
... will be giving a presentation on ...
We will also hear / learn about ...
We will break for lunch / tea at ...
Please confirm your attendance by ...
Looking forward to our meeting.
Yours sincerely

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Additional Writing Tasks

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An e-mail to cancel and reschedule a meeting

Write an e-mail cancelling and rescheduling a meeting.

Include:
the date and time of the original meeting as well as the names of the participants
suggestions for alternative dates and times

To:

From:
Subject:

Useful Language
Unfortunately, we cannot hold the ...
meeting on ... , as originally planned.
Im afraid well have to postpone the
meeting ...
This is due to the fact that ...
We would like to reschedule on ... or ...
If you are unable to attend, please let me
know as soon as possible.
Looking forward to seeing you.

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Additional Writing Tasks

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An e-mail extending an invitation

Write an e-mail inviting employees to an exhibition.

Include:
what the exhibition is about
when and where it will take place
what people can expect to see there
why you think employees will find the exhibition interesting or helpful with their work
a contact name and number for further enquiries

To:

From:
Subject:

Useful Language
Come and participate in ...
You are invited to attend ...
The exhibition will take place from ... to ...
The exhibition will take place at ...
It will feature ...
The exhibition attracts ...
The event will be of interest to ...
The exhibition offers professionals the
opportunity to ...
For more information, contact ...

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Additional Writing Tasks

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An e-mail with suggested itinerary

Write an e-mail with a suggested itinerary for a company employee.

Ask the employee for approval of the suggested itinerary.

Include:
details of outbound journey (date, time, place)
date and time of arrival at destination
details of hotel/s

details of meetings (day, time, place

and people who will be present)
details of return journey

To:

From:
Subject:

Useful Language
Here are the final details of your trip to ...
Your flight leaves on ... at ...
Its time of arrival is ...
An executive suite has been booked for you at ...
While youre there, ... will look after you.
On ... , youre going to have dinner with ...
Your return flight is on ... at ...
Youll land in ... at ...
We have arranged for a taxi to pick you up at ...
I hope everything is to your satisfaction.
If there are any problems, please dont hesitate to contact me.
Bon voyage.
Have a good trip.
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Additional Writing Tasks

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A letter of complaint

Write a letter of complaint about faulty merchandise.

Include:
the reason you are writing the letter
the item you purchased
where and when you bought it

what is wrong with it

the action you expect to be taken / compensation

Useful Language
I am writing with regard to ...
I wish to complain about ...
The invoice number is ...
Unfortunately, we only received ...
The ... was missing / is faulty / arrived late.
You have made a mistake with the ...
You have overcharged me for the ...
Please send us a new order immediately.
This has caused us great inconvenience.
I feel that you should offer us some form of
compensation.
Please look into the matter as soon as possible.
I look forward to hearing from you.
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Additional Writing Tasks

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A short product description

Write a short description of a new product created by your company.

Include:
a statement of what the product is
who will find it useful
what is special about it
where the product is sold

Useful Language
... is one of our new products for ...
Its made of ...
It comes in a variety of colours / styles / sizes ...
It has got ...
Its unique features include ...
You can use it to ...
It is ideal for ...
It comes with a ... guarantee.
It is sold in / at ...

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Additional Writing Tasks

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A marketing report

Write a marketing report using the information in the chart below.

Include:
A summary of increases / decreases in sales
Areas where the product is the most / least successful
Predictions for sales in the coming year

Sunbeam Car Ports

Product

Market

Sales Jan.-June*

Sales July-Dec.*

Forecast for next year*

SCP Basic

Northern Europe

12,500

19,000

40,000

SCP Basic

Asia

18,000

25,000

55,000

SCP Pro

Northern Europe

12,000

8,000

10,000

SCP Pro

Asia

19,500

10,000

13,000
* Number of units

Useful Language
This has been / hasnt been a very successful year for ...
The figures indicate that ...
Sales have increased / decreased to ... in ...
Our largest market ...
Sales in ... rose / dropped significantly.
Next year, we expect / dont expect this trend to continue.
The forecast is that sales will ...
The forecast for next year is / isnt very good / encouraging.
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Additional Writing Tasks

Name:

17

An e-mail requesting information

Send an e-mail to the Human Resources Department, asking whether they are hiring
new employees in your field.

Include:
a description of the type of job you are interested in
a short resume of your qualifications and / or previous work experience
your contact details

To:

From:
Subject:

Useful Language
I am looking for a job / position that involves ...
I am interested in working with ...
My past work experience includes ...
I have a degree / diploma in ...
If you have any openings available, please
contact me at the above e-mail address.

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Additional Writing Tasks

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18

An e-mail of congratulations

Write an e-mail to a work colleague congratulating him / her on a successful marketing campaign.

Include:
the campaign your colleague was responsible for
something about your colleagues work skills and / or personal qualities
wishes for your colleagues continued success

To:

From:
Subject:

Useful Language
I was pleased to hear the campaign was a success.
Congratulations on your marketing campaign!
It comes as no surprise.
Well done on a great job!
I know you worked really hard.
They certainly chose the best person for the job.
I wish you every success in the future.

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Additional Writing Tasks

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19

An e-mail requesting information

Write an e-mail requesting information about a job you saw advertised.

Include:
the job you are referring to
where you saw the job advertised / how you heard about the job
a request for more details

To:

From:
Subject:

Useful Language
I am writing in response to the advert for ... in ...
I saw the position advertised in ...
I am interested in applying for the position ...
I would like some further information.
I would be grateful if you could answer the following questions:
I would appreciate it if you could give me more details regarding ...
Does the work involve ... ?
Are you willing to ... ?
I look forward to hearing from you soon.
Yours sincerely

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