EMPLOYEE ENGAGEMENT

Employee Engagement

The extent that an employee believes

in the mission purpose and values of
an organization and demonstrates
that commitment through their
actions as an employee and their
attitude towards the employer and
customers.
What is Employee Engagement ?
Employee engagement is a step ahead than employee
Satisfaction:

 Belief in the organization

 Desire to work to make things better

 Understanding of business context and the ‘bigger picture’

 What is Employee Engagement ?

 Respectful of, and helpful to,

colleagues
 Willingness to ‘go the extra mile’

 Keeping up to date with

developments in the field
Defining Employee Engagement
• Engagement is the energy, passion, or ‘fire in the
belly’ employees have for their employer
Types Of Employee

• Engaged
• Not Engaged
• Disengaged
Scary Statistics

17%
29%
Engaged
Not Engaged
Disengaged

54%
Components of Employee Engagement
• Cognitive
• Emotional
• Behavioral
Employee Engagement Is Influenced
By
• Employee perceptions of job
importance.

• Employee clarity of job expectations.

• Career advancement/improvement
opportunities.
 Employee Engagement Is Influenced
By
• Regular feedback and dialogue with superiors

• Quality of working relationships with peers,

superiors, and subordinates

• Perceptions of the ethos and values of the

organization
 Engaged Employees

• Strong Relationship - Manager

• Clear Communication
• Clear Path
• Strong Relationship - Coworkers
• Strong Commitment
Types of Engagement Activities
 Communication activities
 Reward schemes
 Activities to build the culture of the organization
 Team building activities
 Leadership development activities
 10 C’s
• Connect
• Career
• Clarity
• Convey
• Congratulate
 10 C’s
• Contribute
• Control
• Collaborate
• Credibility
• Confidence
Conclusion
Employee Engagement is an increasingly important human capital metric because:
•

Business performance
–
Competition for talent
–
Value from human capital investment.
–
You can buy a man’s time, you can buy a man’s
physical presence at a given place; you can even buy a
measured number of skilled muscular motions per
hour or day; but you cannot buy enthusiasm, you
cannot buy initiative; you cannot buy loyalty; you
cannot buy devotion of hearts, minds and souls. You
have to earn these things.

Mr. Clarence Francis

Chairman- General foods
Employee Engagement by Age

20 to 24 years 51%

25 to 34 years 48%

35 to 44 years 51%

45 to 54 years 55%

55 years and over 61%

0% 20% 40% 60%

Common Engagement Drivers Across
Companies
83%

64% 61%
60% 59%
47%
30%

Career Company Senior Work Recognition Business

Resources Pay
Opportunities Practices Leadership Unit
Leadership
Thanks for your support