Professional Documents
Culture Documents
https://devryfinalexams.com/products/gscm326-final-exam-1/
Product Description
1. (TCO 1) Until the start of the 1980s, most companies focused on
maintaining quality levels by utilizing which of the following practices?
(Points : 7)
Process improvement efforts
Design quality reviews
Team-based initiatives
Mass inspection
Question 2.2. (TCO 2) Final intent of inspection should be all of the following
except which one? (Points : 7)
To allow other workers to concentrate on output quantity rather than quality
To gather information on the process
To discover and help resolve production problems
To judge the quality of manufacturing
Question 3.3. (TCO 3) A key requirement of ISO 9000 is its focus on (Points :
7)
the customer.
statistics.
processes.
products.
Question 6.6. (TCO 6) Essentially, strategy deployment links the _____, who
focus on doing the right thing, with the _____, whose focus is on doing things
right. (Points : 7)
management; employees
leaders; supervisors
innovators; coordinators
planners; doers
Question 11.11. (TCO 11) Another name for a cause and effect diagram is a
(Points : 7)
control chart.
C & E diagram.
scatter diagram.
quality chart.
Question 12.12. (TCO 12) A(n) _____ identifies the activities in designing,
producing, and delivering goods. (Points : 7)
cause-and-effect diagram
scatter diagram
value stream map
affinity diagram
stagnant
Question 14.14. (TCO 14) Which of the following practices have not shown to
be important when implementing SCM and TQM? (Points : 7)
Management support and leadership
Technical support
Customer support relationship and satisfaction
Supplier relationship and partnership
15) (TCO 4) Demings profound knowledge consists of four elements. Answer
the following three parts relating to the system element of Demings
profound knowledge. Your discussion should relate to this element of
Demings profound knowledge and not systems in general. Each response
should be at least 50 words.
What is a system and what should be its aim? (12 points)
Why is systems thinking important? (12 points)
How does suboptimization fit into systems thinking? (12 points)
https://devryfinalexams.com/products/gscm-326-final-exam1/