POLICYANDPROCEDUREMANUAL

SOPNO:ACCTGAR0031215
DEPARTMENT: ACCOUNTINGSUBSECTION:ACCOUNTSRECEIVABLE
SUBJECT:
ARAGINGSUMMARYISSUEDATE:DECEMBER1,2015

POLICY:MonthlyreportinghighlightingcollectioneffortsforsignificantdelinquentaccountsinAccounts
ReceivableandGuestLedger.Amountsover60daysshouldnotbemorethan10%oftotalreceivables.Guest
LedgerPMAccountsshouldnothaveabalancemorethan3daysofcheckoutdate.

PROCEDURE:

1. ThepropertyAccountingTeamwillupdatetheARSummaryReport(attached)withcityledger
receivableagingamountsandGuestLedgerunbilledPMAccountsfromthelastdayofthemonth
report.

2. TocompletetheARSummaryreport,pleasefollowthefollowingprocess:

a. EntertotalGuestledgerAmountatcellA6andtotalagedreceivabledollarsbycategoryin
thecellsD6,F6,H6,J6,andL6.
b. Startingatrow10,entercityledgeraccountbalancesbycustomerandrelatedcollection
informationforallaccountsdelinquentmorethan60days,forallaccountsmorethan90
days,andforallaccountsmorethan120days,andguestledgermasteraccountinformation
forallmasteraccounts>$1000anddepartedmorethan7businessdays.
c. Foreachcityorguestledgeraccountlistedperstepc,notedetailedcollectionactivity,the
likelihoodofcollection,lastcustomercontactdate,andnameofemployeemakingcontact.
d. TheGeneralManagerwillreviewandapprovetheAgingStatusReportpriortosubmissionas
signifiedbyenteringtheirnameinthedesignatedcellintheupperrightofthepropertytab.

3. TheARSummaryReportshouldbeemailedtotheVPofOperations,VPofFinance,andDirectorof
AuditandCompliancebythe10thofeachmonth,andshouldincludeacopyofyourAgingSummary
report.