Professional Documents
Culture Documents
Joost Wapenaar
is a technical product consultant at TOPdesk and one
of the first people to initiate the implementation of KCS
at TOPdesk.
to their question.
better way.
our customers.
working method.
in process change.
The future
Support department.
used frequently?
If the item describes the answer for a
The results
KCS items.
question.
colleagues as well.