Introduction to Human Resource

Management

S. Ali Ammar Taqvi

Introduction to HRM
The process of attracting, developing and
maintaining a talented and energetic workforce
to support organisational mission, objectives and
strategies.
A distinctive approach to employment
management which seeks to achieve competitive
advantage through the strategic deployment of a
highly committed and capable workforce, using
an integrated array of cultural, structural and
personnel techniques.
Industrial Organization & Management

Fall 2014

What is HR?
Human Resources is the part of the organization
that deals with people
Managing the human resource
This means acquiring developing and
supporting staff as well as ensuring they fulfill
their role at work

Industrial Organization & Management

Fall 2014

HRM Function

Human
Resource
Managemen
1
t

Safety and
Health

Industrial Organization & Management

Fall 2014

Functional Areas Within HR

EMPLOYMENT / STAFFING
RECRUITMENT
SELECTION
TRAINING AND DEVELOPMENT
APPRAISAL
EDUCATION AND DEVELOPMENT
COMPENSATION
SALARIES, WAGES AND BENEFITS
INCENTIVE PLANS

Industrial Organization & Management

Fall 2014

Functional Areas Within HR

EMPLOYEE RELATIONS
GRIEVANCE RESOLUTION
UNION RELATIONS
HR PLANNING AND RESEARCH
FORECASTING
JOB ANALYSIS
ATTITUDE SURVEYS
VALIDATION STUDIES

Industrial Organization & Management

Fall 2014

Job of HR
So the Human Resource Manager job includes:
Conducting Job analysis (determining the nature of each job)
Planning labour needs and recruiting job candidates
Selecting Job candidates
Orienting and training new employees
Managing wages and salaries (compensating employees)
Providing incentives and benefits
Appraising performance
Communicating ( interviewing, counselling, disciplining)
Training and development
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Industrial Organization & Management

Fall 2014

HRM Includes
Employment Issues
Discrimination
Equal Employment Opportunity
Harassment
Affirmative Action
Diversity Management
Occupational Health and Safety
Industrial Relations

Industrial Organization & Management

Fall 2014

Why is it Important?
Staff are the largest revenue cost of any organization.
Staff are a volatile resource, they can leave you any time.
Staff are a store of corporate knowledge and the means
of service delivery.
Retaining and developing good staff allows you to use
skills and develop as a business.
Individuals should contribute more than they cost.
In the industry customer care critical and delivered by
staff as representatives.

Industrial Organization & Management

Fall 2014