CaliforniaColleges

E-mailedby:ShainaMulky

CareerProfile

Arbitrator,Mediator,andConciliator
WhatTheyDo
JusttheFacts

Facilitatesnegotiationandconflictresolutionthroughdialogue.Resolves
conflictsoutsideofthecourtsystembymutualconsentoftheparties
involved.
ThiscareerispartoftheHumanServicesclusterFamilyandCommunity
Servicespathway.

Apersoninthiscareer:
Usesmediationtechniquestofacilitatecommunicationbetweendisputants,to
furtherparties'understandingofdifferentperspectives,andtoguideparties
towardmutualagreement.
Conferswithdisputantstoclarifyissues,identifyunderlyingconcerns,and
developanunderstandingoftheirrespectiveneedsandinterests.
Preparessettlementagreementsfordisputantstosign.
Setsupappointmentsforpartiestomeetformediation.
Interviewsclaimants,agents,orwitnessestoobtaininformationaboutdisputed
issues.
Appliesrelevantlaws,regulations,policies,orprecedentstoreachconclusions.
Conductsinitialmeetingswithdisputantstooutlinethearbitrationprocess,
settleproceduralmatterssuchasfees,ordeterminedetailssuchaswitness
numbersortimerequirements.
Evaluatesinformationfromdocumentssuchasclaimapplications,birthordeath
certificates,orphysicianoremployerrecords.
Authorizespaymentofvalidclaims.
Conductshearingstoobtaininformationorevidencerelativetodispositionof
claims.

InsiderInfo
Digintothedetailsandcheck
outwhatpeopleinthisjobhave
tosayabouttheirwork.

InsiderInfo

RelatedCareers
AdministrativeLawJudge,
Adjudicator,andHearingOfficer
Judge/Magistrate
Lawyer

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Conciliators
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WorkingConditionsandPhysicalDemands
Peoplewhodothisjobreportthat:
Youwouldsitmostofthetime.There'ssomewalkingandstanding.Youmayhavetoliftandcarrythingslikebooks,papersor
toolsweighing10lbs.orless.
Exposedtohazardoussituationsinvolvingpossibleinjurysuchascuts,bites,stings,andminorburnsmorethanoncea
month
Workinthisoccupationrequiresbeinginsidemostofthetime
Workinthisoccupationinvolvessittingmorethanone-thirdofthetime
Workinginthiscareerinvolves(physicalactivities):
Seeingclearlyupclose
Speakingclearlyenoughtobeabletobeunderstoodbyothers
Identifyingandunderstandingthespeechofanotherperson

WorkHoursandTravel
Regularworkinghoursandlimitedtravel

SpecialtyandSimilarCareers
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agreements.
HostageNegotiator--Negotiateswithapersonoragroup,forthereleaseofoneormorehostages.
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CommunityRelationsInvestigator--

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