Professional Documents
Culture Documents
Barbara S. Metzner
Using data from 1,033 freshmen at a public urban university, this study
examined the effect of the perceived quality of academic advising on student
attrition in a model of the student attrition process. High-quality advising
negatively influenced attrition through effects on GPA, satisfaction in the role
of a student, the value of a college education for future employment, and
intent to leave the university. Low-quality advising was related to greater
attrition than was high-quality advising, but, on the other hand, low-quality
advising was associated with less attrition than no advising at all. The effect
size of the advising variables suggested that a more extensive provision of
high-quality advising might be considered as one strategy in a multifaceted
institutional effort to reduce freshman attrition.