Papa Johns, a successful franchise

By: Cody Fisher

Spring 2016
Zimmerman 3rd Period
English IV

Cody Fisher
Mr. Zimmerman
English IV
03/01/2016
Papa Johns has been operating since 1984 and today has over 4500 units, and is
worldwide, from the United States to China, even though the menu may differ slightly Papa
Johns still holds the top for customer service, It was founded by John Schnatter Papa Johns is a
franchise, which means that they sell their products for a percentage of the price of the finished
product, sold to the customer, usually set based on the net sales, either weekly monthly or
quarterly. There are requirements to owning a franchise as well, providing to the community can
also There is more than just the royalty to pay, the people that work for the business needs to be
paid, which is staffing, day to day operations, and other expenditures, Papa Johns can be seen as
a successful business in todays economy, and became a successful franchise, and is still
growing.
Papa Johns Pizza relatively simple to get into, net worth requirement is reasonable and
the royalty is a standard 5% renewable every 10 year(Papa).Papa Johns have been in business
since 1984 The third largest pizza company in the world, with approximately 3200 units as of
December fourth, 2014 (Papa). With this it shows the size and growth of the company since its
conception in 1984, currently there is over 4700 units, an increase in units since the publication
of the article, and still growing. The franchise fee is low at 25,000 with a 5% ongoing royalty
fee payable monthly. The estimated investment is between $160,000 and $395,000, with average
unit of 1200 to 1400 square feet running about $220,000 (Papa). This is the initial numbers to
opening a Papa Johns, but there are other cost and requirements to opening one, such as

operation costs and staffing. Once this is understood and in balance there is opportunities to get
connected with the community, but with these cost there are some requirements that must be met,
such as a percentage of the net income for the month must be used in advertisements, to gain
more attention to their business, There is also some other requirements that must be meet before
an of the listed above begins.
Minimum net worth for one units is $250,000; 4 to 10 units is $1 million, and 11+ units
requires $2 million (Papa). For one unit the required amount is lower than other franchises, the
required amount of unborrowed assets is $750,000 Liquid assets consisting of cash and or
readily available financing should total at least $250,000 for any number of units (Papa). This is
how one would need to start the process of obtaining a franchise, to have liquid assets, is to have
available money, or the ability to obtain a loan from a bank,
Offers a surplus of support to help franchises, these services include Franchise Business
Directors, Regional Marketing Directors, and Operations Specialists that analyze all facets of
your franchise inside and out. This includes site selection assistance, IT Systems, Risk
(Insurance) services and Quality Management and offers their exclusive PJ Food service as the
franchisees one stop shop for nearly all the ingredients and supplies franchisees ever
need(Papa).With these services, it is easy to get help from Papa Johns to start a franchise and to
provide to the franchisee themselves, their employees, and to their customer, With the exclusive
PJ Food service there is the guarantee quality ingredients, where gives the constituent flavor and
texture to create the product that people love today, The customers are the ones that support the
business, the customers are the ones that buy from the business, it is fitting to give them
Honesty is the Best Policy. Integrity - Be honest and own up to your mistakes.
Communicate what you plan to do to change or prevent the same mistake from happening

again(Lyon). The customer are the ones that fund the business and pay for the expenses, it is
necessary to provide excellent service to maintain a strong connection with the customer, to
continue their patronage. R-E-S-P-E-C-T. Everyone in your company should love your
customers. Without them you have no company. But if you dont have a company philosophy to
respect and appreciate your customers, the opposite tone will infect customer interaction from all
departments (Lyon). There is much the customer can affect the business, by different outlets,
such as social media, where they are able to express their experience to others, which in turn
negatively affect the business. Not everyone bothers to take the time to tell you about his/her
horrible experience. If you are asking your customers if they are satisfied, you are telling them
that their satisfaction matters (Lyon). Satisfaction is one of the top priority that is needed to run
a successful business, for Papa Johns they have the acronym PAPA, People Are Priority Always,
meaning that the customer are the top concern. the company has to have the proper expertise in
key areas to succeed: the proper personnel have to be recruited, integrated into the development
process, and managed so that everyone forms a team focused on the achievement of the
development goals (Elements). As noted before, it is critical to have the personnel to serve the
customer, to bring the customer, to bring the attention to you, this makes a successful business.
To help with, some use a document, used as a guideline to operating a business.
Most business have a document called a business plan, since Papa Johns is a franchise, certain
sections of this business plan is unnecessary, Within a business plan it has seven sections, each
defining each area of operations from a summary to how one will balance the expenses and the
revenue.
Candace Hightower is a franchise owner of Papa Johns and have been operating since August
2015, and located at 61 Weaver Blvd. Weaverville

There is many other franchises in the market, but one is seen as a more successful one
then the others, which is Papa Johns, they strive to be the best, with their quality product and
superior customer service, gives them an edge over their competitors , making them one of the
highest after franchises,