KEY PERFORMANCE INDICATORS

Melissa Sheldon
Siena Heights University Graduate College

WHAT IS A KEY PERFORMANCE

INDICATOR?
Quantifiable Measure
Support Mission, Vision, and/or Goals
Save Money $$

MELISSAS INDIVIDUAL KEY

PERFORMANCE INDICATORS
Project
Management

Partner
Engagement

Consulting
Business
Growth

Continued
Sustainability

PROJECT MANAGEMENT
Project
Deadlines

Specific/Delegated
Tasks

Budget

Money Spent vs.

Money Allocated

Labor

Time Spent vs. Time

Allocated

Project Phases

PROJECT MANAGEMENT
Q1 2016 Reports - Southeast Michigan Region
4/15/2016
Update Labor Shed
Pull Data
Create Templates
Update Occupation Groups
Create Graphics
Write Analysis
Develop Drafts
Edit Drafts
Compile Final PDFs

Submit for Approval

Post on Website
Send to Board Members

4/20/2016

4/25/2016

4/30/2016

5/5/2016

5/10/2016

5/15/2016

5/20/2016

PARTNER ENGAGEMENT
Learning
Network
Meetings

Business
Services
Professionals

Employment
Services
Professionals

Webinars

Quarterly
Reports

Special
Releases

Data Users
Group

PARTNER ENGAGEMENT

10 -

10 -

74-

CONSULTING BUSINESS GROWTH

New Client
Contacts
(potential)

Conference
Presentations

New
Projects/Contracts

Proposals
Submitted

CONTINUED SUSTAINABILITY
Grant
Opportunities

Blog/Social
Media Posts

Relevant
Opportunities
Presented to
the Board

Contracts
Awarded

Crains Detroit

WIN Social
Media
Content

CONSULTING BUSINESS GROWTH

AND CONTINUED SUSTAINABILITY
Grant Opportunities
9
8
7

12 -

6
5
4

3
2
1
0
Grant Opportunities
Presented
Q1 2015

Grant Applications
Submitted
Q2 2015

Q3 2015

Grants Awarded
Q4 2015

2-

FOLLOW UP AND
FOLLOW THROUGH
Evaluate and Update (as needed)
Tie to the mission and vision
Is the evaluation process consistent for all staff?
Must remain flexible rather than static

Are the Indicators TRULY Quantifiable?

Thoughts/Suggestions?
Project Management Software