Luke Jajliardo

Luke.Jajliardo@LFD.com & Lukejaj1@gmail.com

122 Litchfield Ave
Southbridge, MA 01550
508-847-8554 Cell; Ex 1298 Work

Objective
To grow as a professional who uses research and critical thinking skills to contribute to
both business and civil society.
Education
Central Connecticut State University, New Britain, CT
Masters of Arts: Public History, 2011, GPA 3.85
Bachelors of Science: History Education, 2009, GPA 3.50
Professional Experience
Lincoln Financial, Hartford CT
Financial Services Sales Representative (January 2016- present)
Provide product and illustration sales support
Respond to email and phone sales and support questions
Demonstrate Knowledge of Lincolns suite of products
Participate in skill building competitions
Contribute to teem meetings and projects
New Business Associate, (July 2014- January 2016)
Facilitate insurance sales post application submission
Effectively communicate with wire-house and banks such as Wells Fargo
Adhere to state insurance procedures and standards
Maintain and develop relationships with regional sales associates
Manage case load while following up on aging policies
Participate in process improvements and team meetings
Symetra Financial, Waltham MA
New Business Support, (February 2014- July 2014)
Train new staff
Coordinate with expert team as point NBS for survivorship coding
Research policy irregularities
Participate in process improvement meetings
Coordinate with BGA field representatives and underwriting
Maintain state and federal insurance laws are followed during the coding
process
The Center of Hope Foundation, Southbridge MA

Luke Jajliardo
Luke.Jajliardo@LFD.com & Lukejaj1@gmail.com
122 Litchfield Ave
Southbridge, MA 01550
508-847-8554 Cell; Ex 1298 Work

Director of Transportation, (February 2013- October 2013)

Implement Lean Management philosophy with over 90 drivers
Administer new rout contracts and administer state contracts
Manage overtime budget reports
Expand and maintain transportation routs
Develop and implement new department policy
Assistant to the Director of Programs, (January 2013- October 2013)
Implement and manage state grants
Represent agency interests in local and state budgetary meetings
Manage programmatic budget reports
Manage staff allocation reports
Placement Coordinator, (March 2012- February 2013)
Manage enclave manufacturing facilities
Develop and implement goals
Design and conduct new staff training
Write and evaluate Individual Service Pans
Facilitate meetings with goals service team
Manage a client case load and tracking reports
National Euro Reserve, Southbridge MA
Senior International Sales Representative (2005-May 2012)
Manage historic Inn
Sell wine and private events
Augment dinner service
Organize catering events
Develop training curriculum for new staff

Certifications

Luke Jajliardo
Luke.Jajliardo@LFD.com & Lukejaj1@gmail.com
122 Litchfield Ave
Southbridge, MA 01550
508-847-8554 Cell; Ex 1298 Work

Connecticut life and Health license for Fixed and Variable life and
Annuities (2/08/2016 09/19/2017)
Connecticut Educator Certification in History and Social Studies, Grades
7-12 (November 2014 - November 2017)
Six Sigma Yellow belt
Loma ACS
Loma FLMI level 1
Safe Serve Manager (9/28/2012- 09/28/2017)

Volunteerism
American Optical Museum, (September 2013-present)
Build displays and frames for artifacts
Assist Curator with daily activities
Center of Hope Foundation (2012- present)
Chaperone community outings
Assist independent living consumers with daily tasks
Prepare and serve food for special events
Skills

Management
Training development
Customer centric sales
Curriculum design
Research & Critical Thinking
Polite Spanish
Six Sigma
SQL

Published Works
Biographical Article, Jacob Eaton
Published in the Spring of 2011 in Connecticut History.