Professional Documents
Culture Documents
SERVICE DESCRIPTION
Processing/Evaluation/Asses
sment & Issuance of Annual
Vehicle Pass (Stickers)
pursuant to PPA
Administrative Order 042009 dated as amended by
PPA PPA AO No. 02 - 2011,
dated 04 April 2011.
All legitimate Port Users of
the PMO - Negros
Oriental/Siquijor
REQUIREMENTS
SCHEDULE OF AVAILABILITY
OF THE SERVICE
FEES
STEP 1
CLIENT'S
ACTIVITY
SERVICE
PROVIDER'S
ACTIVITY
Proceeds to
PPA PPD Office
and secure
Annual Vehicle
Pass (AVP)
required form
and list of
requirements.
Briefs
applicant how
to fill-up the
required
forms, what
requirements
to attach per
vehicle type
and order of
filing in the
folder.
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S IN
CHARGE
PPD Secretary
3 minutes
FORMS
Required Form;
List of Requirements
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 2
CLIENT'S
ACTIVITY
SERVICE
PROVIDER'S
ACTIVITY
Fill-up (AVP)
required form,
attach
requirements,
file in order in
long folder
with fastener
and submit to
PPD Office
Review/verify
/classify AVP
application
against
requirements
submitted.
Prepares
Computation
Sheet and
recommend
for approval
if order
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
5 minutes
PERSON/S IN
CHARGE
Civil Security
Officer A
FORMS
Required
Form/s;
Computation
Sheet
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 3
CLIENT'S
ACTIVITY
SERVICE
PROVIDER'S
ACTIVITY
Review/appro
ve AVP
application
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
3 minutes
PERSON/S IN
CHARGE
PPD
Manager/Auth
orized
representative
FORMS
Required
Form/s;
Computation
Sheet
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 4
CLIENT'S
ACTIVITY
SERVICE
PROVIDER'S
ACTIVITY
Proceeds to
Cashier for
payment of
corresponding
fess
Cashier
receives
payment,
review
mathematical
computation
and issues
Official
Receipt
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
3 minutes
PERSON/S IN
CHARGE
Collection
Representativ
e
FORMS
Official
Receipt
FEES
Based
on
assessed
amount
OUTPUT
FROM THE
SERVICE
PROVIDER
File
duplicate
O.R.
STEP 5
CLIENT'S
ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
Presents Official
Receipts (OR) of
payment and
copy of
Computation
Sheet to PPD
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
10 minutes
PERSON/S IN
CHARGE
Civil Security
Officer A
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
File
documents
END OF
TRANSACTION
SERVICE DESCRIPTION
REQUIREMENTS
Affidavit of Assumption of
Responsibility and Masterlist of
Employees duly signed by the
Company
Owner/Manager/Authorized
Representative and notarized;
Filled-up Individual Application
Form plus two (2) pieces 1.5" x
1.5" or approx. 4 cms x 4 cms.
SCHEDULE OF AVAILABILITY
OF THE SERVICE
FEES
Php 56.00
STEP 1
CLIENT'S
ACTIVITY
Secure
application
form from
the Port
Police
Division.
SERVICE
PROVIDER'S
ACTIVITY
Provides
the
required
form
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
1 minute or
less
PERSON/S IN
CHARGE
FORMS
PPD
Secretary/
Desk Guard
Application
form
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 2
CLIENT'S ACTIVITY
SERVICE
PROVIDER'S
ACTIVITY
DURATION OF
ACTIVITY
UNDER NORMAL
CIRCUMSTANCES
PERSON/S
IN CHARGE
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 3
CLIENT'S
ACTIVITY
SERVICE
PROVIDER'S
ACTIVITY
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S
IN CHARGE
FORMS
FEES
Secure
computation
sheet from
PPD and pay
the required
amount to the
Cashier at the
Baseport
Terminal
Office.
Record the
OR number
in the
Logbook
and
processes
the ID of the
CHO hiredworker/s.
3 - 5 minutes
PPD
Secretar
y/Desk
Guard
Blank
Annual
Pedestr
ian
ID/Pass
Php
56.00
each
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 4
CLIENT'S
ACTIVITY
SERVICE
PROVIDER'S
ACTIVITY
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S
IN CHARGE
Awaits for
the
approved
Annual
Pedestrian
ID/Pass to be
signed by
the Port
Manager.
Forwards to
the Office of
the Port
Manager the
processed
Annual
Pedestrian
ID/Pass for
signature of
approval.
3 - 5 minutes
PPD
Secretar
y/Desk
Guard
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 5
CLIENT'S ACTIVITY
SERVICE
PROVIDER'S
ACTIVITY
Records in
the logbook
the control
number of
the Annual
Port User's
ID/Pass.
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
2 minutes
or less
PERSON/S IN
CHARGE
PPD
Secretar
y/Desk
Guard
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
END OF
TRANSACTION
SERVICE DESCRIPTION
WHO MUST AVAIL OF
THE SERVICE
REQUIREMENTS
Processing of Permit to
Operate (PTO) for Security
Services
Duly Licensed Private
Security Agency
As prescribed by Business
Development/Marketing
Officer (BDMO)
STEP 1
CLIENT'S ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
Issue
application
Secure Application
form including
Form for PRO Security list of
Services and List of requirements
Requirements at OPM and instructs
Staff Office
applicants on
how to file on
folder
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
2 minutes or
less
PERSON/S IN
CHARGE
BDMO
FORMS
Applic
ation
Form
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 2
CLIENT'S ACTIVITY
Fill-up application
form, attach
requirements and
submit to BDMO and
wait for notification
through telephone
SERVICE PROVIDER'S
ACTIVITY
Receive
application form
and
requirements
folder, reviews
the same and
inform applicant
of notification
through
telephone
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S IN
CHARGE
BDMO
FORMS
Applic
ation
Form
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 3
CLIENT'S ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
After review
forward
application
folder to PPD for
evaluation
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S IN
CHARGE
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 4
CLIENT'S ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
Evaluate
application and
recommend for
approval
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
10 minutes
PERSON/S IN
CHARGE
PPD
Manager
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 5
CLIENT'S ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
Notify applicant
to pay Permit
Fee and to
present
duplicate copy
of O.R. to BDMO
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S IN
CHARGE
BDMO
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 6
CLIENT'S ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S IN
CHARGE
BDMO
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
END OF
TRANSACTION
PROCESSING OF COMPLAINTS
SERVICE DESCRIPTION
Processing of the
complaints/reports of the
Port Users of Incidents
happening inside the port.
SCHEDULE OF AVAILABILITY
Monday to Sunday, 24 hours
OF THE SERVICE
FEES
None
STEP 1
CLIENT'S ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S IN
CHARGE
PPD conducts
Variables
preliminary
Chief
depending on
investigation/qu
Intelligen
nature of
eries and
ce /
complaint
assessment of
Investigat
and the
the incident.
ion
reglamentary
With probable
Section
period
cause, PPD
Duty
required in
proceeds with
Investigat
the filing of
or
investigation
the case
proper.
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 2
CLIENT'S ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
Preparation of
required documents
in filing a case. If the
case falls under the
level that requires
Lupong Tagapayapa's
intervention, the
investigator endorses
it to the Barangay
which has jurisdiction
of the case.
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
The Lupong
Tagapayapa (LT) chair
schedules the case for
hearing giving ample
time for complainant
to cool off. If not
settled amicably in
the 1st hearing the LT
reschedules it for the
2nd time with the aim
to have the parties
involved to settle
amicably. If not
settled the LT issues
certification for the
case to be elevated
to the court.
PERSON/S IN
CHARGE
Investigator
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 3
CLIENT'S ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
Endorse
complaint to
City Prosecutors
Office
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S IN
CHARGE
PPD
Manager
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
STEP 4
CLIENT'S ACTIVITY
SERVICE PROVIDER'S
ACTIVITY
Files formal
complaint to
appropriate
office/court
DURATION OF
ACTIVITY UNDER
NORMAL
CIRCUMSTANCES
PERSON/S IN
CHARGE
Investigator
FORMS
FEES
OUTPUT
FROM THE
SERVICE
PROVIDER
END OF
TRANSACTION