CANADIAN BANKERS ASSOCIATION

Public

Credit Card Fraud and Interac Debit Card Statistics - Canadian Issued Cards
For the Years Ending December 2008 and December 2014
2008

2014

Category: Credit Card - (American Express Canada,

MasterCard Canada, Visa Canada)

2008

2014

No. of
Accounts

No. of
Accounts

2014

FI Average
Loss per
Account

FI Average
Loss per
Account

%chg 1

FI Loss in $CAD

FI Loss in $CAD

%chg

Lost

$16,505,213

$10,796,687

-34.58%

23,022

21,359

-7.22%

$716.93

$505.49

-29.49%

Stolen

$32,293,078

$16,721,787

-48.21%

47,546

29,959

-36.98%

$679.20

$558.16

-17.82%

Non Receipt

$13,239,049

$5,281,885

-60.10%

4,352

2,550

-41.40%

$3,042.06

$2,071.32

-31.91%

Fraudulent Applications

$11,013,923

$19,207,672

74.39%

3,625

9,721

168.16%

$3,038.32

$1,975.89

-34.96%

Counterfeit Domestic

$162,239,525

$51,315,783

-68.37%

130,765

75,979

-41.89%

$1,240.69

$675.39

-45.56%

Counterfeit Cross Border

$33,824,482

$73,843,710

118.31%

27,738

84,333

204.03%

$1,219.42

$875.62

-28.19%

Card Not Present (Fraudulent e-commerce, telephone and mail

purchases)

$128,362,477

$360,314,006

180.70%

210,430

541,818

157.48%

$610

$665

9.01%

$9,662,029

$10,664,621

10.37%

2,844

5,511

97.33%

$3,397.34

$1,935.15

-43.03%

$407,729,739

$548,200,152

34.45%

450,322

771,230

71.26%

$905.42

$710.81

-21.49%

FI Loss in $CAD

FI Loss in $CAD

%chg 1

No. of
Accounts

No. of
Accounts

%chg 1

FI Average
Loss per
Account

FI Average
Loss per
Account

%chg 1

$104,500,000

$16,200,000

-84.49%

148,000

32,465

-78.06%

$706.08

$499

-29.32%

Account takeovers & Other

Total: Credit Card

Category: Interac Debit Card - (Interac Association

only - Does not include other debit card fraud sources)
Total: Counterfeit

Source: American Express Canada, MasterCard Canada, Visa

Canada and Interac Association
(1) Percentage change from 2008, when chip and PIN technology was introduced to the Canadian market, to the current year

%chg

2008