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Hank also had a similar scenario with the client he tried to entertain. He left that
meeting feeling good about his visit with the client. But later found out that the
client talked down about him and was chewed out by his boss.
I believe Hank had these fixations because no one ever took the time to educate
him on social norms. His mother use to shut him up with cookies. This is me was
a clean sign that he had dependency issue towards his mother. The mother did not
discipline her son which can lead him to have unbalance state of mind. After
reading the case study, I believe the mother is part to blame for Hanks fixation
because he was spoiled into a self center person, without him even noticing.
Also his boss utilized his computer skills and made every attempt to keep him away
from clients. This is an example of poor human resources. The company apparently
has no desire to make an attempt to inform Hank of any constructive
criticisms. Hank is not given an opportunity to learn from his mistakes. This case
study shows that the work environment lacked poor human resources skills. In my
opinion, Hanks felt as if he was an ideal employee. He shined through his day
because of his confidence and knowledge with computers. He thought he was able
to distinguish himself from right and wrong. It was not until he had met
psychologist, then he was then able to see things from a new light and realized that
he had some issues to work on.
After reading the case study, I believe the mother and the boss are key factors in
Hanks fixation issues. He was spoiled into a self center person, without him even
noticing. He was praised by his skills but never had the opportunity to reflect on
his people skills.
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Sally had the opportunity to experience the negative projection that lurked within
Hank's personality during their 2 dates. It appeared to me that Hank found
pleasure picking fights with people. This happen twice in the beginning of the case
study. Hank had shared words with both the computer sales person and the
waiter. Both scenarios contributed disturbing impulses that was felt by the people
that encountered Hank. Not only Sally, who was show signs of embarrassment, but
the waiter and the salesman both had felt the defense mechanism of projection on
behalf of Hank personality.
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