Professional Documents
Culture Documents
PREFACE
ACKNOWLEDGEMENT
IF YE GIVE THANKS, I WILL GIVE YOU MORE
(AL-QURAN)
We bow, beg and pray to Almighty Allah, Rehman-o-Rahim, in the name of our beloved
Prophet Muhammad (peace be upon him) for continued showering of His blessing,
guidance, strength, health, and prosperity to us.
During the period of my internship I found the Bank alfalah’s staff very kind and cooperative.
They provide with us their whole attention and share their practical experience with me. Further
they gave me precious time and provided useful information regarding the management of the
report. I would like to thank following staff members:
BANK ALFALAH LIMITED
Name Department
Muhammad Authar Branch manager
Najeeb-ur-rehman Operation manager
Imran ali zaide Deputy operation manager
Fawad Ali Operation officer
Junaeed ali Operation officer
Muzaffar ali Operation officer
Zikrea sahab Operation officer
Miss fakhra General Banking
Muhammad ali General Banking
Sohail ali General Banking
Muhammad zubair Foreign Exchange
Muhammad mohsin Foreign Exchange
Ali hussain Foreign Exchange
Ammar hussain Foreign Exchange
Miss saima Foreign Exchange
Aun sahab Foreign Exchange
Amir mehmood Foreign Exchange
Shahzad barkat Foreign Exchange
Akram bhatti Accounts
Kamran ali Accounts
Zahid ali IT officer
Abid ali operation manager
Asif ali ansari Foreign trade
Rehman ali Foreign trade
Imran ali Foreign trade
Shahzad durani Foreign trade
Haroon sahib Foreign trade
Khalik sahab credit officer
Muhammad aziz credit officer
BANK ALFALAH LIMITED
Miss sadia farooq officer
EXECUTIVE SUMMARY
The aim of an internship was to have the practical knowledge about the organizational
working. The organization assigned to me for an internship was Bank alfalah township
Branch, Lahore. , the Head office of BAL is located in karachi.. Departments working
in this bank are General Banking, Accounts department, Credit & Administration
department. I accepted this task as a challenge and tried my best to explore & cover each
and every aspect of BAL with in my 6 weeks internship.
This internship report covers many important aspects which are basically related with the
operations and financial aspects of the bank.
This is the final report of the internship program. The report is on the Internship program
in Bank Alfalah.
First of all, in the report, the introduction of Bank Alfalah is given. For this purpose a
brief history of the bank is given in the start. Then its business vision and mission
statement are discussed
Financial analysis of the Bank is done in detail and also compared with one of its direct
competitors; NATIONAL BANK OF PAKISTAN. And it is also explained graphically.
After the financial analysis, a brief industry analysis is done. Particularly it is not
analyzed with the bank but generally with the financial industry. SWOT of the Bank is
also done.
BANK ALFALAH LIMITED
Then the whole internship program is discussed in detail. In this section all the
departments in which I have worked during my internship are explained in detail. The
working of the departments is mentioned and also at the end, my analysis of the
environment in that department is also mentioned.
In the end my findings and analysis of the Bank and its environment are given and then
recommendations are given.
HISTORICAL BACKGROUND
BANK OF CREDIT AND COMMERCIAL INTERNATIONAL
(BCCI) 1972
Bank Alfalah’s history is about 23 years old when it was incorporated as Bank of
Credit and Commercial International (BCCI) on 21 September 1972. It was
incorporated in Luxembourg with a paid-up capital of $2.50 million. BCCI operated
successfully in about 69 countries of the world. Due to an international conspiracy BCCI
had to stop its operations. Here ended the first phase of history of Bank Alfalah.
BANK ALFALAH—1997
After privatization of H.C.E.B. in 1997 bank alfalah came into existence on 21st
June 1997. The chairman of bank at that time was Highness Sheikh Nahayan Mabarak
member of Royal Family. HCEB was sold for Rs.1.70 billion. Its management was taken
BANK ALFALAH LIMITED
over by Dubai based consortium. With this started the success story of Bank Alfalah once
again.
PRESENT STATUS
Bank Alfalah Limited was incorporated on June 21, 1997 as a Public Limited
Company under the Companies Ordinance 1984. Its banking operations
commenced from November 1, 1997. The bank is engaged in commercial banking
and related services as defined in the Banking Companies’ Ordinance, 1962.
For the last 8 years it has been successful in providing commercial banking
facilities to its customers and has developed a good reputation among Pakistan banks.
Quality services are provided as its backed by an Abu Dhabi based Group and driven by the strategic goals set out by its board
of management, the Bank has invested in innovative technology to keep pace with growing market and needs of
customers.
Currently Bank Alfalah Limited has 121 branches covering 47 cities spread all over
Pakistan, out of which 106 are conventional branches and 15 are Islamic Banking
years, the bank plans to open a number of new branches to ensure that its customers
get the benefit in the form of extended branch network and comprehensive products
and services.
Strategies and goals of Bank Alfalah Limited have enabled it to continue its upward climb in pursuit of excellence. Strengthened
by the backing of the Abu Dhabi Group and driven by strategic goals set out by its Board and management, Bank Alfalah
Limited increasingly inspires trust and confidence of all its clients and number of clients is increasingly significantly.
Over the years, the management has succeeded in establishing an ideological base
for the employees to build the bank upon customer loyalty, service with dedication and
development of a wide range of products for the customers to choose from.
Foreign Trade is another success of bank and has developed excellent business
and correspondent relations with well renowned banks of the world whose support in
terms of lines of credit has enabled it to handle ever-growing trade volumes and
diversified needs of customers.
Technology has opened new horizons in every field of life. At the same time,
rapid change in customer preferences has resulted in a major shift from manual to
automated services. Information technology today, is all pervading in the corporate
world. Information technology department of bank has successfully developed an
advanced computer program named BANK SMART. Bank Alfalah made heavy
investments towards enhancing its capabilities in the area of automation and information
technology.
Bank has made remarkable achievements within a short period of time despite
being in the nascent stage. The bank is committed to put all its energies, resources and
time to bring higher value and satisfaction of its customer, employees and shareholders
successfully since 1997.
BANK ALFALAH LIMITED
INTRODUCTION OF BRANCH
The Township Branch is strategically located at the AKBAR CHUNK. It is
located adjacent to Township bazar, which forms the junction of Township colony. It has
ample of parking space and due to the attention and interest of the branch manager, Mr.
Athar ali, the exterior of the branch has been delightfully decorated.
The main reason of the bank’s existence is the acceptance of people’s money to
keep safe until they need it back and extending money on interest to those who need it for
investment purposes. The growing needs of people near the branch are the major reason
for its increasing profits.
The branch is going well for credits , operations and foreign trade load is much las
compared to other branches because it’s a new branch and foreign trade business is more
risky and people prefer experienced branches for this.
OBJECTIVES
Bank Alfalah believes in the phrase “customer comes first”. BAL’s objective is to
please their customers by fulfilling the financial needs as best as possible. They
believe in placing the client at the center of business and all of the products and
services.
THE VISION
BANK ALFALAH LIMITED
The Mission
BANK ALFALAH LIMITED
BANK ALFALAH LIMITED
MANAGEMENT STRUCTURE
Bank Alfalah is proud of its Human Resource, as almost all the employees have
been hand picked by the management. However, in this section, I would discuss those
people who are responsible for hiring such a bright staff and establishing such a
magnificent bank. They are the higher management of Bank Alfalah Limited.
BOARD OF DIRECTORS
H.E. Shikh Hamdan Bin Mubarak AlNahayan Chairman
Mr. Abdulla Naseer Hawalileel Al Mansoori Director
Mr. Abdulla Khalil Al Mutawa Director
Mr.Ikram-ul-Majeed Sehgal Director
Mr.Khalid Mana Saeed Al Otaiba Director
Mr. Nadeem Iqbal Sheikh Director
Mr. Sirajuddin Aziz Chief Executive officer
COMPANY SECRETARY
AUDITOR
REGISTERED/HEAD OFFICE
B.A Building
I.I Chundigar road
Karachi.
WEBSITE
WWW.bankalfalah.com
BANK ALFALAH LIMITED
Chairman
Chairman
Board
Boardofof
Directors
Directors
Chief
ChiefExecutive
Executive
Officer
Officer
Executive
Executive
Committee
Committee
Executive
Executive
Incharges
Incharges
Area
AreaManager Area
Manager AreaManager
Manager
North South
North South
BANK ALFALAH LIMITED
HEIRARCHY OF BRANCH
CHIEF MANAGER /
BRANCH MANAGER
Accounts
Department Imports Leasing
Department Department
Cash
Department
Home finance
Exports
Department
Department
Account opening
Department
Car finance
Foreign Exchange Department
Department
Remittances
Department
Credit card
Department
Then I worked in Home finance Department under supervision of Mr. ALI and
Mr. Sohail
My fifth rotation was to Credits, where I learned that how loan is advanced to the
clients and different types of facilities the bank is providing to its customers. I went to car
finance foreign trade deparment.
OPERATIONS DEPARTMENT
In operations department my experiences of different departments are as under.
Manager operations Mr. Najeeb-ur -rehman was supervising this department.
• Rupees
• US$
• P.Stg.
• DM
• J.Yen
PLS/Saving
In this deposit, profit (interest) is paid semi-annually in accordance with the
remaining balances. The minimum account limit is Rs. 50000 and customer is required to
maintain this much amount in his account.
Current
Current account can be opened in any currency. Initial deposit requirement is Rs.
25000 and customer is required to maintain his account with this amount. Deposits and
with drawls can be at any time.
Royal Profit
BANK ALFALAH LIMITED
Initial deposit for this account should be more than Rs.50, 000. Profit will be paid
as per marker rate on monthly basis in accordance with the remaining balance. Deposit
and withdraw of cash can be made anytime.
Term Deposits:
This term deposit varies with duration of times. On this fixed deposits profit will
be paid as per time period and money ranges.
Durations
• 7 days
• 30 days
• 3 months
• 6 months
• 1 year
• 2 year
• 3 year
• 4 year
Call Deposit:
This account has been particularly designed for Tenders. To avoid the cheque
bounce, receipts are issued in which specific amounts are invested and withdrawn.
Sundry Deposits:
This account has been designed for lenders, in which they maintain a specific
amount. The major purpose of this account is to discourage the defaulters.
Bank Al-Falah welcomes the following types of Organizations:
• Limited Co.
• Public
• Private
• Partnership
• Club/Association/Society
• Sole Proprietorship
• Others
BANK ALFALAH LIMITED
• Nature of business
• Capital
• Shares transfer & transmission
• General meetings
• Borrowing power
• Accounts etc
List of directors:
List of directors is required on company’s letterhead page.
Form-29
This certificate is issued by SECP to the Registered Co. in which essential details
of Directors and officers (CEO, Managing Agents, Secretary, Chief Accountant,
Auditors, Legal Advisors etc) are documented.
BANK ALFALAH LIMITED
CLEARING DEPARTMENT
In clearing department I worked for 7 days with Miss.Fakhra and learned about
inward and outward clearing and I also learnt about:
The basic function of the clearing department is to facilitate the customer; it provides
them the services in collection of their cheque in other banks. Clearing actually means
the transfer of funds from one branch of bank to the other branch of the same bank or the
other bank on which the instrument is drawn, without involving cash through State banks
clearing house.
NIFT:
NIFT stands for National Institutional facilitation Technologies. Clearing
House of SBP has shifted a tiresome part of its work to a private institution named NIFT.
NIFT collects cheques, demand drafts, Pat orders, Travelers Cheques, etc. from all the
branches of different banks within city through its carriers and send them to the branches
on which these are drawn for clearing. After the branches approve the instruments drawn
on them, NIFT prepares a sheet for each branch showing the number for instruments and
amount in its favor and drawn on it and sends it to each branch. A similar sheet for each
bank is also sent to clearing house of SBP where accounts of banks are settled in the
same manner.
The instruments are collected from the client. Following things are checked.
• Cheque date (a cheque is valid for six months, for example a cheque is dated
01.01.08 it will be valid till 30.06.08 and it should not be post dated).
• Title
• Amount in figures and words should be same
• There should be no cutting and overwriting on the cheque.
• Deposit should also match with the cheque.
Stamping Procedure:
BANK ALFALAH LIMITED
In stamping procedure, the pay-in-slip counter foil the following three stamps are
used:
• If the cheques is for the same bank, and drawer and the payee both have the
account in the same bank, the simple bank stamp is used, and this stamp indicates
the transfer of cheques from one account to another account. This cheque is
directly moves towards posting in computer terminal where the computer operator
debit one account and credit the account of another party. This stamp is known as
the Transfer stamp.
• If the cheque is received from other bank and drawer’s account is not in the bank
then cheques received stamp is used. This cheque is represented in the
clearinghouse; date is also mentioned on the stamp.
• If the cheques is from out of the city then it is send for the collection.
Stamping On Cheques:
After receiving the cheques and issuance of the counter foil to the client, stamping
process starts on the cheques, the following stamps can be used.
The name and branch name of the bank stamp is used on the front side of the
cheques. This stamp is used on all types of cheques. This stamp is known as crossing
stamp.
The second stamp used is the clearing stamp on the front side of the cheques. It
also indicates the presenting date of the cheques. If the cheques is dishonored and
deposited again for clearing, the clearing stamp is used again with new date of presenting.
So the clearing stamp is necessary wherever the cheques are presented for clearing.
The third necessary stamp that is the endorsement indicates the paying bank to
“payees account credited”. It is the confirmation of outward clearing.
The whole clearing process requires about 2 days, after 2 days the customers’
account is credited and the customer can make the transactions.
REMITTANCES DEPARTMENT
In remittances department I remained for 7days and worked with Mr.Muzaffar
Qureeshi.In remittances I have learned about transfer of money through:
Remittance is transfer of funds from one city to another city or within the city. For
this purpose, most commonly used instruments are
• Demand Draft
• Pay Order
• Telegraphic Transfer
• Online Transaction
DEMAND DRAFT:
Demand draft is made to transfer the funds from one station to other station. This
is not made for the same city and payment duration is 3 to 4 days. Demand draft is made
on the request of purchaser on drawee’s name or he may any bank account holder.
Demand draft is issued by three ways:
• Through cheque
• Through cash
• Through transfer
To settle this transaction, Sundry demand draft issued account is credited and Head
Office account debited on the time of DD issuance and on the time of payment Sundry
demand draft issued account is debited and Head office account is credited.
When demand draft is drawn on Bank Alfalah Sundry demand draft issued account is
debited and Head office account is credited.
Irregular Case:
BANK ALFALAH LIMITED
If demand draft advice reaches to drawee bank late and beneficiary (purchaser
bank) wants to get Demand Draft cashed, in this scenario drawee bank would make the
confirmation with issuing bank and find out all the detail information since bank cannot
refuse to accept the original demand draft if it reaches earlier. Drawee bank will debit
“DD paid without advice account” and “Head office Account” will be credited. If
demand draft with more than 100,000 rupees drawn on any bank, issuing bank will send
“Tested Telex Message” to drawn bank for “ Double Caution” purpose.
Agency Arrangement:
Those cities where Bank Alfalah has no branch, Bank has an agreement with
particular banks where Bank Alfalah will draw demand drafts and telegraphic transfers.
These banks will liable to perform operation on behalf of bank alfalah and will receive
40% commission against this transaction.
Cancellation of DD:
In case, client wants to cancel the draft he has to make an application with his
signature. Banker checks the signature. Amount of draft is returned to client after
deducting cancellation charges. The cancellation charges are Rs 100.
PAY ORDER
Pay Order is also known as Banker’s Cheque. This is the safest way to transfer
funds within a city. A pay order is an instrument in writing issued by bank for a certain
sum of money payable on demand to the order of the payee mention within the city,
where as pay slip is used for bank’s internal use. Pay order can be made for outstation but
it will take more time for example; if pay order is sent from Lahore to Karachi, this will
be sent back to Lahore for collection purpose then it will be lodged in clearing afterwards
this will be sent back to Karachi at required place.
Total time duration of pay order is not more than 2days.when pay orders are
made, control number is assigned to determine how many pay orders are issued to a
particular city in one year.
Pay orders are prepared by two ways:
• Cash
• Cheque
BANK ALFALAH LIMITED
The client makes a request to the banker for issuance of a pay order. The banker
gives him an application form to fill and ask him to deposit the amount for which he
requires the pay order. The client deposits the amount in cash with bank. If he is account
holder of the same bank, he can give cheque upon which amount is transferred from his
account. After the fulfillment of all these requirements banker issue the pay order to the
customer. Bank takes charges for issuance of pay order, which varies from bank to bank.
Bank Alfalah takes 10 rupees irrespective of any location in city.
After issuing Pay order, banker gives credit Sundry creditors account. Posting is
made in the computer terminal. When Pay order is presented on cash counter bank makes
payment against it after checking N.I.C of payee and Sundry creditors account is debited.
If it is crossed, the amount is transferred into the payees account.
Incase of Misplacement:
If beneficiary misplaces his pay order, he will inform to purchaser. Purchaser will
have to submit indemnity bond where he will fill up all the particulars and oblige to give
back pay order to issuing bank when he will find pay order back. Then issuing bank will
issue the purchaser duplicate pay order.
TELEGRAPHIC TRANSFER:
TT is the quickest way to transfer funds from one station to another. This process
takes not more than one or two hours. TT is made on purchaser’s request who in turn gets
“Cost-Memo” in form of receipt in which TT number, charges that bank has deducted,
drawee bank name, issuing bank name, purchaser’s account number and other particulars
are included.
Telegraphic Transfer is bank-to-bank, and branch-to-branch. The bank has
settlement with other banks according to which the banks can make the payments to the
customer’s account mentioned by the other bank in the TELEX. In this case proper
authentication is must for this purpose.
• In First case, he may be account holder of Bank Alfalah but does not want to add
this amount in his account then message would be “Advice & Pay”.
• In Second case, beneficiary is account holder and wants to add TT amount in his
account then message would be “Advice & Credit”.
BANK ALFALAH LIMITED
Customer obtains a requisition slip and fills it properly. After filling the application
from the concerning officer fills the TT form. This Telegram is send to he required bank.
After receiving the telegram bank immediately makes the payment to the customer and
the vouchers sent to the issuing bank by ordinary mail.
Bank debits the account of the customer or receives cash including charges of the
bank.
TT is made through codes. Bank sent telegrams with codes and in banking language
using the words test.
ONLINE TRANSACTION
For branch-to-branch transfer of funds on the same day, previously TT was used.
But now banks have adopted a new system known as Online Transfer.
In online transactions cheques of different branches can be paid. For instance if a
client has taken Online Transaction facility and presents Multan’s cheque to Bank
Alfalah Lahore, he/she can have payment from Lahore. If the cheque has been cleared
from Multan Bank Alfalah, a copy of cheque is made and is faxed to appropriate branch;
the branch then checks the client’s balance, date of cheque and signature of client. If the
cheque is given clearance from the respective branch then payment is made to client, the
branch is then debited and the branch that has made payment is credited
ACCOUNTS DEPARTMENT
I worked for 1 week in accounts department with Mr. Salman Rauf and Mr.
Luqman Hanif and found that in Banks, the accounts department plays a vital role. In
Bank Alfalah the burden of accounts department is largely reduced because of MIS. The
use of IT increases the efficiency and pace of bank’s work.
Following activities are carried out in Accounts Department.
• Budgets
• Income & expenditures
• Reports
• Budget review form
• Reconciliation
• Foreign Exchange; Forward Contracts
BANK ALFALAH LIMITED
• Activity checking
• Funds management
• Depreciation & Maintenance of fixed assets provision
• Minutes of the branch review committee
• Test Keys
BUDGETS:
Annual budgets are prepared three months earlier before the start of New Year.
One-year budget are further splits in semi-annually, and monthly basis. During three
months, budgets are reviewed by head office (Karachi branch).At times changes are
asked to make in accordance with changing rates, excess funds and due to other reasons.
Budgets are revised after amendments.
The revenue target is fixed keeping in view the past performance. The cost of
generating these revenues is also estimated. Then budget of each branch is submitted to
head office for modifications and for approval. After the modification and approval the
budget for a specific branch is being set by the head office. Monthly budget meeting is
held to analyze the monthly performance by all the branch managers with head office.
The actual performance is compared with the estimated and variance is calculated.
Variance can be negative as well as positive. If there is a negative variance, this shows
management’s inefficiency in controlling its expenses or incompetence in achieving the
desired revenue target. Proper Adjustments are made in the next month’s target according
to the previous month’s performance because sometimes the goals that are set by the head
office are unrealistic and unachievable.
• Mark up on advances
• Mark up on h/o balances/ demand a/c
• Mark up on placements
• Mark up on investments
Expenditures:
• Total interest expenditures
• Total administrative expenditures
• Personal cost
• Training & subscription
• Rent, taxes, instrument
Reports:
In Allama Iqbal Town branch, each and every activity with their particular are
reported daily by MIS. Besides daily reports, these are weekly, monthly, semiannual, and
annual reports. These are generated from the main frame and are used or proper analysis.
MIS compiles every activity of each department. Account and Audit departments further
authenticate these activities on daily basis.
Statement of Affairs
It includes information about assets, liabilities and their balance. Daily position of
deposit and advances are also calculated in this report.
Subsidiary Statement:
This is a detailed report that includes all the information regarding the statement
of affairs.
Sub 66 Report:
It contains income, expenditure, general ledger accounts and their balances.
RECONCILIATION
Bank Alfalah prepares its reconciliation statements with
• Head Office
• State Bank of Pakistan
ACTIVITY CHECKING
Activity checking is the process of the entire banking, which is taken place on
daily basis. The report specifies every vouchering, which has taken place. Sorting is made
according to the mainframe-generated report. All the Vouchers are checked that whether
they are properly posted or is there any transaction is left to be posted. This checking
makes the working of the bank more efficient and avoids any loopholes.
FUNDS MANAGEMENT
Every commercial bank is oblige to open an account in SBP and maintain the
amount almost 5% of its total liabilities (deposits) in it.
Bank Al Falah Head office Karachi branch helps Allama Iqbal Town branch to maintain
its funds in SBP.Whenever its funds short fall, it informs head office branch to transfer
the funds to SBP.
Besides all liabilities, bank invests its excess funds in its head office branch that
pays interest on it. Head office branch manages to cover its Allama Iqbal Town branch’s
gap in SBP from its funds invested in it.
If SBP gets excess funds in clearing process, these funds are transferred to
Karachi head office branch.
TEST KEYS
Test is a coding system used to authenticate money transactions between banks.
Whenever money is transferred through TT, the concerned officer requests the
accounting department to apply test to the message. The test is applied to the message;
three copies of this message are prepared. One goes to the test key dept. one to the Telex/
Fax operator and the third one goes to the dept. record. When the TT is received at the
other end, this test is verifies. The transaction will be carried out if and only if the test
matches with their own test.
Banks have arrangement with their banks with which they have quite a large
volume of business and it is beneficial to have a direct arrangement with these banks.
This test arrangement can be with banks within country and outside country. For example
Bank Alfalah has test arrangements with ABN Amro N.Y, American Express N.Y, Citi
Bank N.Y etc. When this arrangement is carried out a test key is provided to the
concerned bank, which contains codes. This test key is different for every bank. This test
key is also different for inward and outward TT.
In local transfer double coding is used and in foreign transfer single coding is
used. Test key tables are to arrive at the code. Separate key table are used for different
banks. Twelve branches of Bank Alfalah have arrangement for local transfer and three
branches are authorized for foreign transfer. Four things should be carefully checked
because code is based on four things:
• Branch Name
• Currency
BANK ALFALAH LIMITED
• Date
• Amount
Test can be applied on nil amounts. The purpose is to just secure the transaction.
Another important significance of test is agency arrangement, which bank built with
other banks. The bank also solves inquiries originated by any bank regarding the delay of
any message. They will check the message and will respond to the query.
CASH DEPARTMENT
I did not worked in cash department but the staff their guided us about the
working their and I understood that the department is responsible for the handling of cash
deposits and encashment of cheques issued by the depositors.
Receipt of Cash:
In receipt section deposits are received in form of cash. The depositor use pay-in-
slip for depositing the amount. There are two different types of slips for both saving and
current account.
The client gives all the detail regarding date, account number, title of account,
amounts in words and figure. The pay-in-slip is stamped, cash is received and counter foil
is given to the depositor. The adjacent credit voucher is used for recording and posting
purposes.
In case the client is depositing money in his/her account through a cheque of
another bank, and then the cheque is lodged in clearing.
1.Receiving of Cheques:
The cash is paid against the cheque of the client. The following things have to be
checked by the cashier before the encashment of the cheque.
2.Verification of Signatures:
After receiving the cheque, the officer verifies signatures of the account holder
and the signature on the cheque. The signatures are feeded in the computer so they are
checked from the computer. The CD personnel scan the Signature Specimen Card and
add the mentioned account number with the SS Card. It is then load in the main Server.
In this way the officers can use the SS Card for the verification of the signatures. If
signature is not same than it is returned back, otherwise forwarded to the computer
terminal.
4.Payment of Cash:
After the cancellation of the cheque the cashier enters the cheque in the “Cash
Paid Register” and pay against the second signature of the receiver on the back of the
cheque.
CREDITS DEPARTMENT
In credits department my experiences of different departments are as under.
Manager credits Mr.Khalik was supervising this department.
BANK ALFALAH LIMITED
In this department I learnt about:
The basic function of a bank is to receive deposits (at low rate of return) and to
lend money (at a high rate of return). So, the lending operations of a bank constitute a
vital part of its business. This department is the source of income and earnings for the
bank.
Bank’s funds comprises mainly of money borrowed from numerous customers on
various accounts such as saving accounts, current accounts, fixed deposits etc. Whereas
the major part of total income of a bank is generated through the utilization of these
funds.
The credit department is further divided into two departments that are as follows:
• Credit Marketing
• Credit Administration
• Funded
• Non-Funded
Funded:
Funded facility is that facility in which the bank funds are physically involved. It
is further divided into following types:
Term Finance:
BANK ALFALAH LIMITED
Term finance is for a fixed period of time, all the amount is transferred to the
borrowers account right in the beginning and interest is charged. The mark-up is received
in the end on semi annually basis. Term finance has to be paid within a limit and once it
is paid the client cannot take it back.
• L/C
• LG
Sight L/C:
If the beneficiary of a credit is to obtain payment immediately on presentation of
stipulated documents, it is a Sight L/C.
Usance L/C:
When a credit stipulates payment to the beneficiary upon the maturity of a bill of
exchange drawn under the terms of the credit, it is an ‘acceptance credit’, ‘term credit’ or
‘usance credit’.
In this form of credit the beneficiary draws a draft for a particular usance (e.g.30,
60, or 90 days etc) payable upon either the correspondent bank or the issuing bank.
Types of L/G:
• Bid Bond
• Performance Bond
• Security Deposit
• Repayment Guarantee
• Mobilization Advance
• Back to Back Guarantee
BANK ALFALAH LIMITED
Securities for Advances
The advancing of credit involves a great risk for the bank. Therefore, to cover
risk, the bank keeps different tangible and non-tangible securities, before sanctioning the
credit facility to a customer. The bankers prefer those securities that carry less risk of
depreciation due to market fluctuations and are easily saleable, even under changing
market conditions.
The securities used in advances are as follows:
• Pledge
• Mortgage
• Hypothecation
• Charge
• Lien on Documents
• Guarantees
Pledge:
Pledge is the actual delivery of the movable and tangible property to the lender, as
a security for a credit. In pledge, the possession of movable assets is with bank but the
ownership remains with the client. Pledge is considered to be the best security for the
bank. The commodities which are being pledged are normally raw material, consumables,
finished goods and in certain cases work in process (WIP).
Margin:
For every credit, the bank needs security with margin or cushion. The margin
requirements are different for every case. IF, there is 25% margin requirement then to
obtain loan of Rs 1 million, the security that is to be pledged should be have worth of Rs.
1.25 million.
The possession of the goods is with the bank, so bank keeps these goods in
godowns under the custody of Mucaddams.
People who look after the pledged goods are called Mucaddams. If rice is to be
pledged with the bank, it doesn’t mean that this cotton will be kept n bank, such type of
goods is kept in the godowns of the company. So to make these goods secure bank
appoints its own men called Mucaddams to take care of the stock and also bank has a
board of its own name on the godown.
Precautions:
Nature of Commodity:
BANK ALFALAH LIMITED
The banker must be aware of the nature of the property i.e. whether the
commodity is a perishable item. Also the commodity being pledged should be easily
saleable, so that in case of default of client, bank can easily sell it in the market.
Client:
In case of pledge, godowns are in the premises of the clients under the custody of
Mucaddams, whose honesty can be brought at any time. Therefore greater risk is imposed
by the client. So the bank must be satisfied with the honesty and credibility of the client.
Market Awareness:
A banker must have market awareness e.g. fluctuation in prices. Such
commodities should not be pledged that might have low demand in market and have
many risks attached to it.
Suitability of Godown:
Suitability of godown depends upon the nature of the commodity. Banker must be
fully satisfied with the appropriation of the Godown.
Proper Valuation:
Whenever goods are pledged, the banker should be aware of the true cost of the
product as the client always overvalues his product. Sales taxes, excise duties are also
paid on the finished goods.
Insurance:
The goods offered for security must be properly insured. Banker must analyze all the
associated risks of the goods. So, to cover these risks banker should decide about the
insurance of the commodity.
Mortgage:
In mortgage, immovable assets are offered as security. Mortgage means, to
surrender the proprietary rights of the property. The transferor of property is called a
mortgagor and the transferee (bank) is called a mortgagee.
Usually two types of Mortgages are being created in the bank for the purpose of
collateral.
• Equitable Mortgage
• Registered Mortgage
Precautions:
1-Nature and value of the property:
The banker satisfy themselves that whether the property is suitable for security purposes
and in case of sale the bank will not suffer any loss. For this purpose, the bankers inspect
the property and properly visit report is prepared. Also the bankers hire the services of
different valuators to assess the right value of the property.
2-Investigation of Title:
The banker must be satisfied that his borrower has a good title to the property.
The bankers, therefore, conduct a proper investigation into the borrower’s title to the
property, through their own legal advisors.
Hypothecation:
When an immovable property is offered for security against credit but both the
ownership and possession is left with the borrower, the goods are said to be
“Hypothecated”. Securities like machinery, stock etc. are offered for hypothecation.
Lending against hypothecation of goods is very risky. The control of bank is weak so
greater risk is involved in hypothecation.
In case of hypothecation the banker reserves the right to inspect the goods
hypothecated to him and can ask for periodic stock reports, where necessary.
The banker, for his protection, may ask the borrower to insure. The banker may
himself do so and recover the expenses from the borrower.
The banker may ask the borrower to maintain a balance of goods sufficient to fulfill the
margin requirements.
For the creation of hypothecation, the bank gets the letter of hypothecation signed
by the client. This deed is got registered in case of both public and private limited
companies, with the Registrar of Companies (SECP).
1-Charge:
Charge means the legal right on the assets of the person (company). In case of
limited companies, banks generally create their charge on the assets of the company, as
security. The charge is registered with the Registrar of the companies (SECP).
Charge is of many types:
• First Charge
• Second Charge
• Pari Passu Charge
a) First Charge:
The bank that has the first charge means that it has the first right on the assets of
the company in case of liquidation. If other banks also have charge against that asset then
they have second charge after the first one.
b) Second Charge:
Second charge means that the bank has the second right on the assets of the
company, and then afterwards third charge, fourth charge and so on have the right.
2-Lien on Documents:
Like charge, bank creates its lien on the documents in its possession, as security.
For example, in case of import transaction under L/C, bank creates lien on import
documents.
3-Guarantees:
Along with other securities, bank may rely on other guarantees like other bank
guarantees, to protect himself against the advances.
Processing of Loan
The banker must be very careful and ensure that his depositor’s money is
advanced to safe hands where risk of loss does not exist. When a customer requests his
banker to facilitate him with different credit facilities, the banker first assesses the
credibility of customer and the market conditions.
The elements of credibility, integrity, repayment, and market conditions help a
banker in arriving at a conclusion regarding the safety of advances.
Credibility:
It is the most important factor in determining the safety of advances, for there is
no substitute for integrity, honesty and trustworthiness. A borrower’s character can
indicate his intention to repay the advance, since his honesty and integrity is of primary
importance. If the past record of the borrower shows that his integrity has been
questionable then the banker usually tries to avoid such a customer.
Repayment:
This is the management ability factor, which tells how successful a business has
been in the past, and what are the future possibilities are. Before advancing loan a banker
must be satisfied with the sources of the repayment of the funds.
Capital:
The bankers also check the capital of the borrower. This can be kept as a security
of a loan. In other words, if the businessman financial Position is sound, only then he can
be lended.
CIB Report:
Bank cannot sanction any loan to a customer, until and unless it gets credit report
form CIB (Credit Information Bureau, SBP). Before making any decision about the
client, bank needs a CIB report. Therefore, first of all the bankers requests CIB to provide
BANK ALFALAH LIMITED
the credit report of the client. This report indicates all the credit facilities outstanding
(availed) by the client.
• Total existing facilities (limit), their outstanding value and the securities that were
provided against these facilities.
• Total proposed limit of credit and the securities provided against it. The credit
officer does the analysis and verification of these securities
.
Business on OTT basis:
Client may conduct a business with bank on OTT (One Time Transaction) basis.
When a client wants his banker to facilitate him with a certain credit only for a single
transaction, then he would ask for OTT limit of credit facility. For example, in case of
OTT limit for SLC, credit facility expires with the completion of L/C cycle.
Financial Analysis:
BANK ALFALAH LIMITED
Financial Analysis of the business of the customer constitutes the most important
part of a proposal. Banker makes an analysis on liquidity, leverage and profitability of his
business.
Finally along with other information banker must himself gives his comments and
recommendations for the proposal.
HOME FINANCE
• Home finance is term loan facility repayable in monthly installments and secured
by equitable or registered mortgage over real estate property
• Purpose of facility is to finance purchase, construction, improvements, extension
and restoration of private residential or commercial real estate property
• It shall be extended for all types of real estate properties i.e. houses, apartments,
bunglows, town houses, office premises etc
• Target customs are individuals (self employees, businessmen, salaried) including
permanent staff of BAL
• Car Finance
• Auto Lease
•
The procedure for loan disbursement for leasing, home finance and car finance is
same as discussed above.
EXPORT DEPARTMENT
Here I learnt about:
This dept provides two types of services. One is that it according to SBP, registers
contracts between Pakistani Exporter and foreign importer. Foreign bank issues LC
(Letter of Credit) in the name of importer to the bank of advising bank on the basis of
Performa invoice or quotation submitted by importer. This Department scrutinizes and
advises the LC to its client, “the Exporter”. Exporter files an application for export
purpose, bank issues an E-FORM to exporter in which complete detail of goods
description, quantity, terms of sale, and destination name and address of both parties are
documented. This LC obliges the advising bank to send the documents as per
requirements. LC is basically the undertaking of the bank on behalf of exporter to
reimburse the draft to the beneficiary. In this case, banks liability gets high. Advising
bank send documents to the importers bank which in turn are given to importers bank
who can receive their shipment on getting documents from the bank after paying at sight.
When importer pays to bank, it withholds service charges and then transfer funds through
Reimbursement banks i.e. ABN Amro, Citi Bank to advising bank who further pays to
exporter after charging their service dues.
Bill of Lading:
BANK ALFALAH LIMITED
This is issued by shipping lines, demonstrates the evidence of promised goods
have been shipped with stated number of quantity. Importer is obliged to receive his
shipment on the presentation of this bill of lading to their home shipping lines.
Bill of Exchange:
This bill is passed on the agreement between both parties on due payment dates,
shipment dates or any negotiation case (if any).
Packing List:
In packing list, exporter enlists the product description, total no of carton and total
gross Weight etc.
Commercial Invoice:
This invoice is issued by the co. in which it notifies the applicant of importer
about the rate per unit and total cost of goods exported.
Covering Schedule:
This covering schedule is dispatch on the above of all documents to be sent to
foreign bank. This contains all the accumulated information, negotiated against the letter
of credit.
Insurance certificate:
Importers prefer insurance certificate of commodities to avoid any sort of risk. In
the export of food commodities, the following documents are required:
• Certificate of Origin
• Fumigation certificate
• Philtosanitory/ health certificate.
E-Form:
E stands for exports. E-Form is a basic requirement to be fulfilled by an exporter.
E-Form is a very sensitive document. Bank does not give this form to any person before
filling of basic from which contains the information about his business, nature of
business, his name address, and some documents have to be attached with the form to get
E-form. These documents include:
IMPORT DEPARTMENT
In import department I learnt about:
Letter of Credit
The letter of credit is today the foremost way of financing international trade. In
simple words, a letter of Credit (L/C) can be defined as:
“A bank’s written undertaking given to the exporter for payment of a certain sum of
money on behalf of the importer provided the exporter tenders to the bank or its
overseas agents, the specified documents within a specified period in accordance with
the terms of the undertaking”.
Advantages of L/C:
Following are some of the main advantages of a letter of credit:
• Since a letter of credit is opened only fro the importers with established credit
standing, the exporter is sure of receiving the price of his commodity.
• An exporter may obtain necessary finance immediately on shipment under a letter
of credit (through negotiation or OD buying).
• A letter of credit may help the importer to meet its financial difficulties. He may
obtain some finances against the L/C (Like FIM, FATR etc).
• Similarly, an L/C enables the exporter to obtain finances from his bank, for the
operations of production even before shipment (Pre-Shipment finance).
Reimbursing Bank:
Monetary transactions between both parties are taken place by reimbursement
bank. These banks are Citi Bank and ABN AMRO. Foreign bank transfers advising
bank’s funds through these banks. Three types of accounts are utilized in these
transactions:
Advising Bank:
The bank that advises the L/C means who physically delivers the L/C to the
exporter on behalf of the issuing bank. It is a correspondent bank of the issuing bank
situated in the beneficiary’s country or it can also be a branch of issuing bank.
Negotiating Bank:
Negotiation is actually an exchange of value of draft. In this case, exporter
negotiates with bank to extend the due date because of unavailability of funds when
importer is obliged to pay the exporter. Bank pays to advising bank on behalf of importer
and agrees to charge the markup on funds when importer will pay. Bank pledge some
property worth of advances.
BANK ALFALAH LIMITED
Intermediary Bank:
Intermediary bank is that where the negotiating bank has its Nostro Account and
who obtains reimbursement against L/C from reimbursing bank and gives credit to the
negotiating bank. For dollar payments, intermediary bank would have to be situated in
USA. Similarly, for transactions in GBP, both the Reimbursement and Intermediary
banks would be in UK.
• Description of the goods, detail of quantity, unit price, total price and currency of
detail.
BANK ALFALAH LIMITED
• Instructions about the advice of credit, whether it should be sent by airmail, by
courier or telecommunicated.
• Form of credit: Whether revocable or irrevocable, confirmed or unconfirmed. Due
to permission of irrevocable credit only, it is prescribed on from.
• The name and address of the beneficiary.
• Type of Credit: Whether sight, usance etc.
• Validity period of credit and last dates for shipment and negotiation.
• Port of shipment and port of destination and whether trans-shipment and/or part-
shipment are allowed.
• Types and number of sets of documents required to be submitted by the exporter.
• The application form is a formal contract between the issuing bank and the
applicant; therefore, it is signed by the customer, who by doing so undertakes to
abide by the terms and conditions of L/C, mentioned in the application form.
Insurance Certificate:
A certificate of insurance of the goods to be imported is also required by the bank
in order to minimize the risk that it undertakes.
I” Form:
The “I” form is an important document containing the information about the
importer, exporter, the goods to be imported, the mode of shipment and etc. Its copies are
sent to the State Bank of Pakistan so that a record can be kept.
Bill of Lading:
This is issued by exporter’s shipping lines, demonstrates the evidence of promised
goods have been shipped with stated number of quantity. Importer is obliged to receive
his shipment on the presentation of this bill of lading to their home shipping lines.
Bill of Exchange:
BANK ALFALAH LIMITED
This bill is passed on the agreement between both parties on due payment dates,
shipment dates or any negotiation case (if any).
Packing List:
In packing list, exporter enlists the product description, total no of carton and total
gross Weight etc.
Commercial Invoice:
This invoice is issued by the co. in which it notifies the applicant of importer
about the rate per unit and total cost of goods exported.
Covering Schedule:
Along with the above stated documents, the negotiating bank sends it’s covering
Schedule on which the instructions regarding the whole transaction are prescribed. It also
mentions the number of each document sent by the exporter. The number of each
document depends upon the instructions of importer mentioned on L/C.
This covering schedule is dispatch on the above of all documents to be sent to foreign
bank. This contains all the accumulated information, negotiated against the letter of
credit.
Indent:
When the importer and exporter don’t have direct relations and are connected to
each other through an intermediary, called Indenter, then he issues an indent form
containing all terms and conditions.
Mode of Payment
1. Sight L/C:
If the beneficiary of a credit is to obtain payment immediately on presentation of
stipulated documents, it is a Sight L/C.
Example: An L/C opened by BAL for I (importer) in favor of E (exporter),
requires I to pay for the goods, as soon as he sight the title documents or takes possession
of them. That is when the exporter’s documents reach BAL’s desk, BAL after checking
for discrepancies presents the documents to I. After satisfactory perusal from I’s part,
BAL gets I to sign the bill of Exchange, I is then asked to make payments for the goods
than BAL lets him to take possession of the documents.
BANK ALFALAH LIMITED
2. Usance L/C:
When a credit stipulates payment to the beneficiary upon the maturity of a bill of
exchange drawn under the terms of the credit, it is an ‘acceptance credit’, ‘term credit’ or
‘usance credit’.
In this form of credit the beneficiary draws a draft for a particular usance (e.g.30,
60, or 90 days etc,), payable upon either the correspondent bank or the issuing bank.
Example: If L/C says “payment to be made 90 days from bill of lading date” or
any similar statement, this implies a usance period. After 90 days from bill of lading date,
Citi Bank NY (exporter’s bank) will debit BAL Nostro account and remit payment to E.
Meanwhile, in Lahore on arrival of documents, BAL will get I to sign the bill of
exchange, drawn on BAL, calling for payment on the due date.
Documents are then released to I so he can get the possession of goods. After 90
days, if I refuse to pay, BAL is responsible for it.
Retirement of Documents:
The whole transaction of foreign trade in which an L/C is involved, completes
with the retirement of documents.
The documents that are first lodged in PAD are retired when the importer pays the
total amount (payable). This amount includes the PAD plus the mark-up charged on PAD
and other charges (mentioned on cost memo). Upon receipt of payment, when the
documents are retired, they are given to the importer and he gets the consignment cleared
from custom authorities (by submitting the Bill of Entry).
Shipping Guarantee
Sometime, it so happens that the consignment reaches the port in the importer’s
country but the bank has not received the documents.
Since, the importer needs original bill of lading and commercial invoice to get his
consignment cleared, through the bill of entry. Whereas these documents has not reached
the bank and without these, the importer cannot claim possession of the consignment. So
the bank, in such case, issues a shipping guarantee. Bank does so against a certain
margin, which should be 110%.
FINANCIAL STATEMENT
ANALYSIS
Financial Statements
Trend/horizontal analysis
Vertical analysis
Financial Ratio analysis
BANK ALFALAH LIMITED
Liabilities
129,714,89
Deposits and other accounts 1 76,698,322
Borrowing from other banks, agents etc. 12,723,830 13,127,754
Bills Payable 2,233,671 1,208,671
Other Liabilities 2,725,344 2,186,754
Deferred Liability - Staff retirement gratuity 275,834 323,010
Subordinate Loans 1,899,480 649,740
149,573,05
0 94,194,251
Net Assets 5,261,484 4,758,248
Represented By
Share Capital 2,500,000 2,000,000
Reserve funds and other reserves 1,008,772 790,374
Unappropriated profit 860,300 963,042
4,369,072 3,753,416
Surplus on revaluation of fixed assets 892,412 1,004,832
5,261,484 4,758,248
BANK ALFALAH LIMITED
Liabilities
222,345,06
Deposits and other accounts 7 129,714,891
Borrowing from other banks, agents etc. 5,844,389 12,723,830
Bills Payable 3,733,124 2,233,671
Other Liabilities 5,219,666 2,725,344
Deferred Liability - Staff retirement gratuity 275,834 323,010
Subordinate Loans 1,899,480 649,740
240,849,66
7 149,573,050
Net Assets 7,464,126 5,261,484
Represented By
Share Capital 3,000,000 2,500,000
Reserve funds and other reserves 2,351,218 1,008,772
Unappropriated profit 1,386,845 860,300
6,738,063 4,369,072
Surplus on revaluation of fixed assets 726,063 892,412
7,464,126 5,261,484
BANK ALFALAH LIMITED
BANK ALFALAH LIMITED
Trend/Horizontal Analysis
Bank Alfalah Limited
Trend Analysis
Balance Sheet
2005-2004
% Change
Particulars 2005 2004
Assets
Liabilities
Represented By
Share Capital 0.00 0
Reserve funds and other reserves 4.56 12.272
Unappropriated profit -86.44 140.6
Shareholder's Equity 0.60 4.2529
Surplus/(deficit) on revaluation of investments - -
-0.91 4.2529
Surplus on revaluation of fixed assets 0.00 -
-0.47 101.01
BANK ALFALAH LIMITED
Comments:
The trend analysis is also called the horizontal analysis. The trend analysis of an
organization gives a picture of all the financial strengths and weaknesses of the business.
Assets:
The level of cash with the bank rose sharply in the year 2004also increases in the year
2005.In 2004the level of cash in hand in local currency increased and took he level of
cash up with them.
The balances with other banks also rose tremendously in the year 2004. Mainly there was
a major increase in the deposit accounts outside Pakistan which rose the percentage.
Call money is a highly volatile account and its increase or decrease does not signify
much. According to the Balance sheet, in the year 2004it fell by 59% but then in 2005 it
rises by 790%.
The bank’s investment does not show any significant change in the year 2005 but in 2004
it rises by 47%, which was mainly because of the investment in FIB, T-Bills and prize
bonds.
The Advances of the bank increases consistently. This is a very good sign for the bank
and it also shows that the business of the bank is growing. The increase in the level of
advances has also led to an increase in the mark up income received.
Operating fixed assets of the bank rises immensely in the year 2004, which shows that the
bank is in its growing stages. It also shows a meager increase in the year 2005.
The total assets of the bank increased by 46% in 2004 and 31% in the year 2005
signifying an increase in the business of the bank.
BANK ALFALAH LIMITED
Liabilities:
The deposits of the bank are increasing steadily and consistently in the previous years.
Increasing trend in the deposits is a very encouraging trend for the bank.
Borrowings from other banks have been on the rise too. There was 120% increase in
2004 . This shows that the bank is a regular borrower from the inter bank money market.
Rather than going for deposits, it finds it easier to borrow from the money market. This is
having an adverse effect on the bank’s cost of capital.
The total liabilities of the bank rise in the recent years but the increase matches the
increase in the assets so it is not alarming for the bank.
Equity:
The total equity includes the reserves, as well as the assigned capital and the unremitted
profit. The total amount is increasing through 2003. But the difference is not much.
BANK ALFALAH LIMITED
% Change
Particulars 2005 2004
Mark up/interest & discount/return earned 18.51 17.26
less: Cost/return on deposits, borrowings 16.94 12.24
23.88 38.38
Fees, commissions and brokerage 78.90 47.18
Profit from investment securities 42.23 312.32
Dividend Income - -
Other Operating Profit 21.63 -6.16
45.83 13.10
30.49 29.65
Operating Expenses
Administrative expenses 25.01 19.30
-
Provision against non-performing advances -23.61 243.61
Bad debts written off directly - -
Provision for other Losses - -
52.60 -38.30
13.69 695.28
Comments:
Increase in Total revenue:
The figure of Total Revenue includes the markup earned, the fees, commissions and
brokerage earned, profit from investment securities, Dividend income, and other
operating income. The other operating income has been include in total revenue as it also
includes the income of the bank from dealing in foreign currencies and some of the
charges the bank receives.
The total revenue has been increasing. This is a positive sign for the bank which shows
that the bank is growing every year and also enjoying high profit every year.
Administrative Expenses:
The administrative expenses have been on the rise consistently. This is not a bad sign and
shows the expansion of the bank’s business but only if the deposits have also been
increasing along with the expenses.
The total deposits increased in the year 2004 and 2005 followed by the increase in the
Administrative expenses and there is no significant change in both of them.
BANK ALFALAH LIMITED
Vertical Analysis
Bank Alfalah Limited
Balance Sheet
Vertical Analysis
2005-2004
% change
Particulars 2005 2004
Assets
Liabilities
Represented By
Share Capital 1.2 1.6
Reserve funds and other reserves 0.94 0.65
Unappropriated profit 0.55 0.55
2.71 2.82
Surplus on revaluation of fixed assets 0.29 0.57
3 33.98
BANK ALFALAH LIMITED
Comments:
The vertical analysis is calculated by dividing each item with the total assets of the
particular year
Assets:
The level of cash with the bank rose sharply in the year 2004also increases in the year
2005.In 2004the level of cash in hand in local currency increased and took he level of
cash up with them.
The balances with other banks also rose tremendously in the year 2004.
The bank’s investment does not show any significant change in the year 2005 but in 2004
it rises by 23% which was mainly because of the investment in FIB, T-Bills and prize
bonds.
Operating fixed assets of the bank rises immensely in the year 2004, which shows that the
bank is in its growing stages. But It shows a meager decrease in 2005
BANK ALFALAH LIMITED
Liabilities:
The deposits of the bank are increasing steadily and consistently in the previous years.
Increasing trend in the deposits is a very encouraging trend for the bank.
Borrowings from other banks have been on the decrease which is good sign that bank is
able to fund its activities itself and doesn’t need any financial need from other banks or
institutions.
The total liabilities of the bank rise in the recent years but the increase matches the
increase in the assets so it is not alarming for the bank.
Equity:
The total equity includes the reserves, as well as the assigned capital and the unremitted
profit. The total amount is increasing through 2003. But the difference is not much.
BANK ALFALAH LIMITED
The figure of Total Revenue includes the markup earned, the fees, commissions and
brokerage earned, profit from investment securities, Dividend income, and other
operating income. The other operating income has been include in total revenue as it also
includes the income of the bank from dealing in foreign currencies and some of the
charges the bank receives.
The total revenue has been increasing. This is a positive sign for the bank which shows
that the bank is growing every year and also enjoying high profit every year.
Administrative Expenses:
The administrative expenses have been on the rise consistently. This is not a bad sign and
shows the expansion of the bank’s business but only if the deposits have also been
increasing along with the expenses.
The total deposits increased in the year 2004 and 2005 followed by the increase in the
Administrative expenses and there is no significant change in both of them.
BANK ALFALAH LIMITED
The net profit margin is a profitability ratio which shows the combined effects of
liquidity, asset management, and debt on operating results. For the year 2005, the net
profit margin of the bank shows an increasing effect which is encouraging for the bank
Years
2004
2005 2003
RETURN ON EQUITY
BANK ALFALAH LIMITED
= 24 %
= 17.66 %
= 17 %
The return on equity shows the return the owners of the business enjoy after paying all
the financial expenses and other liabilities of the business. The return on equity keeps on
increasing for the past three consecutive years which is a very healthy trend for the bank.
Return on Equity
30
2005
20 2004 2003
%
10
Years
RETURN ON INVESTMENT
BANK ALFALAH LIMITED
= 7.25 %
= 8.08 %
= 10.19 %
The return on investment shows the average return earned by all the investors and
stakeholders of the business. The net profit is available to the share holders whereas
markup is paid to the creditors. The bank has been giving quite steady ROI since 2003
and it has remained between 10.19% to 7.25%. The decrease in the cost/return paid on
deposits or increase in total liabilities result in decrease in ROI.
Return on Investment
15
2003
2004
% 10 2005
5
0
Years
= 2.46 %
= 2.54 %
= 2.84 %
This ratio is very helpful in determining the relationship between the deposits and the
cost associated with maintaining them. The benchmark figure is 2%-3%. This ratio shows
the shrewdness of the management of Bank Alfalah. It is below 3% and also showing
decreasing trend in the past years.
2.9 2003
2.8
2.7
% 2.6 2004
2005
2.5
2.4
2.3
2.2
Years
= 8.87 %
= 10 %
= 12.48 %
This ratio shows the cost that the bank has had to incur on the financing it has received
from various sources. These sources can be the money deposited by the depositors or the
funds that the bank borrows from other banks and agents etc. The bank pays markup to
these banks and agents and bears admn. Expenses to maintain deposits. Ideally, the cost
of funds should be less than the ROI but in this case ROI is lower than costs of funds.
Cost of Fun
14
12
Debt to Equity Ratio
10 2005
BANK ALFALAH LIMITED
= Total deposit
Equity
2005 = 20481568
899469
= 22.8 times
2004 = 15820473
886399
= 17.85 times
2003 = 11878221
855094
= 13.9 times
This is also a very critical ratio and shows the long-term solvency position of an
organization. The bench marked level is 10 times. The bank should increase its equity
level i.e. reserves plus assigned capital. Bank Alfalah has a very high debt equity ratio
which shows that outsider’s money is being used to run the business. And the D.E ratio of
Bank Alfalah is kept on increasing
25 2005
20 2004
2003
% 15
10
5
0
Years
SEGMENT ANALYSIS
BANK ALFALAH LIMITED
The segment analysis shows the breakup of advances and deposits according to the sector
of the economy. The sectors have been divided into two broad categories, i.e. public
sector and private sector.
It is evident from the table that most of the bank’s dealings are with the private sector.
94.48% of advances are towards this sector. The public sector has only 5.52% of the total
advances. Similarly, 85.25% of the deposits are by the private sector and the public sector
is only a minor depositor with nearly 15%.
ADVANCES
6%
94%
PUBLIC PRIVATE
• SWOT Analysis
Strengths
Weakness
Opportunity
Threat
BANK ALFALAH LIMITED
SWOT
Strengths:
Bank is in its growing stages so there is good financial position.
Professional and Committed workforce
Low cost than other major banks
Wide National Branch Network
Weaknesses:
Less Advertisement
Slow in introducing new products
Opportunities:
Bank Alfalah can fully avail the facilities of E-banking.
Extension of International network of the branches
Introduction of innovative products
Growing market
Credit Card Facility
Threats:
Uncertain economic conditions
Action taken by competitors
Political instability
BANK ALFALAH LIMITED
PEST
Political Environment:
Government encourage a sound financial industry
Inconsistent Government Policies because of instability in the country
Economic Environment:
As far as the economic conditions goes than we all know that the economic conditions
look like that they are getting favorable in Pakistan.
Pakistan is the country that is benefiting best from the Afghanistan Crisis, as it is
having Aids that is favorable for the economic conditions as well as the industries.
As far as the rate of profit is concerned it is declining than it was in the past so
people are reluctant to deposit their money in banks.
Social Environment:
The social environment in this regard is always favorable because the businesses
in which the banks are involved do not have any side effects on the society.
Majority of the people in Pakistan have faith in the banks and feel that there
money is safe in the banks.
Technological Environment:
The overall technological environment for this industry is favorable.
Technological advancements constantly bring new machines, which have the
ability to produce more. It makes the process of the faster than before.
The technological change in the computer industry is favorable for us. The reason
for that is that because of rapid growth in the computer industry which will
encourage online banking.
BANK ALFALAH LIMITED
Competitors
Despite notable economic uncertainties, the financial strength of Bank Alfalah Limited
has greatly enhanced during the previous years. The successful expansion program
proved their capability and commitment in comparison with the competition in the
financial sector. The Banking structure in Pakistan comprises of:
Central Bank
Commercial Banks
Investment Banks
Development finance Institutions (DFIs)
Specialized Banks
Foreign Banks
Bank Alfalah is a private commercial bank so the major competitors of Bank Alfalah are
the following:
Askari Commercial Bank Ltd
Union Bank Ltd
Soneri Bank Ltd
Prime Commercial bank
The bank of Punjab
Bolan Bank Ltd
Bank Al-Habib Ltd
ABL
Faysal Bank Ltd
Platinum Bank Ltd
BANK ALFALAH LIMITED
Based on the SWOT analysis of the National Bank of Pakistan, it is observed that the
Bank like the other public sector Industries has not been showing up to mark
performance. There is a long list of weaknesses that is given on the previous page. Most
of them are going along since long time and that all efforts made to remove them have
not succeeded. On the basis of SWOT analysis of the Bank the following suggestions and
recommendations are given.
NBP should be in pace with on going changing in banking industry, like other
bank. Now this bank combining all it power and trying to approach other banks.
Latest reorganizing efforts are necessary to make it cost effective also making its
facility accordingly to modern banking. These must continue.
Bank management has to put its all effort to change the prevailing culture of the
bank and to put the foundation stone of business oriented culture. In which
employees give important to the bank and its customer.
Bank should try to get rid of the political influence to be able to compete in the
industry with prudent and strong policies.
The undue reliance on the public sector be minimized and ventures of private
sectors should be taken as well
Redefining of rules, regulations and policies should be made implemented at all
cost.
Efforts of great importance to be made for the over the counter services of general
banking making it more simple and faster to get a better response of the
BANK ALFALAH LIMITED
customers. The behavior of the employees, especially on the counter has to be
strictly monitored and checked.
The still existed bureaucratic approval system has to be demolished.
All advances should be made by getting the maximum security and should focus
on productive work.
Better and comprehensive long-term and short-term planning should be made to
forecast the future needs.
There is a possibility of establishing a task force to ascertain the effectiveness of
the policies being implemented.
The Bank should develop a comprehensive recruitment policy to make only the
competent ones to be on the job.
There is a still a vast pool of incompetent employees that has to right sized.
There is lack of promotional element in the planning and budgetary decisions of
the Bank that has to think seriously.
All branches of the Bank should be computerized for increasing the effectiveness
and efficiency of its employees.
Efforts should be continued to keep the powers of employees union to the
minimum, like the current situation.
Promotions must not be delayed and should be made on time to further increase
the commitment and efficiency of the employees.
These and many others can make a good set of recommendations, which have to be made
possible to escape from the threats and weaknesses and the risks in environment that
surrounds the Bank. The management do considers the policy matter that are not helping
the Bank, but are still in practice due the absence of prudentially regulated system to
protect them and the Bank, Efforts have been made with serious concern to give NBP a
status that It has to maintain by having practices of:
REFERENCES
I have concerned the following resources for the making of my internship report. These
resources include the different employees of NBP, different relevant internet websites
WEB REFERENCES:
1. www.Nbp.com.pk
2. www.bankshistory.com
3. www.google.com
4. www.yahoosearch.com
5. www.hotmailsearch.com
6. www.gmailsearch.com
7. www.ask.com
8. www.allrefers.com
9. www.reports.com
BANK ALFALAH LIMITED
Recommendations
After doing internship of six weeks in Bank Alfalah Limited, I have analyzed some
problem in the Bank. Following are my recommendations:
Web Site:
Bank Alfalah limited has the web site, which has not been updated. The web site is very
less informative and it won’t leave a good impression on the visitor. So I suggest that it
should be updated to meet the requirements of the visitors.
Marketing:
Bank Alfalah is not very prompt in its marketing like its competitors. Most of the people
in Pakistan know nothing about the bank or its products so the bank should spend and
concentrate more on its marketing through various communication channels.
Misdistribution of work:
In Bank Alfalah, there is misdistribution of work; some people are over burdened with
the work. So I suggest that there should be fair distribution of work in all the
departments.
Participative management:
BANK ALFALAH LIMITED
Participative management concept should be adopted, where ideas from the employees
should also be taken, not only for developing products but also on service, efficiency,
employee morale etc. in order to improve them.
Split Units:
Bank Alfalah is a very well established bank, but the number of air conditioners they
have in the whole bank is very less. Bank should increase the number of its Split units,
because summer stays longer in Lahore.
Conclusion
The conclusion of Bank Alfalah Limited is as follows:
Good Image:
Bank Alfalah has the benefit of having better reputation and image because of having
the strength of Abu Dhabi consortium and under the leadership of His Highness
Sheikh Nayan Mabarak Al-Nahayan. People feel lesser risk for investing their money
with the bank.
Coordination:
Meetings are held very frequently which keeps the head-office well informed about
the performance of its branches and also provides officials with the opportunity to
communicate, discuss and deals with different situations as they arise.
Employee Behavior:
The employees of Bank Alfalah Limited are very committed to their work. They are
very hard working and punctual but some of them have problems with he
environment of the bank and they feel that the branch environment is not very
encouraging.
BANK ALFALAH LIMITED
LIST OF ANNEXURE