CREATION OF AN ETHICAL

ORGANISATION WITH THE HELP OF

WIPRO

SUBMITTED TO:
Prof.
SUBMITTED BY:
NISHEETH CHANDRASEKHARAN 10
RONNIE DAVID 11
RAMYA NAIR 32
NITESH R. SHAHANI 39
CHAITANYA UDYAVAR 48
 Ombuds Process – What it covers ?
The Ombuds is a person who serves as an impartial,
independent, informal, and confidential conflict management resource to
help resolve complaints, misunderstandings and conflicts which stem from
organizational policies, procedures, practices, and relationships. The Office
of the Ombuds is a safe place to go where concerns can be discussed
confidentially and informally in an "off-the-record" fashion.
The Ombuds adheres to the Code of Ethics, the Standards of Practice, and
the Best Practices of the International Ombudsman Association (IOA) in
providing services to visitors. In sum, the four key principles governing the
practice of the Ombuds are:

Impartiality: The Ombuds advocates for fairness in the procedures, not for
the person.

Independence: The Ombuds is independent of any University structure,

and contacting the Ombuds does not constitute notice to the University.

Informality: The Ombuds does not replace or duplicate any available

formal process on campus. The Ombuds can only provide informal advice
and assistance.

Confidentiality: The Ombuds can not disclose the identity of her visitors
except when there is an imminent risk of serious harm.