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    Service Lifecycle Mapping Exercise Service Desk Function Continual Service Improvement Service Transition IT Operations Mgt Supplier Mgt Application Mgt Function Technical Mgt Funktion Knowledge Mgt Service Validation and Testing Release and Deployment.

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    Service Lifecycle Mapping Exercise Service Desk Function Continual Service Improvement Service Transition IT Operations Mgt Supplier Mgt Application Mgt Function Technical Mgt Funktion Knowledge Mgt Service Validation and Testing Release and Deployment.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
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    55 views1 page

    Itil V3

    Uploaded by

    magnumzip
    Service Lifecycle Mapping Exercise Service Desk Function Continual Service Improvement Service Transition IT Operations Mgt Supplier Mgt Application Mgt Function Technical Mgt Funktion Knowledge Mgt Service Validation and Testing Release and Deployment.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Service Lifecycle Mapping Exercise

    Service Desk
    Function
    Continual IT Operations ITIL V2
    Service
    Improvement
    Service
    Mgt Function
    Transition ITIL V3
    Application Mgt
    Supplier Mgt
    Function Functions
    Service
    Strategy Information Security Technical Mgt
    Service
    Service
    Operation
    Mgt Function
    Design

    Service Catalogue Mgt Knowledge Mgt Event Mgt

    Service Validation & Request


    Service Level Mgt
    Testing Fulfilment Mgt
    IT Service Continuity Release &
    Service Portfolio Mgt Access Mgt
    Mgt Deployment Mgt
    Service Asset &
    Demand Mgt Availability Mgt Problem Mgt
    Configuration Mgt

    Financial Mgt IT Capacity Mgt Change Mgt Incident Mgt

    Service Strategy Service Design Service Transition Service Operation

    Continual Service Improvement


    SLM Service Measurement & Reporting CSI Improvement Process
    43

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