behaviour of the communicator by analyzing her/his body movements as a systematic node of communication Importance • People trust their eyes more than their ears • When a speaker’s body language is inconsistent with their words, the listeners tend to believe their eyes. Aspects of Kinesics: Visible Codes • Personal Appearance • Facial expressions • Posture • Gestures • Eye contact Negative Gestures • Nervousness • Aggressiveness • Rudeness • Self-centeredness • Superiority Nervousness • Hands in pocket • Biting nails • Scratching • Looking at the ceiling Aggressiveness • Staring • Pointing at someone • Showing a fist Rudeness • Shaking hands too hard • Whisopering • Yawning • Looking at the watch Self-centeredness
• Eyes closed while talking
• Head bent backwards Superiority
• Not acknowledging greetings
• Shouting orders • Continuing to work while others speak • Reclining in chair