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Y Y


 



 ! "
Y Y 
 #$

 % # Y 
‡ VISION
‡ MISSION
‡ SHORT TERM & LONG TERM GOAL
‡ STRATEGIES
‡ VALUES

TRANSLATING THEM INTO ACTIONS FOR ACTUALISATION

 &

£ ORGANISATION STRUCTURE
£ ROLES, POSITIONS, JOBS

CORE COMPETENCY OF THE ROLE COMPETENCY


ORGANISATION
Y Y 
 Y%%

è  DESIGNING THE QUESTIONNAIRE

While designing the questionnaire


following factors are to be taken into
consideration:
è è Part - I

è è è Purpose of the job


è è  Critical Success Factors
è è  Key Result Areas
è è  Key Activities
(

Y  Y$%&YY%%)Y %

CSF - è CSF -  CSF -  CSF -  CSF - 5

X%&$%

KRA- è KRA -  KRA -  KRA -  KRA - 5

XY '  %

KA - è KA -  KA - 
Each Critical Success Factor (CSF) is the end result of multiple Key Result Areas
Each Key Result Area (KRA) is the end result of multiple Key Activities
DESIGNING THE QUESTIONNAIRE CONTINUED

èè5 Relationship
èè Organization Structure
èè Empowerment of the position
èè Challenges in the job
èè Changes expected in the technology, product,
process etc in the next - years
è è è Budget and Controls
è è èè Investment Plan
DESIGNING THE QUESTIONNAIRE

è  PART - II

è  è Academics, Knowledge
Skills Sets
Experience
è   Competencies
A #Y $$Y 

è Clarity of Organisation Direction


 Clarity of Organisation Structure
 Interview Job Holder
 Interview Job Holder's Reporting Officer
5 Discuss with the Focus Group if the job are
of the same family
  CMPETENCY DRAFTING

è Rank Order of the list of competencies


- Guided / Unguided
 Comparing good performer and average performer
with select list of competencies
 Use research data and assign competencies
to positions
 FINALISE ROLE DESCRIPTION
AND
COMPETENCIES - JOB WISE
5  FINALISING CORE COMPETENCIES FOR:

‡ Front Line Management

‡ Middle Management
‡ Senior Management / Top Management
" & % )Y Y
 

'Effectiveness of an organisation is the summation of the


required competencies in the organisation'
2 Gap Analysis
2 Role Clarity
2 Selection, Potential Identification, Growth Plans
2 Succession Planning
2 Restructuring
2 Inventory of competencies for future planning
THANK YOU
NAGARJUNA
HR
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