You are on page 1of 2

JOB DESCRIPTION Job Dimensions Revised date : Title: Reporting to: No of subordinate: Department Division

9/2011 Sales Retail Representative Assistant store Supervisor None Operation Retail

Job Purpose
To assist customers in finding and purchasing the required merchandise in a retail environment. To encourage customers to purchase products and maximize sales by up selling related products or services.

Key Responsibilities
To achieve monthly sales target. To communicate and handle customer inquiries in a proper professional way according to the training provided and company rules and values. To Identify Customer need and provide him with the most appropriate products or services matches his needs. To provide the customer with accurate information about warranties, manufacturing, specifications of the product. To be up to date regarding prices promotions and new Arrivals Load and upload inventory Count money and record sales on system.

Performance Indicator
Percentage of target achieved from the 100% target (P) Professionalism (Q) Handling (Q) Efficient communication with customers (Q) Accurate information (Q) Awareness of the latest products and promotions.(Q) Selling the Promo or Promo Packages (P) Fast (P) Safe (Q) Timely recorded (Q) Balanced on system (No shortage) (P)

Competencies( Knowledge ,skills & abilities)


Good Communication skills Good selling and customer service skills Good Mathematical Skills Good Knowledge of Technology Work Under Pressure

Organizational Relationships
Internal: Direct contact: None Indirect contact: Marketing, HR External: Customers

Working Conditions
Working Indoor Standing 6 Working Days

Job Specifications
Experience: or 0-2 years of experience Maximum Education : Fresh graduate or Under graduate Physical requirements: Good Looking Age: 18 to 25

Signatures
I confirm that this is an accurate description of the responsibilities required of the position and that it forms the basis for the position classification level and the performance appraisal of the incumbent. The incumbent has received a copy of this position description.

Employee Signature : Manager Signature: HR Manager Signature Head of Department

You might also like