Basic Manual

Amadeus Training

Amadeus Basic Course

Training Module

Amadeus Hellas S.A.

Page 1

Basic Manual

Table of Contents:

General Information : .............................................................................................. 4-10

Sign in out ................................................................................................................. 4-5
Encoding and Decoding .................................................................................................. 6
GG Pages ........................................................................................................................ 7
Convert Dates/Times ....................................................................................................... 7
Calculate Functions ......................................................................................................... 7
Minimum Connected Time ............................................................................................. 8
Connection Points ........................................................................................................... 8
Timatic ............................................................................................................................ 8
Australian Visa ................................................................................................................ 9
Help ............................................................................................................................. 10

Availability ............................................................................................................... 11-21

Availability Neutral ................................................................................................... 10-12
Amadeus Access Levels ............................................................................................... 13
Dual Availability ............................................................................................................. 14
Change Display Entries ................................................................................................. 15
Scrolling Entries ............................................................................................................ 15
Schedule Neutral ........................................................................................................... 16
Timetable ....................................................................................................................... 17
Direct Access............................................................................................................ 18-20
Flight Information ........................................................................................................... 21

PNR Creation .......................................................................................................... 22-59

Selling Entries ................................................................................................................ 22
Mandatory Elements ...................................................................................................... 25
Save/Ignore/Cancellation .............................................................................................. 27
Cancel and Rebook ....................................................................................................... 28
Pnr updates / Name changes ....................................................................................... 29
Optional Elements ......................................................................................................... 31
PNR Print ...................................................................................................................... 43
Amadeus E-mail ........................................................................................................... 44
PNR Replication ........................................................................................................... 45
PNR History .................................................................................................................. 45
Status Codes ................................................................................................................. 46
Non Homogeneous PNR ............................................................................................... 50
Split PNR ....................................................................................................................... 52
Group PNR .................................................................................................................... 54
Claim PNR ..................................................................................................................... 56
Passive Booking ............................................................................................................ 58
PNR Extend Security ..................................................................................................... 59

Amadeus Hellas S.A.

Page 2

Basic Manual

Queues .................................................................................................................... 60-63

Queue Total ................................................................................................................... 60
Queue Creation ............................................................................................................. 62
Queue Placement .......................................................................................................... 63
Message Queue ............................................................................................................ 63

Fare Quote Display ................................................................................................. 64-70

Fare Display .................................................................................................................. 64
Fare Notes ..................................................................................................................... 68
IATA Exchange Rates ................................................................................................... 69
Currency Conversion ..................................................................................................... 69
Tax info for a Country .................................................................................................... 70
Excess Baggage Charges ............................................................................................. 70

Informative Pricing ................................................................................................ 71-75

Fare Quote PNR ...................................................................................................... 76-84

PNR Pricing ................................................................................................................... 76
Pricing Options .............................................................................................................. 80
Best Pricing .................................................................................................................. 83

TST .......................................................................................................................... 85-86

Display of TST ............................................................................................................... 85
Delete of TST ................................................................................................................ 85

Amadeus Hellas S.A.

Page 3

Basic Manual

1.

SIGN IN / SIGN OUT

HE SIGN

Amadeus Sign-In window

Graphical display GUI
<4 -2 >
Agent Sign duty code SU Password ( 5 8 ).

Amadeus Hellas S.A.

Production Mode .

Page 4

Basic Manual

Amadeus Command Page

JI 0001 AA / SU - XXXXX

JI
0001 AA

action code - Jump In / Production

(4-2/)

/SU
-XXXXX

duty code
password (5-8 )

JO

JO

action code Jump Out

JJ 0001 AA / SU - XXXXX

JJ
0001 AA

action code - Jump / Training

(4-2/)

/SU
-XXXXX

duty code
password (5-8 )

Amadeus Hellas S.A.

Page 5

Basic Manual

2.

HE ENCODE / DECODE

, , ,
.

DAN ATHENS
DB LISBON

action code Display All by Name

DAC JFK
DB ORY

action code Display All by Code

DAN MO*/UY

..
Montevideo Uruguay

DAN PARIS /N
DAC PAR/N

/ nearest ten airports

/

DC GREECE
DC GB

action code Dont know Country

/
***
***

DNS US

action code Dont kNow State

/ & . US NY

DNA ALITALIA
DNA

action code Dont kNow Airline

/ /

DNE AIRBUS
DNE 717

Amadeus Hellas S.A.

action code Dont kNow Equipment

/

Page 6

Basic Manual

GG PAGES
:

GG AIR LH

/ . LH

GG AIR LH ATH

..LH

GG APT LHR

. LHR

GG COU FR

.. FR

GG WEA LIS

GG PCA A3

HE DD

TIME DIFFERENCES
DD ATH / FRA

ATH FRA

DD FRA

FRA ATH

DD BKK1300/LON

LON BKK 13:00

HE DF

CALCULATOR
DF 150.89 ; 145.56
DF 145.89 - 89.78
DF 145.21 * 14.21
DF 1500 / 56
DF 1500.00 P 15

Amadeus Hellas S.A.

-
-
/ 15%

Page 7

Basic Manual

HE DM

MINIMUN CONNECTING TIME

.
:
DM NYC

NYC

DM ORY- CDG

:
DMI

DMI 8/9

segment

HE DRT

CONNECTION POINTS
.
DRT ATHSYD

connection routes

DRT ATHSYD/AAF

HE TIMATIC

TIMATIC
TIM , :
TI FV

Timatic Visa

TI FH

Timatic

TI FA

Timatic

>TIRV
NA
AR
DE
TR
NA- PASSENGER'S NATIONALITY. ADD /SEMN IN CASE OF SEAMAN
ADD /TYPE FOR OTHER THAN NORMAL PASSPORTS
AR- ALIEN RESIDENTS
DE- DESTINATION POINTS
TR- TRANSIT POINTS VIA OTHER COUNTRIES

Amadeus Hellas S.A.

Page 8

Basic Manual

AUSTRALIAN VISA APPLICATION

3 ,
Visa :

TIETAR

SYSTEM RESPONSE - SCREEN 1:

-------------------------------------------------------------->TIETAA
ETA APPLICATION
PASSPORT NUMBER
.............. FROM PASSPORT TITLE PAGE
NATIONALITY
...
1-3 CHARACTER CODE
DATE OF BIRTH
.........
DDMONYYYY/--MONYYYY/-----YYYY
SEX
.
M/F
COUNTRY OF BIRTH
...
1-3 CHARACTER CODE
EXPIRY DATE
.........
DDMONYYYY
FAMILY NAME
........................ FULL NAMES-NO TITLES
GIVEN NAMES
........................ SPACE BETWEEN NAMES
TYPE OF TRAVEL
..
V/BL/BS
SYSTEM RESPONSE - SCREEN 2:
-------------------------------------------------------------->TIETAG
ETA APPLICATION
PASSPORT ISSUE DETAILS
ISSUING STATE
...
DATE OF ISSUE
.........
ISSUING AUTHORITY
............................................................

DDMONYYYY

SYSTEM RESPONSE - SCREEN 3:

-------------------------------------------------------------->TIETAP
ETA APPLICATION
RE-ENTER TO VALIDATE PASSPORT DETAILS
DETAILS MUST MATCH PREVIOUS SCREEN
PASSPORT NUMBER
NATIONALITY
FAMILY NAME
FIRST GIVEN NAME
SECOND GIVEN NAME
OTHER GIVEN NAME(S)

.............. FROM PASSPORT

...
1-3 CHARACTER
........................
........................
........................
........................

,
:
-

DATE AND TIME IT WAS PROCESSED

VALIDITY OF THE ETA
WORDS 'ETA APPROVED

Amadeus Hellas S.A.

( Top right of the screen)

( In the entry status field )
( Bottom left of screen )

Page 9

Basic Manual

HE

Amadeus online HELP pages

Amadeus HELP
.
/ step-by-step

HE STEPS
System response:
FOR INFORMATION ABOUT: ENTER:
---------------------- -----INTRODUCTION
GP INT
AMADEUS INSURANCE:
SELL AMADEUS INSURANCE
INSURANCE PROPOSAL

GP TRA
GP IIP

AVAILABILITY/AIR:
AVAILABILITY AND SELL
TICKETLESS ACCESS

GP AV1
GP TL1

CAR:
SELL CAR

GP CA1

FARES:

FOR INFORMATION ABOUT:

---------------------KEYWORDS OR QUICKPATHS

ENTER:
-----GP QPS

HOTEL:
SELL HOTEL

GP HA1

PNR:
BOOKING AN EXTRA SEAT
EXTRA SEAT FOR CBBG
CREATE PNR
CREATE GROUP PNR
MODIFY PNR
REQUEST SEAT RES.
SPLIT PNR

GP
GP
GP
GP
GP
GP
GP

XST
CBB
PN1
PN4
PN2
ST1
PN3

HE FARES

FARES

HE GROUPS

GROUP

CLAIM

CLAIM

HE NM

Amadeus Hellas S.A.

Page 10

Basic Manual

3.

AIR - AVAILABILITY DISPLAY

HE AN

Availability Neutral Request

,
.
Amadeus Neutral Availability class of service ( L R).
Amadeus Availability display
:
.1.
.2.
.3.

Direct flights non-stop, by Departure Time

Direct flights with stop(s), by Elapsed flight Time
Connecting flights, by Elapsed flight time

AN18SEPATHLON

AN
neutral

Amadeus Hellas S.A.

18SEP

ATHLON
-

Page 11

Basic Manual

, entry :
ANLON
Avail. Neutral ATH LON

AN18SEPATHLON/A OA

Availability / Availability extra options :

AN18SEPATHLON/A OA, LH, IB

AN22SEPATHBKK/X FRA

VIA point

AN / 15SEPATHSKG/AOA

7
.

/ 15SEPATHSKG/C X

7
class of service (J,D,Y,K, etc)

AN11JULMADATH/K F

cabin type (F,C,Y)

AN11AUGATHPRG/B 4

AN20AUGATHSKG1900

AN11SEPATHMIL /FD

direct flights Only

AN15OCTATHSIN /O

On-line connections only

Availability :

AN18SEPATHLON/A OA/X SKG

AN / 20OCTATHCHQ/A A3/C V
AN1JUNLONJFK/A BA/K C/B 3
AN15OCTATHSIN /ATG /O

Amadeus Hellas S.A.

Page 12

Basic Manual

access level indicator

airline & flight nbr
terminal
equipment

AN15APRLONAMS1200
** AMADEUS AVAILABILITY - AN ** AMS AMSTERDAM.NL
1
BA 434 C9 D9 I9 U9 Y9 B9 H9 /LHR 4 AMS
1135
K9 M9 L9 V9 N9 O9 Q9 S9 X9
2
KL1010 J4 C4 Z4 S4 B4 M4 H4 LHR 4 AMS
1140
Q4 V4 K4 L4 T4
3
UK2226 Y4 S4 B4 M4 H4 Q4 V4 LCY
AMS
1215
K4 L4 T4

1345

132 MO 15APR 1200

E0/752
1:10

1400

0.737

1:20

1430

0*F50

1:15

E appearing beside the

number of stops simply
means flight is suitable
for e-ticketing

class of service

seat availability
flight duration

Alpha & Numeric Seat Availability

A
L
R
S
C
X

Available
Waitlist
On Request
Suspended
Closed
Cancelled

19
0
R
S
C
X

AMADEUS ACCESS LEVELS

Access Levels Amadeus:
Availability Symbol

Confirmed ?

PNR Segment Status

PNR Guarantee indicator

/
Amadeus
Access
.
Amadeus
Access Sell
*
Direct
Access
:
Amadeus
Access
Update
Blank
Standard
Access
T
Ticketless

0/747

Immediately

DK

*1A/

0.747

Immediately

HK

*1A/

0*747

When booked Direct Access

LK

* AI * (airline code)

0:747

After 12 hours

SS changes to HK

blank

0 747

After 12 hours

SS changes to HK

blank

SS

blank

T 0 319

Amadeus Hellas S.A.

GGAIRYY

Page 13

Basic Manual

DUAL AVAILABILITY -
.
Dual Avail. :

AN20NOVATHLON/ABA * 30NOV

extra options :

AN20NOVATHLON/ABA*30NOV

ATH LON 20NOV

( LON ATH) 30NOV British
Airways.

AN22DECATHFRA*25DECFRAAMS

ATH FRA 22DEC FRA

AMS 25DEC

AN22DECATHFRA*FRAMUC1900

ATH FRA 22DEC

FRA MUC
1900

Amadeus Hellas S.A.

Page 14

Basic Manual

CHANGING AVAILABILITY DISPLAY AC ENTRIES

Availability display smart entries,
.
action code Availability Change Return
AN

R
(Return)
.. ATHLON 18SEP,
LONATH 18SEP.
ACR

AN

ACR22SEP

AN +5

AC5

AC23SEP

AN

AC-2

AN -2

AC/ABA

AC/XZRH

,
via / connection point

ACSKG

AC//PAR

SCROLLING ENTRIES
MPAN

Move Previous Amadeus availability

MN
MY

Move Next day

Move Yesterday

MD
MU
MT
MB

Move Down
Move Up to earlier flights
Move all the way to the Top
Move bottom

Amadeus Hellas S.A.

Page 15

Basic Manual

HE SN

SCHEDULE NEUTRAL Availability Display

,
.
SN availability booking classes (C
S X ).

SN20NOVATHNYC

** entries
Schedule availability display **

SN22SEPLONATH/ABA

SN / 15SEPATHSKG/AOA

7
.

Amadeus Hellas S.A.

Page 16

Basic Manual

HE TN

TIMETABLE
.
TN02NOVATHROM

TN22SEPLONATH/ABA

ATHROM

** entries
Timetable availability display **

availability .
ACSN
ACTN

AN SN
AN TN

SCTN
SCAN

SN TN
SN TN

TCAN
TCSN

TN AN
TN AN

Amadeus Hellas S.A.

Page 17

Basic Manual

HE DIR xx

DIRECT ACCESS availability display

.
access level Direct Access ( * ),
, .
access level Amadeus Sell Access ( . ),
, .
Direct access availability , 3 :
1
display
double-click .

System response / Direct Availability display:

Amadeus Hellas S.A.

Page 18

Basic Manual

2
availability display

.1.

AN18DECATHROM

Direct Access display entry :

2.

direct .
..4

ACL 4

3
Direct Access
availability display entry :
1AD23MARATHPAR
:
1

OA
.

Amadeus Hellas S.A.

AD
availability
direct

23MAR
/

ATHPAR

Page 19

Basic Manual

DIRECT ACCESS AVAILABILITY

Direct Access Availability Request,
entries, AC entries
1 /

Direct Access airline ..

OA AZ

1OA AC25MAR

1OA ACR

1Z ACR28MAR

SCROLLING ENTRIES in Direct Access

scrolling entries direct access

1OA MD
1AZ MU
1 M
1

Amadeus Hellas S.A.

Page 20

Basic Manual

HE DO

FLIGHT DETAILS
DO OA202/20NOV

&/

DO LH780

DO 2

segment
possible system responses:

Amadeus Hellas S.A.

Page 21

Basic Manual

4.

SELLING ENTRIES
HE SS

Direct flight :
entry availability :

SS
sgmt
sell

Y
booking
class

1

availability

>AN15JANATHMXP/AA3
AN15JANATHMXP/AA3
** AMADEUS AVAILABILITY - AN ** MXP MALPENSA.IT
76 TU 15JAN 0000
1 A3 660
C4 D4 Z4 A4 IR J4 Y4 ATH MXP 1 0855 1030 E0.733
2:35
B4 M4 K4 W4 S4 H4 L4 X4 V4 T4 Q4 E4 O4 GR NR R4
2 A3 662
C4 D4 Z4 A4 IR J4 Y4 ATH MXP 1 1530 1655 E0.733
2:25
B4 M4 K4 W4 S4 H4 L4 X4 V4 T4 U4 Q4 E4 O4 GR NR R4

>SS1Y1
RP/ATH1A098A/
1
A3 660 Y 15JAN 2 ATHMXP DK1 0855 1030 15JAN E 0 733 B

entry Direct Access availability :

SS

21

>1OAAD20JANATHCHQ
** OA - OLYMPIC AIRWAYS **
081 SU 20JAN
21 OA 530
C4 Y7 M7 L7 S7 ATH CHQ 0550 0640
K7 E7 B7 T2 X7
22 OA 532
Y7 M7 L7 S7 K7 ATH CHQ 0900 1000
E7 B7 T2 X7

0 734
0 AT7

>SS1C21
RP/ATH1A098A/
1
OA 530 C 20JAN 7 ATHCHQ DK1 0550 0640 20JAN E 0 734

Amadeus Hellas S.A.

Page 22

Basic Manual

Connecting flights:
SS1 M 4

class of service

SS2 YM 3

class of services

>AN10MAYATHFRA/ABA
** AMADEUS AVAILABILITY - AN ** FRA FRANKFURT.DE
191 SA 10MAY 0000
1 BA 631
J9 C6 D5 I5 Y9 B9 H9 /ATH LHR 5 0815 1015 E0/767
K9 M9 R9 V9 N9 E9 Q9 L9 S9 O9
BA 906
J9 C9 D9 I9 Y9 B9 H9 /LHR 5 FRA 2 1150 1430 E0/319
7:15
K9 M9 R9 V9 N9 E9 Q9 L9 S9 O9

>SS3CB1
RP/ATH1A098A/
1
BA 631 C 10MAY 6 ATHLHR DK3 0815 1015 10MAY E 0 767
2
BA 906 B 10MAY 6 LHRFRA DK3 1150 1430 10MAY E 0 319

Sell from Dual Availability display:

SS1Y3 * 12
SS1Y3 * B12
SS2M3 * TK12

class of service 3 & 12

class of service 3 &

12
...>>... connecting flight

>N05SEPATHMUC/ALH*15SEP/ALH
** AMADEUS AVAILABILITY - AN ** MUC MUNICH.DE
309 FR 05SEP 0000
1 LH3375
C9 D9 Z9 I2 R2 Y9 B9 /ATH MUC 2 0650 0820 E0/320
2:30
M9 H9 X9 Q9 N9 V9 S0
** AMADEUS AVAILABILITY - AN ** ATH ATHENS.GR
319 MO 15SEP 0000
11 CL*LH3742 C9 D6 Z0 I0 R0 Y9 B9 /MUC 2 ZRH 1115 1215 E0/CR9
M9 H9 X9 Q9 N9 V9 W9 S9
LX:LH5238 C4 D4 Z4 Y4 B4 M4 H4 /ZRH ATH 1255 1635 E0/321 TR 4:20
Q4 V4 W4 U4 S4 G4 K4 L4 T4 E4

>SS1Y2*YC11
RP/ATH1A098A/
1
LH5917 Y 05SEP 5 ATHMUC DK1 0845 1015 05SEP E 0 32S S
2
LH3742 Y 15SEP 1 MUCZRH DK1 1115 1215 15SEP E 0 CRJ R
3
LH5238 C 15SEP 1 ZRHATH DK1 1255 1635 15SEP E 0 32S M

Priority Waitlist :

SS1L22 / PE

Amadeus Hellas S.A.

/PE priority E

Page 23

Basic Manual

Open segment :

SOBA25NOVLHRBOS
:
SO
sell
open

BA
.

booking
class

25NOV
/

LHRBOS

Long Sell entry :

:

availability display ,

SSLH3723B23MARATHFRA2
:
SS
entry

LH3723
B
23MAR ATHFR
.. class /
.

2
.

Surface segment Arrival unknown :

SI ARNK

Amadeus Hellas S.A.

Page 24

Basic Manual

5.

PNR CREATION

.1.

ITINERARY element

Availability .
>AN11SEPATHLON/ABA
** AMADEUS AVAILABILITY - AN ** LON LONDON.GB
1 BA 631
J9 C9 D9 I9 Y9 B9 H9 /ATH LHR 5 0815
K9 M9 R9 V9 N9 E9 Q9 L9 S9 O9
2 BA 641
J9 C9 D6 I6 Y9 B9 H9 /ATH LHR 5 1445
K9 M9 R9 V9 N9 E9 Q9 L9 S9 O9

315 TH 11SEP 0000

1015 E0/767
4:00
1635 E0/319

3:50

>SS1B2
RP/ATH1A098A/
1
BA 641 B 11SEP 4 ATHLHR DK1 1445 1635 11SEP E 0 319

.2.

NAME element

NM 1 PAPAS / JOHN MR
:
NM
1
PAPAS / JOHN
MR
name
- - &
entry

! !
.

.3.

AP element Advise Phone

AP 2109303000 AMADEUS HELLAS REF PETROU - A

M .
. ,
.

Amadeus Hellas S.A.

Page 25

Basic Manual

! !
Amadeus
(System User Airlines)

.4.

.S.I. element

OSI

SI .
OS YY 2109303000 AMADEUS HELLAS REF PETROU
:
OS
YY
action airline code
code referring to all
in the pnr

. . . .>>. . . .
free flown text

.5.

TICKETIING element

. Single Item element,

:
ok

TK OK

TK TL18JAN

/
PNR
Queue 8

.6.

ET
ER

Amadeus Hellas S.A.

END OF TRANSACTION

End Transaction / save

End Transaction / save AND
Redisplay pnr

Page 26

Basic Manual

6. / /

ET
ER

o save
o &
( ET + RT )

IG
IR

Ignore
Ignore & ( IG + RT )

XE 5

,
element nbr 5

XE 5 , 8 - 9

5 8 9

XI

HE RT
RT

pnr ,

RT / SMITH
RT / SMITH * A

RT < pnr>

Similar Name List entries

RT 3
RT 0

Amadeus Hellas S.A.

Active

3
return to previous name list

Page 27

Basic Manual

7.

/
( PNR)
, PNR,
, entry :
4
/

! !
Direct Access Airlines.

class & date

.

SHOULD BE entries,
& Availability.
o booking class , entries :
SB M 5

Action code

booking class

segment PNR

SB 13DEC 5

segment 5 PNR

SB 13DEC 5

booking class & segment 5

SB C

booking class C

SBM3 / 12DEC4

booking class/date
segments

! !
Status Code SB entry DK LK.

Amadeus Hellas S.A.

Page 28

Basic Manual

8.

PNR UPDATES
HE NM

ENTRIES
NM 1PAPPAS/DIMITRIS MR

NM 2PAPPAS/S MR/A MRS

NM 1JONES/T MR ; NM1GREEN/A MRS

NM 2PAPPAS/KMR/SMRS 1PAPADAKIS/AMR

NM 1PAPADOPOULOS/LMSTR (CHD/23MAR04)

(2-11 )

NM 2JONES/TOMMR/ANN MISS(CHD/12MAY06)

&

NM 1PETROU/VMRS(INF/MARYMISS/10SEP09)

& (0-2)

NM 1PETROU/ZMRS(INFPAPPAS/KONMSTR/05JUN09)

&

NM1PASSIAKOS/KMSTR(CHD/11MAR009) (IDDOB11MAR09)

ID DOB

/ . .
( airline specific ! )
youth psgr
ID
DOB

/
. .
( airline specific ! )

NM1PASSIAKOS/KMR(YTH) (IDDOB11SEP90)

/

( before ) .
! !
META ( after ET )
. .

Amadeus Hellas S.A.

Page 29

Basic Manual

/
. ,
.
/
(Non Altea Airline) ,
PNR Amadeus.
RESTRICT FROM AIRLINE,
Amadeus Heldp Desk.
(
Amadeus) ,
.
/
.
1/ NDRE MR

NU 1/ ANNITA MRS

2/1 PAPAS/KMR

( &
. )

NU 2/ 1ADAMS/KMR

/ ( &
. )

! !
, SSRs
.
/ , SSRs .

/ / infant
==========================================
2 / (CHD/20NOV00)
3 / (INF/JMS/15JUL09 )

/ infant
==================================
2 /

Amadeus Hellas S.A.

Page 30

Basic Manual

(optional elements)
, ! !
o
o
o

,
, ..
- ..
,
, ..

AP Advise Phone

HE AP

,, email.Multi item element

.
AP 6977 989898 - M

/ - Mobile

P 210 5555555 - H

/ - Home

APE-helpdesk.gr@amadeus.com

e-mail

AM / AB - Mail & Billing address

HE AM

.
AM 157 SYGGROU AV,17121,NEA SMYRNI,ATHENS

mail adr.

AB AMADEUS HELLAS FINANCE DPT,157SYGGROU AV,17121,ATHENS

billing adr.

RM - Remark
element
& .Multi item element
.T RM element System User Airlines
(ALTEA) RC (Remark Confidential)
.
RM PASSENGER WILL PAY BY CREDIT CARD
RC PASSENGER IS VERY DEMANDING GIVE DETAILED RECEIPT
Amadeus Hellas S.A.

Page 31

Basic Manual

FFN Frequent Flyer

Number
.
. .
H : () action code (b) airline code (c) card number
FFN 1122112
FFN OA 23232321 / P1

Passenger Association

FFN LH 99900001 , A3

LH
3 ( FFN Interline )

. SSR format.

SR FQTV A3 A322112 / P1

OP Option element

.Multi item element

OP .
Q / 3 / .

OP

21SEP / CALL CLIENT TO RECONFIRM RESERVATION

action
code

OP25SEP / CHECK IF VISA HAS BEEN GRANDED

ST Seat request
( ) .
Aisle request:
ST / NA
ST / NSSA / P1

Amadeus Hellas S.A.

Page 32

Basic Manual

Window request:
ST / NW
ST / NSSW / P1 / S4

& segment

.
Command page / GUI .
(a) ,
(b) ( Command page / GUI )

Command page
SM

Seat
Map

segment PNR

System response:

ST /

11B

ST / 12AB / P1-2 / S3-4

Amadeus Hellas S.A.

&
segment

Page 33

Basic Manual

GUI Graphical mode

SM

System response:

click.

Amadeus Hellas S.A.

Page 34

Basic Manual

Amadeus Ancillary Services / Chargeable Advance Seat Request

Chargeable Advance Seat Request, - ,
Interactive Seat Map.
Amadeus Ancillary Services

.
Ancillary Services,
.
.
/ .
00
01
34012456
<>
K ../+.... K
H ..I+.Y.. H
G ..I./YY. G
D .././... D
C ..IU.... C
A ../U.... A
<>
34012456
01
. AVAILABLE <> WING F GEN FACI K GALLEY E EXIT C COT
+ OCCUPIED - LAST OFF H HANDICAP Q QUIET G GROUPS P PET
/ RESTRICTED B BULKHEAD V PREF.SEAT X BLOCKED L TOILET U UMNR
() SMOKING D DEPORTEE UP UP-DECK Z NO FILM I INFANT R REAR
Y CHARGEABLE
RP/ATH1A098A/
1.KATSAROS/GEORGIOS MR
2 XX 401 Y 12FEB 5 JFKFRA HK1 0745 0900 320 E 0
3 / SSR RQST XX HK1 JFKFRA/14HN,P1/S2

Amadeus Hellas S.A.

chargeable

Page 35

Basic Manual

Manually enrterd Ticket Number

.

( OSI SSR).
FA ( )
/ .
. ! ! !
o

/
.


/
( segment sensitive ). /
segment ,
segment ticket number.
, TICKET
NUMBER TRANSMISSION.
GGPCA<airline code>,
Amadeus. TICKET NUMBER TRANSMISSION ALL,
FH element :

FHE 220 9546789010 /P1 /S3-4

(passenger association) segment ,
.

! !
. Help Desk Amadeus o .

Amadeus Hellas S.A.

Page 36

Basic Manual

O.S.I. - Other Supplementary Information

OSI .
request
.

OS

YY

PLS NOTE VIP GM OF NATIONAL BANK

action

code .
(YY . )
:
OSA3 TCP 5 WITH RLOC YYMMZZ

TCP The Complete Party

OSAA FULL PSGR NAME IS SMITH ALFONSO MARTIN MR

OSBA PSGR CTC IN BANGKOK HILTON HOTEL

S.S.R. - Special Service Request

Information
(special request)
. , ,
, ...
o
o

IATA.

IATA SSR ,
OTHS . teletype Queue message

Queue .
Chargable Ancillary servises.
Ancillary
Services, .

HE SSR MS 484

SSRs Codes
.

HE MEAL CODES MS 22

- SPECIAL MEALS.

Amadeus Hellas S.A.

Page 37

Basic Manual

SR

VGML

special
request

SSR (vegetarian meal)

SR

:
SPML

PLS PROVIDE SCHRIMPS

request
, /
SSR (passenger & segment selection)
SR BIKE / P3
SR WCHS ELDERLY PAX /P2 /S3-4

SSR request :

SR OTHS YY -

SR OTHS A3 PLS CHG PSGR NAME TO GORDON JOSEPH

SR OTHS AZ PLS TRY TO CFM AZ717/22SEP TKS FOR COOP

Pets

SR PETC YY CAT 5 KGS W OWN KENNEL

/P1

SR AVIH LX DOG 10 KGS CAGE DIM 45X20X30

/S4-5

SR AVIH TP DOG 15 KGS PLSPROVIDE CAGE

/P1/S6

Amadeus Hellas S.A.

Page 38

Basic Manual

Unaccompanied Minor

SR UMNR OA UM 10 YRS
OSOA EOD ERIKA SMITH MOTHER WILL DELIVER AT SKG APT
OSOA EOD ERIKA SMITH CTC TEL 6977 890000
OSOA EOA JOHN SMITH FATHER WILL PICK UP AT ATH APT
OSOA EOA JOHN SMITH CTC TEL 6967 997900

Ancillary Services / Chargable SSR

Chargeable Ancillary Services, SSRs.

, SSR
.

, ( / ) SSR field
.
:
RP/ATH1A098A/
1.KATSAROS/GEORGIOS MR
2 6X 341 Y 15AUG 5 NCELHR HK1 0745 0900 320 E 0
3 / SSR UMNR 6X HK1 UM10/S2
4 SSR VGML 6X HK1 S2

Amadeus Hellas S.A.

chargeable SSR
free of charge SSR

Page 39

Basic Manual

(a)

APIS - Advanced Passenger Information Programs

SFPD Secured Flight Passenger Data ( TSA )
Passport, Visa, Address information, pnr.

HE APIS
System response:

(b)

MS 148

System response:

(c) .
Amadeus Hellas S.A.

Page 40

Basic Manual

:
APIS & SFPD for Passport

SRDOCSLHHK1-P-GRC-012345678-GRC-30APR71-M-14APR19-NAPP-KARL/P1/S3
SRDOCS BA HK1-----30JUN73-M--SMITH-DAVE/P1
APIS & SFPD for Visa

SRDOCO BA HK1-MANCHESTER GBR-V-17317323-LONDON GBR-18JUN04-USA/P1/S3

SR DOCO BA HK1--V-17317323----/P1
APIS & SFPD for destination
SRDOCA BA HK1-D-USA-301 PARK AVENUE-NEW YORK-NY-10022/P1/S3
SRDOCA BA HK1-R-GRC-157 SYGGROU AV-ATHENS-GR/P1/S3

Amadeus Hellas S.A.

Page 41

Basic Manual

SSR Request with GUI

Mandatory & Optional
Amadeus .

Amadeus Hellas S.A.

Page 42

Basic Manual

9.

HE IEP
,

IED
IEP
IEP / P1
IEP / P2 / S4-7
IEPJ

print screen


& segment

& segments
JOINT

, RIR entries. Multi item element.
RIR
RIR
RIR

REMEMBER TO TAKE YOUR PASSPORT

THANK YOU FOR CHOOSING OUR AGENCY
HAVE A NICE TRIP

ER
IEP
System Print-Out response:

Amadeus Hellas S.A.

Page 43

Basic Manual

10.

AMADEUS E MAIL

Amadeus E-mail e-mail

Amadeus
e-mail account .
Amadeus E-mail,
:
WM/

Send Itinerary
IEP EML- helpdesk.ath.gr@amadeus.com

e-mail

e-mail Amadeus
www.checkmytrip.com https://nextgen.checkmytrip.com , ..
, link email .
www.checkmytrip.com https://nextgen.checkmytrip.com
Amadeus
.

Send Free Text

WMP
(CR)
EML <e-mail address>
(CR)
ENTER YOUR TEXT HERE (CR)
ENTER YOUR TEXT HERE ( CR)
LLLL/SEND
* (CR) <Ctrl + enter> *

Send almost Any screen display to an E-MAL address

WM/FWD/EML <e-mail address>/ <Amadeus entry>
e.g.
WM/FWD/EML annjournal@btb.com/TNATHLON/ABA
Amadeus Hellas S.A.

Page 44

Basic Manual

11.

PNR REPLICATION

.
pnr Availability
. pnr .
RRA

AXR
RTAXR PNR .

RRN

AXR

RRN/2

RRI

itinerary

RRP/P1-3

! !
Dupe bookings.
Status Code DK LK.

12.

PNR HISTORY

.
RH

RHA
RHG
RHQ

air segments
osi/ssr
queues

000 ON/GALIATSATOU/EFFROSYNIMRS PAVLOPOULOU/ATHINAMRS

000 OS/LX1831 P 05OCT 2 ATHZRH LK2 1410 1600/NN *1A/E*
000 OS/LX 560 P 05OCT 2 ZRHNCE LK2 1700 1810/NN *1A/E*
000 OS/LH4159 U 16OCT 6 NCEMUC LK2 0640 0800/NN *1A/E*
000 OS/LH3388 U 16OCT 6 MUCATH LK2 0855 1220/NN *1A/E*
000 RF-CR-ATH1A098A 00413000 SU 2609EG/DS-580324DC 11AUG0611

Amadeus Hellas S.A.

Page 45

Basic Manual

13.

BEFORE < ET >

STATUS CODES

AFTER < ET >

DK

AIRLINES
INCOMING
STATUS CODES

FINAL
STATUS CODES

TK
KK

HK

UN
HX

delete

KL
TL

HK
HL

UU US
UC - UN

HL
Delete

KK

HK

UU US
UC - UN

HL
Delete

HK

HK

HX

Delete

PK

PK

NO

delete

HK
LK

DW
HL
LL

HN / NN

SS

PK

HN

HK

PK

ETK
ERK

Amadeus Hellas S.A.

Page 46

Basic Manual

Case A :
Holding Confirmed
Confirmed Sell

DK

TK
KK

HK

UN
HX

delete

HK
LK

TK
KK
UN
HX

( )
time or equipment change space remains confirmed
double Confirmation from the airline - space remains confirmed

( )
not operated flight
cancellation received from the airline

Case B :
Holding Waitlist
Waitlisted Sell

DW

TL
KL

HL

UU US
UC - UN

HL
Delete

HL
LL

TL
KL
UU US
UC UN

Amadeus Hellas S.A.

( )
time or equipment change space remains Waitlist
confirmation from Waitlist

( )
unable to confirm still on waitlist
rejection of the waitlist / not operated flight

Page 47

Basic Manual

Case C :
Holding Confirmed
Holding Need ( e.g. Group sell ,SSR)

HN / NN

HK

UU US
UC - UN

HL
Delete

HN

KK

UU US
UC UN

KK

( )
confirmation from the airline

( )
unable to confirm still on waitlist
rejection of the request - not operated flight

Case D :
Holding Confirmed
Standard Sell ( link down )

SS

HK

HK

HX

Delete

HK

! !
SS

Standard Sell ( link down ) : Confirmed Cancelled 12

Amadeus Hellas S.A.

Page 48

Basic Manual

Case E :
Passive confirmed
Passive request

PK

PK

PK

NO

delete

PK

! !
PK

Passive segment :

Confirmed Rejected NO No action taken

CASE A
CASE B
CASE C
CASE D
CASE E

.
Final Status
Codes : HK / HL / DELETE, :

ETK
ERK
ETK

End of Transaction K confirm

ERK

End of transaction Redisplay pnr K confirm

Amadeus Hellas S.A.

Page 49

Basic Manual

14.

NON HOMOGENEOUS PNR

non-homogeneous PNR.

pnr /segments
, !

( ET , ER ) pnr

!

:

PAR 11DEC
.
3

Step 1

Step 2

mandatory PNR

Step 3

( ET ER )
"NEED PASSENGER ASSOCIATION".

system response :

Amadeus Hellas S.A.

Page 50

Basic Manual

Step 4

.
passenger AND segment association
3 / P1-2


segment
segment

4/P1
5/P2
system response :

Step 5

Amadeus Hellas S.A.

, ,
PNR.

Page 51

Basic Manual

SPLIT PNR -

15.

pnr

, .
3 :

Step 1
SP 2

EF

pnr - End and File

ET

End of Transaction

Step 2

Step 3

extra options
SP 2,4

2 4

SP 2,4-5

2 4 5

Amadeus Hellas S.A.

Page 52

Basic Manual

Split
,
!

RT YBUBWY

PNR

RTAXR

PNR
RT 2

! !
split .

Amadeus Hellas S.A.

Page 53

Basic Manual

16.

GROUP BOOKING
Group PNR.

Group pnr 9 .
Amadeus .
:

AN20OCTATHPAR/AAF

SS 15 G 2 /SG

Amadeus Neutral Availability
group Direct Access Availability

.

/SG - Sell Group

NG 15 EURODISNEY

group pnr.

*** Amadeus pnr : AP / OS / TK ***

ET
ER

status group pnr HN.

.
NM1PAPPAS/KMR

Amadeus Hellas S.A.

Page 54

Basic Manual

Group PNR.
RTN
RTW

group pnr
group pnr

SP0.5

split 5 pnr (
)
split .. 5

SP5

XE0.5
XE5
3G

Amadeus Hellas S.A.

5 pnr
( )

.. pax 3

! ! airline specific entry !

Page 55

Basic Manual

17.

CLAIM PNR

, Claim
.
Amadeus Claim PNR
Amadeus,
- .
.
.

GGPCA <....>

! !
PNRs
claim,
PNRs claim.

.

Amadeus Hellas S.A.

Page 56

Basic Manual

, Claim .
K pnr () . Record Locator ()
.
RO YY xxxxxx.
action code airline code

airline locator

2 :

Step 1

RO OA YYMMLL

claim action
.

()

RO OA 201 / 20OCTATHCDG KATRAKIS

()

*** Amadeus pnr : AP / OS / TK ***

Step 2

ET

end of transaction

,
:

RO 2

RO 0

Amadeus Hellas S.A.

Page 57

Basic Manual

18.

PASSIVE BOOKING

, Passive PNR
Claim .
Amadeus
/ .
(OSI SSR- FFN)
.
.
.

GGPCA <....>

! !
PK ,
. (..
) Rejection : NO status = NO action taken

Amadeus Hellas S.A.

Page 58

Basic Manual

PK , segment ()
Availability . Record Locator ( ) Direct Sell entry
. Record Locator
2 :

Step 1

SS 2 Y 1 / PK / XXZZYY

passive action

()

SS AZ717Y23MARATHMXP PK 2 / XXZZYY

()

*** Amadeus pnr : NM / AP / OS / TK ***

Step 2

ET

19.

end of transaction

PNR SECURITY ACCESS

Amadeus ,
:

ES ATHGRxxxx - R
ES ATHGRxxxx - B

QE/ATHGRxxxx/0

PNR
Amadeus (ATHGRXXXX
Amadeus Office-id ) R (Read only
rights) B (Read & Write rights)
PNR Queue 0

. ESX.

Amadeus Hellas S.A.

Page 59

Basic Manual

20.

QUEUES

Queues
.
Queues
.
QT

Queue Total
Queues

QTQ

Queue Total Count

Queues

Amadeus Hellas S.A.

Page 60

Basic Manual

QUEUE
Queue 1, C0D4

QS 1 C0 D4

Queue speed mode Amadeus

, double-click , QueueCategory

pnr QUEUE

Actions :
IG

QD

Amadeus Hellas S.A.

Queue
,

< save in Q and show me the next >

Page 61

Basic Manual

Queue
,

QN

< remove from Q and show me the next >

<save changes in pnr, remove from Q and show me the next>

QI

Queue
,
< save in Q and Queue >

QF

,
Queue .
< save changes in pnr, remove from Q and Queue >

Queue
queue pnr
.
queue .
, queue "PN SSR"
PNR , .
3 :

QTQ

Queues

QA 42C2

.. Queue 42
2 . "
Queue activated"

QAQ 42 PN SSR

Queue .. PN SSR

Amadeus Hellas S.A.

Page 62

Basic Manual

pnr Queue - QE <queue number>

QE 42

PNR Queue

QE / ATHGR1111 / 45

PNR Queue

MESSAGE QUEUE- 97
Queues , Amadeus
Message Q97 message
Q97 .

:
H/D Amadeus Message Queue

QE / ATH1A098A / 97
ATTN HELP DESK. FROM STAR TRAVEL.
PLEASE CHECK PNR YE445S AND ADVISE
WHY THERE IS NO RL FROM AIRLINE
THANK U //

(CR)
(CR)
(CR)
(CR)

(CR) < Ctrl + enter >

ATH1A098A , office id Amadeus

2 //

Amadeus Hellas S.A.

Page 63

Basic Manual

21.

FARE QUOTE DISPLAY

Fare Quote Display

. ( Carrier code fares )
FQD :
()
()
()

FQD FRAMNL /ALH /D11SEP

:
() .
() YY ( IATA fares )

Amadeus Hellas S.A.

Page 64

Basic Manual

FQD :

HEADER
LN
FARE BASIS
OW
EUR
RT
B
PEN

DATES/DAYS

CONTAINS
Line number
Fare Basis
One way amount
Currency code
Round trip amount
Booking class
Penalty information. Can be....
NRF Non-refundable
P50 50% penalty
100 Units of local currency fixed penalty
+
Check fare note - FQN
Date restrictions. Maximum of 2 lines of restrictions.
+
)
(

AP

MIN

MAX
R

Amadeus Hellas S.A.

More date restrictions apply, check FQN

Seasonality applies to outbound travel
Seasonality applies to inbound travel

Restriction types can be....

S = Seasonality
L = Ticket only on this date
A = Ticket on or after this date
B = Ticket on or before this date
E = Travel effective on or after this date
O =Travel effective on or before this date
F = Final travel must commence by this date
C = Complete all travel by this date
X = Fare cancelled on this date
T = Ticket/Travel future effective date change
M = Modified fare
Advance purchase requirements
14 - Number of days required for advance purchase
+
- More restrictions, check fare note FQN
Minimum stay restrictions
+
- More restrictions exist, check fare notes FQN
Maximum stay restrictions
+
- More restrictions exist, check fare notes FQN
Routing information
- No routing information available
M
- MPM fare
R
- Routing fare
S
- add-on constructed MPM fares
C
- add-on constructed)

Page 65

Basic Manual

FQD options :
FQDATHMAD/A IB

FQDSKGMUC/A LH,OA,A3

max 3 airlines

FQDATHNYC/D10DEC

FQDATHNYC/D10DEC*26DEC

/ &

FQDATHLCA/I X

FQDATHLCA/I O

one-way

FQDATHLCA/I R

round-trip

FQDSKGPRG/R ,- ZZ

PTC : ZZ,SD,SC,CM etc..

FQDFRAMNL/K C

First , Club , Yconomy

FQDMILNYC/R, NUC
FQDE

NUC
FQD EUR

FQDATHAMS/AKL/D 18NOV09

-
FQD

o
:
FQD ATHMUC /ALH /D10DEC*17DEC
FQD SKGPRG /AMA /IO
FQD ATHJFK /ABA /D15JAN /IR
FQD SKGMAD /AIB /R,-ZZ

Amadeus Hellas S.A.

Page 66

Basic Manual

Amadeus Shopper Display

. ,

!!!
. .

FQD ATHDEL /S

!!!

Shopper Display

FQD ATHDEL /S /D11SEP*19SEP

Amadeus Hellas S.A.

Page 67

Basic Manual

FARE NOTES :
FQD
/ .
fare notes
:
FQN 4 < >

fare notes
.. 4
FQD

FQN 3 * LIST

,
.. 3
FQD

FQN 3 * AP,PE

&

FQD :
FQR 5 < >

fare route

FQS 4

secondary booking class

FQS 4 /AA3

secondarybooking class
( secondary airline )

FRC 5

5 EUR

FRC 5 / USD

5 USD

Amadeus Hellas S.A.

Page 68

Basic Manual

22.

RATE OF EXCHANGE - NO &

International Rate Of Exchange (IROE)

FQA GREECE
FQA *GR
system response :

FQA GERMANY / 19JUL10

IROE

///
FQC 250.00EUR / GBP

250.00EUR GBP

FQC USD

Amadeus Hellas S.A.

Page 69

Basic Manual

FQN TAX / GR

FQN TAX / DE / RA

Excess Baggage Charges

FQX ATHLON / A3

Excess Baggage Charges

.

FQX ATHLON / A3 / 10

Excess Baggage Charges

. &

Amadeus Hellas S.A.

Page 70

Basic Manual

23.

FQP - Fare Quote Planner
HE FQP

FQP entry
.
o FQP .
o , ,
.
o FQP
, / , class of servise .
Command Page
FQP ATHPAR- LHR- ATH

PAR LHR s/o

FQP ATHPAR- LHR ATH

PAR s/o & LHR con point

FQP ATH/A BALHR-/A OAATH

ATH . BA
LHR, LHR s/o LON
OA ATH

FQP ATH/ABA/D 04DECLHR-/ASN/D 12DECBRU-/AOA/D 15DECATH

D date
FQPATH/D12DEC/AOA/CCLHR-/ABA/D14DEC/C PAR
C class of service

FQP options :
o

surface sector LHR (TFR point) MAN

FQP ATH/D10AUGLHR - - MAN/D10AUGEDI

o

surface sector LHR ( STVR point ) MAN

FQP ATH/D10AUGLHR - - - MAN/D18AUGEDI

Amadeus Hellas S.A.

Page 71

Basic Manual

mirror image -

FQP ATH/ABALHR/ABAJFK -/M

o

online connection only -

FQP ATH/D10OCTFRA/D10OCTBKK-/D22OCTFRA/D22OCTATH /OLH

o

FQP - (PTC : ZZ,SD,SEA,CD etc)

FQP SKG/AA3/D07JULCHQ-/AA3/D17JULSKG /R,-CH

FQP

FQP ATH/AIB/D10JAN/CBMAD-/AIB/D20JAN/CMATH /R, ATH, 05JAN10

, :
FQQ 16

Amadeus Hellas S.A.

< >

Page 72

Basic Manual

GUI

GUI

Amadeus Hellas S.A.

Page 73

Basic Manual

Example:

Amadeus Hellas S.A.

Page 74

Basic Manual

Amadeus Hellas S.A.

Page 75

Basic Manual

24.

(TST).
o
o
o

FXP - ,
Guarantee.
Validating Carrier.
interline agreement ,
BSP GR table Ticket Ability Precheck.

action code:

system response:

FXP

,
&

FXP

FXP

Case 1

Case 2

Case 3

Amadeus Hellas S.A.

Page 76

Basic Manual

:
Case 1
FXP

FXP
o

,
&

system response

TQT

Amadeus Hellas S.A.

Page 77

Basic Manual

Case .2.
FXP

FXP
o

system response

& :
FXT 02 / P1

& 02

PNR .. ,
, entry
:

FXT 4 / P1 // 5 / P2 // 6 / P1

, & :
FQQ 01

Amadeus Hellas S.A.

Page 78

Basic Manual

Case .3.
FXP

FXP
o

system response

.
.. class of service .
, FQD
Availability.
, ,
CASE .1. 3 :
.a.

class of service

FQQ 4

.b.

FXV 2

.c.

Best Pricing Entries

FXA

SB K

Amadeus Hellas S.A.

Page 79

Basic Manual

FXP

options

FXP

entry

FXX

Informative Pricing

FXP/R, VC- xx

,
Validating Carrier
.

Passenger / Segment
FXP / PAX

FXP / INF

infant

FXP / P1

.. 1

FXP / S3

segment

.. S3

FXP / P1-2 / S3,5

segments

Other PTC passenger type code

FXP / RCH

(child 5-11years old)

FXP / RC04

(child 2-4years old)

FXP / RU09

/ (Um 9 years old)
( airline specific !!! )

Amadeus Hellas S.A.

Page 80

Basic Manual

FXP / RSEA

( airline specific !!! )

FXP / RSD

FXP / RZZ

FXP /RCMA*CMP

companion fares ( airline specific !!! )

Nego / Uni / Privates fares

FXP / R,U

Basic Nego / Uni / Private fares quote

( airline specific !!! )

FXP / R,UP

combination of Uni & Published fares

( airline specific !!! )

! !
Nego / Uni / Private fares
.

Override fare quote entries

FXP / R,ET-GR

Exempt Tax - GR

FXP / R,DO-OBD

Override ooking Date

FXP / R,MNL,FS-EUR

EUR

FXP / L KHEE1M
<fare basis>

fare basis

FXP / S2 , 3 / L2 - YLRT / L3 KLRT

fare basis sgmt

MNL

! !
Overide entries ,
Guarantee.

Amadeus Hellas S.A.

Page 81

Basic Manual

madeus Ancillary Services

Ancillary Services , 2 :
A. Chargeable Ancillary Services , SSRs

B. Chargeable Advance Seat Request, - (

Interactive Seat Map).

FXH

Informative ,
SM

FXG

confirmed ,
SM

FXG / S3

ancillary attached
segment 3

FXG / C- VGML

ancillary VGML

FXG /L2,4 / OD

(origin-destination)
2 & 4

Amadeus Hellas S.A.

Page 82

Basic Manual

Best Pricing Entries :

Best Pricing Entries
Best Pricing Entries :
o FQD
o Availability
o
booking classes

&

FXA

FXU 2
& booking classes
( TST )

FXB
booking classes
(Informative, TST)

FXR
Informative pricing
booking class , :
Lowest fare is available.
, :
Lowest sold out Try Waitlist

FXL
! !
ER/ status
!!!!

Amadeus Hellas S.A.

Page 83

Basic Manual

Chart flow:

FXP

CASE .1.

CASE .2.

CASE .3.

-

&

-

.

TST

FXT

SB
FXV
FXR

Amadeus Hellas S.A.

Page 84

Basic Manual

TST -

25.

TST :
o
o

FXP .

Gguarantee . FXP-,
Gguarantee --,
guarantee.

.
TST ( Transitional Stored Ticket )

:
TQT

TQT options

TQT / T1

TST record 1

TQT / P1

p TST record 1

TQT / S7

TST record segment 7

- ST . :

TTE

TTE options

TTE / T 2-3,6

TE / P1

TST

TTE / INF

TSTs infants

TTE / ALL

TST s

, TST record , Deleted Item

:
TTH
TTH / T4

Amadeus Hellas S.A.

TST record

Page 85

Basic Manual

Examples of system responses:

TQT

( command page )

TQT

( GUI )

Amadeus Hellas S.A.

Page 86

Basic Manual

Amadeus

COURSE COMPLETED

Amadeus Hellas S.A.

Page 87