VERSCOM MANAGED SERVICES

Calling Card Solution

Verscoms Managed Calling Card solution is a suite of carrier-grade software and hardware used to provide a comprehensive calling card service over a voice over IP (VoIP) network. The system includes everything needed to set up and operate a calling card servicefrom the call flow and prompts to web-based applications for configuring and managing the system over the Internet.
Verscoms Managed Calling Card solution is a suite of carrier-grade software and hardware used to provide a comprehensive calling card service over a voice over IP (VoIP) network. The system includes everything needed to set up and operate a calling card servicefrom the call flow and prompts to web-based applications for configuring and managing the system over the Internet. Powered by industry leading Pactolus RapidFLEX Service Delivery Platform and Verscom SIPhive Calling Card Solution, the Verscom Managed Calling Card Service lets you offer variations of prepaid and postpaid calling card services that leverage the full power of the next generation network. As the managed services platform has been designed to give complete control from any web browser, service providers get all of the functional benefits of owning a high-end calling card application platform without the investment, risk, or responsibility of operating a complicated and constantly evolving technology platform with 24/7 support. Verscom Managed Calling Card solution is a next-generation approach for delivering a cost-effective, feature-rich calling card service that can be readily deployed network wide through SIP-enabled media gateways or VoIP networks. Based on a pure IP implementation, the Verscom Managed Calling Card solution offer significant advantages over legacy, TDM-based calling card approaches. The Managed Verscom Calling Card solution provides a complete solution for PSTN calling services that includes the telephony service logic (IVR), IP-based media server, web-based subscriber creation and account management, database PIN number creation and authentication, prepaid/postpaid rating and support for output of an AMA standardized Customer Detail Record (CDR) format. This gives service providers an off-the-shelf solution for generating significant service revenuesrapidly and cost effectively. Verscom Managed Calling Card solution can be further facilitated to enable DID/Toll-free origination from LEC/CLEC PSTN/GSM networks and Verscom IP Voice Peering Solution to enable call termination into VoIP/PSTN networks. The solution can be combined with Verscom Carrier Voice service for call termination into international VoIP/PSTN networks which introduces the advantage of one-stop shopping with lower start up cost.
Fully web-driven, easy to use interface for administration Online signup and account management system Web portal for resellers and end-users to monitor real time call detail and call rating Web access for resellers to manage their subscribers System supports distributor and reseller levels under hosted service providers For each level Softswitch and route code management Sessions management Role management and audit Origination and destination type rates Scheduled rate management Tiered rates Bong rates Access number Rates Payphone Rates Advanced rounding and surcharges Connection fee Ability not to charge calls shorter than certain threshold First use fee and daily, weekly, monthly maintenance fees Use credit cards and/or vouchers to recharge the balances Auto recharge with credit card

Web-Based Administration

Multi Layered Hosted Platform

Key features
Easy to use, 100% Web-based control for service providers, distributors and resellers Compatibility with existing media gateways and carriers for traffic origination and/or termination System supports multiple service provider levels for white labeling Multiple language and currency support Customizable; Call flows Company Name and Logo IVR Prompts Prepaid/Postpaid/Limited Postpaid billing features and complex rating schemes Ease of billing system Integration: SQL relational databases maintain CDRs that can be output to any billing system format, easing integration with legacy billing platforms Self-service subscriber Web portal with real-time call detail and call rating Integrated customer service features

Rating & Billing

Antifraud mechanisms for ANI management and Balance Transfer

Activate/Deactivate PINs PIN Locking Traffic reports Lot Reports Sweep Balance Reports Cost Reports

PIN Management Reporting

Variations of Managed Calling Card Service

Prepaid Calling Card Postpaid Calling Card Carrier pre-select CLI registration Callback

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Verscom Managed Services at a glance

Customer demand for converged all-IP, converged multimedia services is driving both new revenue-generating opportunities and major challenges for service providers. Facing increasing competition and commoditization from traditional telecom products, service providers are either in the process of or planning for the move to next generation, converged, network infrastructures in order to offer new, revenue-generating services. Making this transformation can be complex and difficult. However working with Verscom Managed Services and outsourcing all or part of the next generation network planning, implementation and management, the transition to the new infrastructure can occur quickly and efficiently and with reduced risk. Network model, efficiently powering services from managed resources in the core of the network. Operators can outsource their next-generation IP Voice services infrastructure and operations while benefiting from unparalleled commercial and technical features introduced by Verscom:
Differentiate: Start your business with value-added communications services on a carrier-grade platform which is reliable and already proven to be working; Get to market fast: Increase speed to market of new services with a Managed Services solution. Have your team focus on sales & marketing business gears only, without infrastructure setup/integration overhead and the need for recruiting costly experts or waiting your team to get trained to operate the infrastructure; Minimize investment: Improve your cash flow by removing the need for deploying and maintaining your own communications infrastructure and for managing your own operations team; Reduce risk: Reduce your risk without locking a high investment to a costly platform. Combined with these advantages, Verscom committed approach for long-term partnership will help the carriers to achieve higher return of investment, reduced customer churn, increased average revenue per user, greater network efficiency and lower operating costs.

Verscom Managed Services

Application Partitioning:

Prepaid Calling Card Postpaid Calling Card Residential Broadband Telephony Callshop Callback
Session Border Controller& Softswitch Partitioning:

NextPoint SBC Partitioning IP2TDM/TDM2IP Conversion (H.323/SIP to ISUP/ISDN)

About Verscom Managed Services

Verscom Managed Services is emerging as one of the worlds most innovative and reliable hosted IP voice applications solutions providers that helps service providers to increase their revenue from new resources aligning the next generation network with service providers business processes, cost structure, and planned growth. Several service providers across emerging markets built strategic relationships focused on future innovation with Verscom Managed Services depending on its world-class operations outsourcing experience and expertise. Backed up by the large complement of managed service experts with years of end-to-end solution experience, extensive research and development capabilities, global 7x24 presence and proven outsourcing methodology and governance models, Verscom Managed Services provides new converged applications with carrier-grade performance and reliability and a consistent end-user experience across new and legacy systems and devices. Verscom Managed Services is a subsidiary of Verscom International . About Verscom International Established in 2003, Verscom International is a group of technology companies focusing on different segments of the telecommunications services and solutions arena. The core competencies of each group company aggregate into one strong driving force by providing end to end turn-key solutions within three vertical marketscompromising of next-generation infrastructure solutions & professional services, managed IP voice services and wholesale carrier voice services to address the needs of Tier-n wireline and wireless carriers, network operators, and service providers. Verscom International has R&D/Operations/HQ in Istanbul and sales offices in Bahrain, Dubai, and London where the companies main focus is on the EMEA region. Verscom International group companies operate under three different brands, namely Verscom Solutions, Verscom Managed Services and Verscom Carrier Voice.

Verscom Managed Services empowers its partners business gear today with its own managed platform, a combination of multi-service, carrier-grade, and high-performance software and hardware systems that offers a unique platform to deploy, manage, operate and charge for services across any network. Built to deliver flow-through provisioning, customer management and real time billing in a scalable carrier class framework, Verscoms platform has been designed to maximize the Next Generation

Network Architecture and Redundancy

Verscom Managed Services run on our state of art, fully redundant, secure network architecture built in collocation facilities. All the elements from L2 to L5 within in the network are fully redundant and allow Verscom to offer five 9s availability to its clients. Verscom is connected to major Tier-1 internet backbones through redundant high speed connections and 100% uptime guarantee SLAs which is facilitated by a special intelligent route control technology, redundant routers, firewalls and L-2 switches. In addition to IP connectivity reliability, all packet switching, application and database elements are also fully redundant with 1+1 active standby cluster and/or load balancing mode. Where applicable each server in the architecture has a Raid Disk subsystem, redundant network adaptors and redundant power supplies. All of the equipment is fed from 2 active/active redundant UPS/Generator power feeds.

Verscom Managed Service Architecture

INTERNET BORDER ROUTERS BORDER SWITCHES FIREWALL CORE SWITCHES SIPhive Fully Redundant Application Server Farm

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INTERNET

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iSBX/MSX H/A CLUSTER

REDUNDANT RSM

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Multiple redundant connections to Tier-1 uplink providers

Redundant border swithces with Hybrid Mesh topology

Redundant firewalls Redundant core wsitches with redundant H/A with Hybrid Mesh topology Control and Data Interfaces

Session order Controller & Softswitch Fully Redundant Partitionlng Platform