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HB 3212008

Handbook
HB 3212008

Definition of Services in Healthcare Messaging

This Handbook was prepared by Committee IT-014, Health Informatics. It was approved on behalf of the Council of Standards Australia on 21 December 2007. This Handbook was published on 19 February 2008.

The following are represented on Committee IT-014: Australian and New Zealand College of Anaesthetists Australian Association of Pathology Practices Australian Electrical and Electronic Manufacturers Association Australian Information Industry Association Australian Institute of Health and Welfare Australian Institute of Radiography Australian Private Hospitals Association Australian Department of Health and Ageing Central Queensland University Consumers Federation of Australia Consumers Health Forum of Australia CSIRO e-Health Research Centre Department of Health (South Australia) Department of Health Western Australia Department of Human Services, Victoria Engineers Australia Health Informatics Society of Australia Health Information Management Association of Australia HL7 Australia Medical Industry Association of Australia Medical Software Industry Association National Health Information Management Principal Committee NSW Health Department Queensland Health Royal Australian and New Zealand College of Radiologists Royal Australian College of General Practitioners Royal Australian College of Medical Administrators Royal College of Nursing, Australia Royal College of Pathologists of Australasia University of Sydney

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Additional Interests: Cerner Corporation Collaborative Centre for eHealth DH4 HCN La Trobe University McCauley Software Michael Legg and Associates Medical Objects Ocean Informatics Pen Computer Systems

Standards Australia wishes to acknowledge the participation of the expert individuals that contributed to the development of this Handbook through their representation on the Committee.

Keeping Standards up-to-date Australian Standards are living documents that reflect progress in science, technology and systems. To maintain their currency, all Standards are periodically reviewed, and new editions are published. Between editions, amendments may be issued. Standards may also be withdrawn. It is important that readers assure themselves they are using a current Standard, which should include any amendments that may have been published since the Standard was published. Detailed information about Australian Standards, drafts, amendments and new projects can be found by visiting www.standards.org.au Standards Australia welcomes suggestions for improvements, and encourages readers to notify us immediately of any apparent inaccuracies or ambiguities. Contact us via email at mail@standards.org.au, or write to Standards Australia, GPO Box 476, Sydney, NSW 2001.

HB 3212008

Handbook
This is a free 6 page sample. Access the full version at http://infostore.saiglobal.com.

Definition of Services in Healthcare Messaging

First published as HB 3212008.

COPYRIGHT Standards Australia All rights are reserved. No part of this work may be reproduced or copied in any form or by any means, electronic or mechanical, including photocopying, without the written permission of the publisher. Published by Standards Australia GPO Box 476, Sydney, NSW 2001, Australia ISBN 0 7337 8556 5

HB 3212008

PREFACE
This Handbook was prepared by subcommittee IT-014-06, Messaging, under direction from the Standards Australia Committee IT-014, Health Informatics, in response to the Australian Governments objectives for National Standards and related Standards publications within the health sector. The mission of IT-014-06 is to investigate and make recommendations to IT-014 on strategic directions in messaging. The word Service is often used within a sentence or paragraph with multiple connotations or meanings. For example: Service Providers offer listings of the Services under a Services Oriented Architecture platform that is accessed by Web Services. In this context the word Service or Services is used four times without any clear or consistent definition, or consensus across the Healthcare, Community Services (another use), Information Management or Information and Communication Technology Communities. With the Australian Government and the National e-Health Transition Authorities (NEHTA) push towards a Service Oriented Architecture (SOA) approach based on Web Services to support interoperability in Healthcare there is a requirement to develop a standard definition and approach towards identifying and specifying Services that will be required to support Messaging and other functions that are required for secure and reliable machine readable communications. This document is intended to inform and assist in defining an approach for implementing healthcare Services within a Service oriented architecture concept. Standards Australia wishes to thank the Australian Government Department of Health and Ageing for their continued financial support in helping us to develop this Handbook.

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HB 3212008

CONTENTS
Page SECTION 1 INTRODUCTION 1.1 GENERAL .................................................................................................................. 4 1.2 PURPOSE ................................................................................................................... 4 1.3 BENEFITS .................................................................................................................. 4 1.4 TARGET USERS ........................................................................................................ 4 SECTION 2 TERMS AND DEFINITIONS ............................................................................. 5 SECTION 3 BACKGROUND ................................................................................................. 6
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SECTION 4 SERVICES 4.1 INTRODUCTION ....................................................................................................... 7 4.2 WHEN TO USE SERVICES ....................................................................................... 7 4.3 TYPES OF SERVICES ............................................................................................... 8 4.4 STRUCTURE OF A SERVICE ................................................................................... 9 APPENDIX A HEALTHCARE SERVICES SPECIFICATION PROJECT ........................... 12

HB 3212008

STANDARDS AUSTRALIA Handbook Definition of Services in Healthcare Messaging

SECT ION
1.1 GENERAL

I NTRODU CT IO N

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NEHTA and some jurisdictions, including Queensland Health and Department of Human Services Victoria have considered Service Oriented Architecture (SOA) as an important component in supporting and enriching electronic messages in the healthcare sector. HL7.org has also been defining elements of SOA in healthcare for some years in the Health Services Specification Project (HSSP) and a number of Australian stakeholders have participated in this project. 1.2 PURPOSE The purpose of this document is to define a Service and assist in the development of a standard approach towards identifying and specifying Services that support messaging in healthcare. 1.3 BENEFITS This document provides a method of defining Services in a consistent fashion where formal standards have not yet been developed, recognizing the reality that software vendors and individual healthcare organizations are developing and implementing Services today, without consistency or agreed methods. Typically, methodologies consist of processes, techniques, roles and artefacts (deliverables). Therefore, understanding that different types of organizations will define Services for different purposes under various circumstances, rather than define a single, specific directive process, this document concentrates on clarifying what a Service is and what is the context of SOA. 1.4 TARGET USERS The intended audience for this document includes any organization or group planning to define automated Services within the healthcare domain. This could be standards development organizations (SDO), software vendors, healthcare payers or providers, state jurisdictions etc. The term Services definers will be used throughout this document to identify these groups and individuals.

Standards Australia

www.standards.org.au

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HB 321-2008, Definition of Services in Healthcare Messaging

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