SURVEY QUESTIONNAIRES (For PEP/Plan Holders)

Direction: Please read carefully the items below and place a check mark to indicate your answers on the space provided. Kindly answer all the questions honestly. All the answers will be treated confidentially.

I. PERSONAL DATA Name: (optional) Age: ( ( ( ( ) ) ) ) 25 years & below 26 30 31 35 36 40 ( ( ( ( ) ) ) ) 41 45 46 50 51 55 56 years & below

Gender:

( ) Male

( ) Female ( ) Married ( ) Legally Separated

Civil Status: ( ) Single ( ) Widower Educational Attainment: ( ( ( ( ( ( ) ) ) ) ) ) Doctoral Degree with Doctoral Units M.A. Degree Bachelors Degree Vocational Course Others, please specify:

PART II.AWARENESS ON THE RECEIVERSHIP SYSTEM

Directions: Please rate the extent of awareness on the receivership system of the educational plan companies. Place a check mark ( / ) inside the column which best describes your assessment using the following scale: LEGEND: 5 Very Great Extent (VGE) 4 Great Extent (GE) 3 Moderate Extent (ME) 2 Lesser Extent (LE) 1 Not At All (NA)

A. Availability of the Information 1. A plan holder of an educational plan company shares the same information as to other plan holders regarding the receivership system. 2. There is a free flow of information in all parties involved. 3. The educational plan company clearly specified and explained the companys current status.

VGE 5

GE 4

ME 3

LE 2

NA 1

B. Timeliness of the Information 1. The plan holder receives continuous updates regarding the status of the plans. 2. Relevant information is disseminated on a regular basis. 3. The currency of the information can influence the decision of the plan holders.

VGE 5

GE 4

ME 3

LE 2

NA 1

C. Policies and Procedures 1. The principles and procedures are clearly stated by educational plan company to its plan holders. 2. The plan holders have sufficient knowledge should about the policies and procedures. 3. Any amendments in the policies and procedures are immediately disseminated among the plan holders.

VGE 5

GE 4

ME 3

LE 2

NA 1

PART III.PROBLEMS ENCOUNTERED UNDER RECEIVERSHIP SYSTEM

Directions: Please rate the following problems encountered under the receivership system. Place a check mark ( / ) inside the column which best describes your assessment using the following scale: LEGEND: 5 Very Great Extent (VGE) 4 Great Extent (GE) 3 Moderate Extent (ME) 2 Lesser Extent (LE) 1 Not At All (NA)

A. Proper Asset and Trust Fund Management 1. Lack of proper capacity of the educational plan company to manage the companys assets and trust fund. 2. Mismanagement of the investments which were funded by the companys resources.

VGE 5

GE 4

ME 3

LE 2

NA 1

VGE 5 3. The management is not properly enforcing the accounting and ethical standards in planning and managing the resources and investments.

GE 4

ME 3

LE 2

NA 1

B. Payments of the Claims 1. The claims were paid not on a regular basis. 2. The timeliness of the educational plan companies regarding the regular payments of claims is lacking. 3. The full amount of the claim according to the plan holders contract is not given.

VGE 5

GE 4

ME 3

LE 2

NA 1

PART IV.INTERNAL CONTROL SYSTEM UNDER THE RECEIVERSHIP SYSTEM

Directions: Please rate the following internal control system under the receivership system. Place a check mark ( / ) inside the column which best describes your assessment using the following scale: LEGEND: 5 Very Great Extent (VGE) 4 Great Extent (GE) 3 Moderate Extent (ME) 2 Lesser Extent (LE) 1 Not At All (NA)

A. CONTROL ENVIRONMENT 1. The receiver of the educational company is performing his job effectively.

VGE 5

GE 4

ME 3

LE 2

NA 1

VGE 5 2. The educational plan company practices ethical business procedures. 3. Adherence of the educational plan company to its business objectives.

GE 4

ME 3

LE 2

NA 1

B. Control Activities 1. The control activities of the educational plan company can lessen the likelihood and extent of the risks. 2. The control activities throughout the whole company are functioning effectively and efficiently. 3. The control activities satisfy the company objectives as well as the welfare of the plan holders.

VGE 5

GE 4

ME 3

LE 2

NA 1

C. Monitoring 1. The bureaucrats continuously monitor the extent of the operations of educational plan companies in terms of compliance with the existing statutes and regulations of the Philippines. 2. Plan holders are involved in the monitoring process of the current status of the educational plan companies. 3. There is a sound monitoring system of fraud and corruption detection.

VGE 5

GE 4

ME 3

LE 2

NA 1