Professional Documents
Culture Documents
Last week the Auditor General (AG) for the City of Ottawa tabled his report for 2006 at City Council. The AG reports directly to Council and reports annually on a workplan approved by Council. In 2006 he reported on 14 areas - Surface Operations, Employment and Financial Assistance Branch, Fire Services, Building Services, Public/Private Partnership (P3) Processes, IT Processes of the Computerized Financial System, Fleet Services, Property Management, Financial Control Environment, Wastewater and Drainage Services, Munster Hamlet Sewer Project, Client Services, Audits arising from the Fraud and Waste Hotline and a Follow-ups of Contracts awarded to Members of the Board of Hydro Ottawa, Police Service Budget Development and Governance of the Police Services Board. The office of the AG was set up to conduct three types of audits; financial audits, compliance audits and performance (or value-for-money) audits. The focus is examining economy, efficiency and effectiveness issues in areas within the City that provide direct services to the public. The information and recommendations show areas where improvement can be made to both improve services and save money. One of the reasons I ran for office last year was because I was did not feel we were getting full value for our tax dollars. The AG has confirmed this in some areas and provided solid recommendations for major improvments. Management staff have agree with 85% of these recommendations and provided full explanations on the other 15%. The report in full can be viewed on the City's website or at a Client Service Centre. The Corporate Services Committee, on which I am a member held public hearings on the report this week. The full Council will discuss the report with the AG at its meeting on May 23rd starting at 10 am. Council meetings can be viewed on cable (Channel 22) or through the City's website. A Council Audit Working Group will be providing on-going monitoring on the implementation of the recommendations and reporting through the Corporate Services Committee. I am particularly concerned by comments respecting management effectiveness , (particularly with front-line supervisors), lines of accountability and sustaining our infrastructure. These are areas we need to address within the transformation exercise that Council is presently undergoing. It is difficult within an organization the size of Ottawa but must be undertaken. Most City staff work very hard and professionally. Often they are frustrated by the systems that were put in place when the enlarge City of Ottawa was established. By making policies clearer, enabling managers to make decisions, and rewarding good employees it is possible to make significant improvements and to improve staff morale. That is the challenge that Council has to meet.
Coming Events
May 19, plant sale by the Canadian Federation of University Women/Kanata to raise funds for scholarships, 66 Nanook Court, 8 am-noon May 22nd, Meeting on Campeau Drive widening and watermain installation, W, Erskine Johnston School, 50 Varley Drive 6-9 pm May 28th, Ward Council Meeting, All Saints High School, 7 -9 pm May 29th, Pedestrian Plan Open House, Holy Trinity High School 6-9 pm June 15th, Deadline for Green Partnership Pilot Program June 23rd, Give-Away Day