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A Summer Internship Project Report On Study of Employees Satisfaction At CORAL GRANITO PVT. LTD.

In Partial Fulfillment of M.B.A. Programme of Gujarat Technological University, Ahmedabad

Submitted By: Richa B. Shah Enrollment No.:107890592029 Batch: 2010-12

Guided By: Ms. Megha Mody

Submitted To: CHRIST INSTITUTE OF MANAGEMENT, RAJKOT

Affiliated To:

GUJARAT TECHNOLOGICAL UNIVERSITY, AHMEDABAD


JUNE-JULY 2011

DECLARATION

I, the undersigned, Ms. Richa B. Shah, the student of Christ Institute of Management, hereby declare that this Summer Internship Project Report on A Study of Employees Satisfaction at Coral Granito Pvt. Ltd. is the result of my own efforts and the same has not been submitted to any other organization for any purpose.

DATE: PLACE: Rajkot

SIGNATURE

(RICHA B. SHAH)

PREFACE
I am the student of M.B.A of CHRIST INSTITUTE OF MANAGEMENT, RAJKOT.

In this course, we have a special subject for practical studies prescribed by Gujarat Technical University, Ahmadabad. The objective of practical training at M.B.A level is to develop awareness among students about industrial environment and business practice in India.

I am indeed thankful to my parents and all those who encouraged me to join M.B.A and provided such wonderful opportunity to discover and explore my surroundings.

During this I have visited a company, and have taken practical training and prepared report which is as under:

CORAL GRANITO PVT. LTD, MORBI.

I declare that this report has been prepared on basis of true information given by the company.

ACKNOWLEDGEMENTS
A large number of individuals have contributed in undertaking this project. I am thankful to all of them for their immense help in encouragement.

I remain indebted to Ms. Megha Mody (Faculty), of Christ Institute of Management.

I am also thankful of Mr. Amit Bhatasana, of Coral Granito Pvt. Ltd.

I am also thankful to Christ Institute of Management, Gujarat Technological University and Coral Granito Pvt. Ltd. which has given me such a grand opportunity.

Owing You RICHA B. SHAH

EXECUTIVE SUMMARY
On 20 September 2004, Coral Attained Quality System Administration certification base on the most rigorous quality controls at all stage of production in optimum condition. Obtaining this certification was, for us, the result of teamwork and it means that we can give our customers the guarantee of total quality they deserve and the customers get return. In Coral we are now in a position to go a step further. We are working on adapting our quality control system to the AN-ISO 9001:2000 standard which, as well as covering the standards already achieved through the ISO 9001 standard covers other aspects such as design control, the evaluation of customer satisfaction and the per-empting of customer expectation. Our aim is to demonstrate that Coral will always continue to be synonymous with quality. The report discusses the brief overview of various organizational departments, its function and managerial practices. In the changing business environment, organization also considers factors such as cultural diversity, social responsiveness, quality control, employee welfare and ethical and moral obligation to lead their organization successfully. I have done my research to measure the satisfaction level of the employees of the firm. So, this study was done at Coral Granito Pvt. Ltd. with the purpose of identify the level of satisfaction of employees. It finds out their satisfaction or dissatisfaction level with the management of the company. Research shows the proportion of satisfaction level and dissatisfaction level of the company. So, we can say that from the research, company is paying the attention towards its employees very well.

INDEX

SR. NO. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13.

CONTENTS AN OVERVIEW OF INDUSTRY GENERAL INFORMATION PRODUCTION DEPARTMENT PERSONNEL DEPARTMENT FINANCE DEPARTMENT MARKETING DEPARTMENT RESEARCH METHODLOGY SWOT ANALYSIS FUTURE PLAN FINDING AND OBSERVATION SUGGESTIONS
CONCLUSION BIBLIOGARAPHY

PAGE NO.

AN OVERVIEW OF THE INDUSTRY


The overall installed capacity of the ceramic tiles industry can be put at around 15 lack MT / year in the organized sector and 3 lack meter / year in the small and informal sector. About 10 % of the capacity in the he organized sector is reported to be non operational due to various reasons. The informal sector ha relatively variable capacity profile.

There are six major players domination the market with a share of above 75 %, which are followed by around 30 other prominent manufacturers in the organized sector. With a total production of around 9 lacs meters during the year 2001 02. The average in the industry has been fluctuating in could be put in the range of 60 to 70 %

Particulars of some of the prominent players are given here after.

1.

VARMORA GROUP OF PVT LTD. Varmora group of Pvt Ltd. is a group of Johnson international, U.K., which ha tied up with the Rajan Raheja group in India. It is the industry leader with 20 % market shares. The company exports its products to USA, U.K., JAPAN, due its strong parental support. It is the undisputed leader in both the wall and floor tile segments. It is also manufactures vitrified tiles under the brand name Marbonito. Its plants are located in Maharashtra, Madhya Pradesh and Karnataka with a combined annual capacity of over two lacks meter. The Panvel plant of the company is equipped to manufacture 4500 sq meters / day of vitrified tiles.

2.

KAJARIA CERAMICS LTD. Kajaria ceramics ltd. ranks second in the industry with a 15 percent market share. The company is technology supported by m/s Todagres, SA of Spain. Its forte is

the institutional sales. Through one of the costliest brands, it also offers premium quality. It is also largest exporter of the industry and the second largest selling brand in floor tiles. Its plants are located at Bhiwadi in Rajasthan and Sikandrabad in Andhra Pradesh. Its total manufacturing capacity has been put at 1, 60,000 meter/ year.

3.

BELL CERAMICS LTD. Bell ceramics ltd. and Group Company Bell Granito ceramics Ltd. offer Bell and Marbo Granito tiles. It has technical collaboration with the Italian the majors M/s. STI S.P.A. and M/S, Ceramica Mirage S.P.A. Its plans are located at DORA in Gujarat and Banglore in Karnataka, with a combined capacity of 1, 17,000 MT/ years. Though, a new entrant; it ranks seconds in the vitrified tiles segment.

4.

MURUDESHWAR CERAMICS: Mududeshwar Ceramics has a technical collaboration with Sacmi Imola of Italy for manufacturing the largest size of 600 mm X 600 mm vitrified tiles. The plant of the company is located at Hubli in Karnataka. Its production capacity for vitrified is 1200 sq. meters / day.

5.

SUN EARTH CERAMICS LTD. Sun Earth Ceramics Ltd. promoted by Motwani groups. Its wall tiles under the Sonora brand. It has plants at Alibug in Maharashtra and Karjat in Gujarat. It has tie-up with Sacmi Imola & Welko. The combined capacity of the company is reported at 8.65 million sq. meters of tiles.

6.

NITCO TILES LTD. Nitco tiles Ltd. is one of the leaders in floor tiles. Nitco is Indias largest importer and processor of Italian marble and also one of the largest manufactures exterior paints. Nitco today is the largest manufactures and exporter of cement tiles in Asia.

7.

ORIENT CERAMICS AND INDUSTRUES LTD. Orient Ceramics and Industries Ltd is known for its orient brand tiles. It has around 10 % shares in the wall tiles segment and is one of the market leaders in Uttar Pradesh. It has its plant with a capacity of 55,000 meter at Sikandrabad in Uttar Pradesh.

8.

PEDDER & PEDDER TILES: Pedder & Pedder Tiles are Mumbai based floor tiles manufacturer. The company has technological tie-up with Nassetti Ettore Spa of Italy and its products are quite popular in Mumbai and Maharashtra region.

9.

REGENCY CERAMIC LTD.


Regency Ceramics Ltd. is a leading brand having substantial market shares in the floor tiles segment. Its Pondicherry plant has capacity to produce 4000 sq meters / day of vitrified tiles.

GENERAL INFORMATION
SR NO. 1. 2. 3. 4. 5. 6. 7. CONTENTS OUTLAY OF THE ORGANISATION ORGANIZATION CHART SIZE OF THE FIRM ABOUT BOARD OF DIRECTORS LOCATION & SITE PREFERENCE MISSION STATEMENT TIME KEEPING SYSTEM PAGE NO.

OUTLAY OF THE ORGANISATION

Name of the firm Year of establishment Location

: : :

CORAL GRANITO PVT.LTD. 2004 Office: 110 Laxmi Plaza, Industrial Estate, Off. Link Road, Andheri (west), Mumbai - 400053

Factory: 8-A, National Highway, Old Rafaleshwer Road, Lalpar village, Morbi 363642

Phone No. Fax Web site Email Form of organization Size of organization Type of industry Source of finance Bankers

: : :

+91-2822 - 291365 +91-2822- 291364 www.coralgranito.com coralgranito@yahoo.in Pvt. Ltd. Medium sector Ceramic Industry Ownership capital & bank SBI main branch, Morbi

:
: : : : :

Objective

: manufacturing of

To becomes the highest Organization

selling

&

Vitrified tiles in ceramic world

ORGANSITAIONAL CHART:Managing Director

Director
Technical

Director Marketing

Director Finance

Director Accounts

Marketing Manager Head Of Production

Finance Executives Asst. Marketing Executives Sales Executives

Purchase Manager

Asst. Manager A/c Asst. Manager Stores

Head- Slip House Head- Spray Drier And Press Head- Kilns

Supervisors

Operators

Asst. Operators Asst. Operators Asst. Operators Technicians

Operators

HeadGlazing Head- Maint.& Utilities Head- Q.C. & R.&D.

Operators

Engineers

Supervisors

SIZE OF THE FIRM


Size of an organization depends on their capital investment in fixed assets.

There are four types of industries: Tiny industry Small scale industry Medium scale industry Large scale industry

Coral is a medium scale having investment in:

Fixed assets of Rs. Current assets of Rs. TOTAL

14, 01, 00,000 1, 58, 00,000 15, 59, 00,000

Coral is a private Limited company established under the companies Act, 1956.

Its characteristics are: Limited on member ship, Restriction on public issue of shares, Management and ownership are separate, Restriction on transfer of shares, Separate legal existence.

ABOUT BOARD OF DIRECTORS


Coral has five Board of Directors. These are: Shri Govindbhai G.Varmora Shri Bhudarbhai G.Varmora Shri Jagdishbhai G.Varmora Shri Manojbhai G.Varmora Shri Hardikbhai G.Varmora

SOME DETAILS ABOUT B.O.D.: SHRI GOVINDBHAI G. VARMORA

Shri Govindbhai having 12 years of experience in manufacture of Ceramic Glazed Wall Tiles in family concern M/s Sunshine Ceramics, Morbi. He is looking after overall management of the unit. SHRI BHUDARBHAI G. VARMORA

Shri Bhudarbhai is a Civil Engineer and at present looks after technical aspects of Sunshine Ceramics Pvt. Ltd. he has long experience technical & maintenance of the plant & machinery. He is looking after the marketing department. SHRI JAGDISHBHAI G. VARMORA

Shri Jagdishbhai having 5 years of experience in purchase department of sunshine ceramics Pvt. Ltd. he is looking the granite unit.

SHRI HARDIKBHAI G. VARMORA

Shri Hardikbhai is M.B.A. by qualification and having three years of marketing experience in sister concern M/s Sunshine Ceramics. He is looking after the marketing department of the unit. SHRI MANOJ KUMAR G. VARMORA

Shri Manoj Kumar is mechanical Engineer by qualification having 5 years of production experience In sister concern M/s Jayson Ceramics. He is looking after the production side and quality of the product.

LOCATION & SITE PREFERENCE

The side of the unit is 8-A, National Highway, Old Rafaleshwer Road Lalpar village, Morbi 363642

As there are number of units engaged in the similar line, cheap and skilled labor are available from here by areas.

As this is well developed Industry zone, Power connection from Gujarat electricity board is available very easily.

This site is very near to Machchhu River and dam. So, here by plenty water is available at very low depth.

Morbi is very famous for its Roofing Tiles, Glazed Tiles, Floor Tiles, and Sanitary Wares. Direct consumers of these products are visiting Morbi for their requirement over above dealer network.

As in this area there are more than 50 units engaged in the same line, raw material suppliers & machinery suppliers used to visit this area. So, Raw material available becomes easy. Experienced and skilled machineries repairs & technocrats are available here.

MISSION STATEMENT

Some may come and some may go but we go on forever.

The Mission statement says it self that the companys mission to becomes the one of the most leading company in the wall tiles and vitrified tiles all over world.

TIME KEEPING SYSTEM


It means how shifts are these and how many hours are there in each shift. It is important for discipline and it contains the record of person in the organization.

INDUSTRY: In Coral Granito, factory is running for continuous i.e. for 24 hours. It is working in 3 shifts. There are:

8.00 a.m. 4.00 p.m. 12.00 p.m.

to to to

4.00 p.m. 12.00 p.m. 8.00 a.m.

OFFICE: In office hours of Coral, is a under: There are:

8.00 a.m. 2.00 p.m.

to to

12.00 p.m. 6.00 p.m.

PRODUCTION DEPARTMENT

SR. NO. 1. 2. 3. 4. 5. 6. 7. 9. 10. INTRODUCTION

CONTENTS

PAGE NO.

ORGANIZATION CHART RAW MATERIAL AVAILABILITY INSPECTION OF RAW MATERIAL ABOUT PRODUTS PRODUCTION PROCESS (FLOW CHART) TYPES OF PRODUCTION PRODUCTION PROCESS QUALITY MANAGEMENT

INTRODUCTION
The term production is wide in scope. It includes manufacturing process by which raw material are transformed into finished goods for final consumption. Land, capital, labor & entrepreneurs are the factors of production where as it includes market, research, personal selling, sales promotion, advertisement, publicity & all other activity relating to distribution.

In brief, production refers to process of fabrication of a product or a physical object through these of raw material, capital, entrepreneurship for the satisfaction of human wants.

ORGANIZATION CHART

PRODUCTION MANANGER

SECTION HEAD

SUPERVISOR

WORKER

HELPER

RAW MATERIAL AVAILABILITY


Raw material are the basic requirement for any industry. Raw material converted into finished goods after various processes on it. Source of Raw Material:

In Coral, raw - material are collected from various parts of the country and from various other countries also. Raw material are available with the help of roadways if purchased from the country. If the materials are purchased from other country then it is available with the help of waterways.

List of Raw Material Used for Production of Vitrified Tiles:

Raw-Material Pots Feldspar Quartz Soda Feldspar Ball Clay

Place From Where It Is Obtained Rajasthan Rajasthan Rajasthan Rajasthan

Kadappa Clay China Clay Soluble Salts Abrastevas L.P.G. Zircon

Andhra Pradesh Gujarat Import ( Spain ) Import ( China ) Madhya Pradesh & Gujarat Import (Australia)

INSPECTION OF RAW MATERIAL


Raw material are inspected and checked before they are sent to production department. The quality of raw material is maintained in Coral as per guidelines of ISO 9002. so that, finished goods are in good quality and need not be altered because of non availability of good raw material. Flow chart for the inspection of raw material can be showed as follows.

Sampling From Trunk

Mc % Content

Griding

Drying

Powder Preparation

Mc % Addition

Pressing

Firing

Water Absorption

ABOUT PRODUCTS
Products are the final outcome of the whole manufacturing process. The qualities of the products, determine the sales, sales determine the profit. Thus, the product should be as per the demand of customers.

Coral manufactures vitrified tiles having the various category & size.

They manufacture tiles of different plain colors like:

Terracotta, Ruby Pink, Mushroom, Jaiselmer, Dove gray, Aquamarine. Ivory, Jet Black, White etc.

PRODUCTION PROCESS (FLOW CHART)

Clay & Mineral

Slurry

Air Heating

Spray Drying of Slurry

Storage of Powder

Sieving

Pressing

Loading Into Dryer

Drying

Screen Printing of Tiles

Firing

Polishing

Sorting & Packing

Finished goods dispatch

TYPES OF PRODUCTION
They are about two types of production. They are: Continuous production process Intermediate production process

Coral follow continuous process.

MANUFACTURING PROCESS
Formation of Tile Body And Drying: The powder is taken from the silos and after sieving on a vibrator fitted with a magnet, it is fed into the hoppers of the hydraulic press where the powder is pressed in the shape of a tile of specific size as per the cavity of the die. Green tiles to a specified temperature to remove the moisture. Preparation of Designs And Screen Printing of Tiles: In the Glaze Line and Printing section, various types of designs are prepare and printed on the dried tile by applying colors on the screen-printing machine. Tiles with marbles finish need to be screen-printed, where as other types of tiles may not be subjected to this operation. Firing: The Tiles thereafter are fed into the fast single layer roller kiln in which the tiles are fired. The kiln has different temperatures ranging from 500 degree centigrade

to 1400 degree centigrade in its different zones. Here, verification takes place in the body of the tile. Polishing : The baked tiles are subjected to polishing by using 32 head polishing line. The tiles are also side chamfered. Thus, in this section, size and thickness variation are minimized. Matt finish tiles do not need polishing operation. Sorting & Packing : The polished tiles are subjected to quality checking and sorting, where an operator marks out tiles with defects and segregates them into different categories such as first, and second or third grade quality. Different grades of the finished tiles are then packed into different types of packing boxed, which are marked accordingly. The packed finished goods are there after sent for dispatch.

QUALITY MANAGEMENT
The quality policy of M/s coral is to manufacture and supply of vitrified tiles that satisfy the customers through a well defined quality management system satisfying ISO 9001 2000 quality standard and continual improve.

HUMAN RESOURCE DEPARTMENT


Sr. No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. INTRODUCATION ORGANISATION STRUCTURE HUMAN RESOURCES PLANING RECRUITMENT AND SELECTION PLACEMENT AND INDUCTION TRAINING OF EMPLOYEE PROMOTION AND TRANSFER PROBATION CAREER GROWTH PERFORMANCE APPRAISAL SYSTEM WAGES AND SALARY ADM TRADE UNION COLLECTIVE BARGAINING EMPLOYEE BENEFIT AND SERVICE GRIEVANCE HANDLING PROCEDURE JOB DESCRIPTION Contents Page No.

INTRODUCTION
If we took the word management, we get idea about the personnel management. the word management can be divided in the following ways:

Management

Management (tactfully)

Thus, the word itself can be suggesting the importance of personnel management. Personnel department is an important part of any industry. It is said that. Mind your ment and your ment will mind everything.

For success of and company, efficient people are responsible; management has to get the work done through others.

People are responsible for the problem or progress of the organization. If people were managed effectively, the organization will run effectively.

Success of the organization depends on imitative and involvement of manpower. They have to be maintained, motivated and provided incentives for their progress. But to manage man is difficult as every person thinks differently.

An efficient organization is where the personnel fell a since of belonging to the organization and works with enthusiasm and interest in his work.

ORGANIZATION STRUCTURE
To organize the personnel is to divide the work, among various personnel and assigning the authority. So, they can do their work efficiently. In large organization, personnel department is separate for the achievement of goals and the personnel manager has authority and higher status in the organization in his own department.

Board of Directors

Managing Director

Executive Director

Personnel Manager

HUMAN RESOURCE PLANING


Human resource or man power planning is the process by which a management. Determine how an organization should move from its current manpower position to desired manpower position. Through planning, a management strives to have right number and kind of people at the right time to do things, which results in both the organization and the individual receiving the maximum long-range benefits. According to Coleman, Human resource of man power planning is determining man power requirement and the means for meeting those requirements in order to carry out the integrated plan of organization.

In case of Coral human resource planning is done as per the need.

RECRUITMENT AND SELECTION


Recruitment Recruitment has been required as the most important function of personnel administration. Because unless the right types of people are hired, even the best plant organization charts and control systems would not do much good. Recruitment is the discovery vacancies. In other words, it is a linking activity bringing together those with job and those seeking jobs.

An expert Flip views Recruitment as both a positive as well as negative activity. According to him, it is a process of searching for prospective whenever it required applications for vacant seats in any department it gets theorem. A lot of application apply and try to get job throughout the year by applying with out invitation and co recruit all these applicants and select the perfect one for the prescribed job.

Selection The selection procedure is concerned with serving relevant information about an applicant. This information is secured in a no. of steps or stages. The objective of selection process is to determine whether an applicant meets the qualification for a specific job and to choose the applicant who most likely to perform well in that job. According to Yoder, The hiring process is of one our many go on go, candidates are served by the application of these tools, qualified application on to the next hurdle, while the unqualified, selection is referred as a negative process. Because most of the applicants are rejected.

Here is case of Coral the co selection process includes basic four main steps :

1. 2. 3. 4.

Preliminary searching interview Checking reference Comprehensive interview Final employment decision

PLACEMENT AND INDUCTION


Once an offer of employment has been extended and accepted the final steps in procurement function of the individual on the new job and orienting him to the organization.

Placement may be defined as the determination of the accepted candidate is to be assigned and his assignment to that job. A proper placement a worker reduces employee turnover, absent sum and accident rates and improves morale.

Induction is a technique by which a new employee is rehabituated into the changed surrounding and introduced to the practices, policies and purposed of the organization. In other words, induction means introducing or orienting a new employee to the organization and to follow up for his adjustment in the organization.

In this industry, when a new employee is selected, he is kept under the supervisor of his superior where he is trained. The new employee is provided with the operational knowledge that is specific to the position and location.

TRAINING OF EMPLOYEE
Training is a process of learning of programmed behavior.

It is undertaken after the employee has been selected, pleased and inducted. People acquire knowledge and skill for a definite purpose by the organization procedures. It gives people an awareness of the work and procedures to guide their behavior. It attempts to improve their performance on the current job or prepare them for intended job.

At present training of workers is necessary because many jobs have assumed a highly technological character and under automation, we require highly skilled operatives.

In Coral, the worker who need training are kept under their supervisors who give them training while training for staff members or managerial level is given on the jobs.

PROMOTION AND TRANSFER


A promotion may be defined as an upward advancement of an employee in our organization to another job, which commands better pay/ wages, better status / prospectus and authority, better working environment hours of work and facilities and a higher rank.

A transfer is horizontal or lateral movement of an employee from one job, selection, department, shift, plant or position to another at the same or another place where his salary, status and responsibilities are the same.

Coral as a company is only two year old, therefore there are no such policy and programs formulated for promotion as well as transfer.

PROBATION
All regular appointments against permanent vacancies whether on first appointment or on promotion, shall be on probation for a period of six months in the first instance.

CAREER GROWTH
Matching with the organization growth, manpower needs the promotional avenues of employee would depend their on educational background, experiences, competence to shoulder higher responsibility, potential for future development by DPCs and such other consideration as may be necessary to judge the suitability.

PERFORMANCE APPRAISAL SYSTEM


Performance appraisal is a systematic process of evaluation of the performance and personality of employee.

This policy helps the personnel management in assessing the training and counseling needs of the personnel. Performance appraisal is a tool for measuring the efficiency of an individual employee.

Performance appraisal helps the manager in taking decisions regarding promotion, transfer etc. It is an inevitable tool of the unit which is a systemic evolution of the performance of the employee. it evaluated the contribution of an individual employee to the entire unit.

In Coral the supervisor sees the employee ability to do work properly and effectively, whether he understand his responsibly or, how is his behavior towards his colleague etc.

WAGES AND SALARY ADMINISTRATION


Wages and salary administration refers to the establishment and implementation of sound policies and of employee compensation.

It is mainly concerned with the financial aspect of needs, motivation and rewards managers. Therefore analysis and interpret need of their employee. So that rewards can be individually designed to satisfy their needs. For it has been rightly say that People do what they do to satisfy some need before they do what they do anything they look for a reward or pay off.

Wages are the economic competition paid to the workers for the service decided by them. It can be divided into two types. i.e. piece wage and time wage.

In Coral, there is time wage system and it is paid on monthly basis. There wages are calculated as per monthly wage rate according to the minimum to the minimum wages act to government salary is the economic at managerial level. Salaries are paid on yearly basis and its amount is by the company according to the working efficiency of the employee.

TRADE UNION
A trade union is a continuous and voluntary association of the salary earners. It is formed for the safeguarding of interest of its members maintaining and improving the condition of their working lives, raising their status promoting interest. And securing better relation between them and their employee through collective bargaining.

In Coral, there is no special trade union. The purpose to make these unions is maintaining the interest of workers and management. These unions do not disturb with out any special

problem and interface in the routine work. They always try to maintain the relation between the employees and management staff.

COLLECTIVE BARGANING
Collective bargaining means the agreement and the bargaining between the two parties. On one, hand the representatives of employer and on the other hand, representatives of employee. In collective bargaining workers or trade union and management certain contract or agreement regarding wages, working hours and certain other important working conditions in the organization. The essence of collective bargaining is the discussion and agreement between the interested parties and no intervention from third party.

In Coral, management is having agreement with the employee regarding wage, working condition, promotion, transfer and other facilities medical facility.

EMPLOYEE BENETIF & SERVICE


Employee benefit and service means benefit to the employee other than alary as per factory act 1947.

Coral provides various monitory and non-monitory benefits and services like: Statutory Welfare Measures : Under this, the company provides cold-water facility, first aid facility and they use ceasefire for preventing an employee from fire. Bonus: 10 % extra bonus is provided to the worker Allowances : Various types of allowance are given to the workers. Coral provides two wheeler facilities and 100 % expense of petrol. Loan Facility : Loan is provided to the employee, when in need. They are not charging any type of interest on the loan. It is repaid in installments. Loan is provided for education, marriage, and in other emergency condition. Insurance Policy : Group insurance is taken for the factory workers. Provident Fund Scheme : Provident fund scheme is the facility provided to every employee may be at high post or low post. In this scheme, a certain percent of employees salary is oriented by the firm and on that 12 % of interest is paid and the employee adds every certain fixed percent to it, the interest is paid on both employee and employees

amount. The employee can get only this accumulated amount at the end of the job when he gets retired.

Coral has adopted this scheme, they are putting 12% of the salary as Provident fund which is refundable after the retirement of the employee of when he is going abroad for permanent settlement or when is going for another job.

GRIEVANCE HANDLING PROCEDURE


Grievance is any discontent or dissatisfaction, when whether expressed or not, whether valid or not, arising out of anything connected with the company. Which an employee thinks, believes, of even feels to be unfair, unjust or inequitable.

Though management tries it level best to take almost care of its employee, there may sometimes arise dissatisfaction among the employees regarding wages, allowance, and condition of work, which may ultimately lead grievance. These problems must be solved before they have any adverse effect on the working of the unit.

In case Coral most of the employees are satisfied and management always tries to satisfy the needs of the employees as quickly as possible. If any problem arises than related manager will try to solve it.

JOB DESCRIPTION
Job description Is an important document is basically descriptive in nature and contains a statement of job analysis. It provides both organizational; information and functional information. It defines the scope of job activity, major responsibilities and positioning of the job in the organization. It provides the worker analyst and supervision with a clear idea of what the work must do to meet the demands of the jobs.

In Coral function of job is prescribed but no special importance is given.

Finance Department
SR. NO. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. CONTENTS PAGE NO.

INTRODUCTION ORAGANIZATIONAL STRUCTURE OF FINANCE DEPARTMENT OBJECTIVE OF FINANCIAL MANAGEMENT FINANCE PLANNING CAPITALIZATION CAPITAL STRUCTURE ACCOUNTING POLICY WORKING CAPITAL REQUIREMENT PROJECT COST SOURCES OF FUNDS BREAK EVEN POINT SENSITIVITY ANALYSIS

INTRODUCTION
One of the fundamental activities of a company is financial activity. Finance is the life blood of any business. It is rightly term as the size of money. Financial management is that managerial activity which is concern with planning and organizing financial resources of an organization we need finance of the production of goods and services as well as their distribution.

Finance function assumes an important role in the business system and it should be given equal integration and co ordination of those three vital subsystem of business going hand in hand and means to accomplish the common goals of the enterprise, for e.g. productivity and satisfaction.

A company requires a number of assets to run the business. Financial management is the managerial activities which are concern with the planning and controlling of the firms financial resources.

The subject of financial management is of immense interest to both academicians and prating managers. This company has also separate finance department.

ORGANIZATIONAL CHART

Financial Deparatment

Financial Manager

Chief Accountant Administrative Officer

Clerical Staff

Objective of financial Management


The objectives provide a frame for optimum financial decision making. Here the term objectives is used in the sense of an decision criterion for taking investment financing and dividend policy decision there are two widely discussed approaches

Profit Maximization:-

Increase profit should be undertaken and those that decreased profit is to be avoided all decision of the firm should be oriented to maximization of the firms profit.

Wealth maximization:-

Wealth maximization is an appropriate and operationally feasible criterion to chose among the alternative financial actions. It provides and unambiguous measure of what financial management should seek to maximize in making investment and financial decision on behalf of owners.

Coral also has profit maximization objectives. They always try to reduce expensive and maximum utilization of resources. So, they get more profit.

Financial Planning
Financial planning is one of the important aspects of financial management. Financial planning is to take prior decision regarding how much capital would be needed to run the business activities. Financial planning includes decisions regarding long term investment decisions. The activities covered by the financial planning are as under:

Establishing Objectives:- The objective of finance department of this company is to employ the required capital and manage it is proper way for the smooth running of business. To take maximum advantage of changing economic condition financial planning is required.

Policy Formulation: - In Coral the financial policy is categorized in following ways. A) Policies governing the amount of capital required for firms to achieve their financial objectives. B) Policies which determine control by the parties who furnish the capital. C) Policies which guide management in the selection of sources of funds.

Forecasting: - In this step the forecast of future requirements of finance and forecast of future financial position of the firm is made. Then accordingly the present planning of finance is made, taking into the consideration the future.

Formulation of producers: - Financial policies are broad guides which to be executed properly are translated into detailed producer.

Thus the financial planning of company is made.

Capital Structure
Capital structure or financial structure of a company is the make up or form or composition of capitalization e.g.:- the type of securities to be issued and the relative proportion of each type of securities in the total capitalization.

There are three fundamental pattern of capital structure: 1. Equity shares 2. Equity and preference shares 3. Equity and preference shares bonds, debenture and for getting long term loans from financial intuition.

In Coral they have only issue equity share capital in capital structure, which can be seen in capital structure of their company it is, Directors equity Share holder equity Term loan Unsecured loans 70, 00,000 45, 50,000 93, 60,000 98, 00,000

It is proposed that unsecured loan will not be repaid till the repayment period of the term loan is not over. From the above that Debt equity ratio works out to be 1:96:1 Promoters contribution 33.67% of the project cost. Unsecured loans 6.28% The terms loan has been worked out considering margins at 70% against land, factory, building, indigenous, machinery, and other misc. The desirable equity ratio is 1:2 .

Accounting Policy
Accounting function is a necessary input into the finance function. That is, accounting is a sub function of finance. Accounting generates information relating to activities of the firm.

The company follows the accrual method of accounting and all claims receivables and liabilities are provided on that basis.

Depreciation is provided during the year at prevailing rates prescribed by the company Acts 1956. Inventories are valued as under.

Raw Material
Stock in progress Finished goods Stores, spares, fuel and consumables

Average Cost
at average cost estimated at cost or market price which ever less At average cost

Working Capital Requirement

Working capital or circulating indicates circular flow of cash i.e. a sort of revolving fund starting with cash used to pay for raw materials, labor and operating expensed and when finished product are ready for sale, the cash is recovered through sale of these goods. Operating cycle

2. Raw Material

1.
Cash

3. Work-InProgress

5.
Debtors

4. Finished Goods

The total working capital requirement for the first year operation estimated Rs. 455 lakhs.

The W.C.R is prepared to be met through bank finance to the same of Rs, 297 lakes and promoters funds at Rs. 158 lakes.

Detailed calculation for W.C.R and the proposed finding arrangement have been shown in annexure.

Project Cost

PARTICULARS Land Factory building Imported machinery new Indigenous machinery Electrical installation Tools Installation Bank guarantee for EPCG GEB deposit Computers Furniture Other Misc. assets Preliminary and preoperative expenses Provision for contingencies Total capital cost of project Margin money for working CAPITAL (TOTAL)

ESTIMATED COST 1,00,000 2,48,00,000 5,59,00,000 4,38,00,000 54,00,000 4,00,000 3,00,000 7,00,000 40,00,000 1,00,000 4,00,000 2,00,000 20,00,000 20,00,000 14,01,00,000 1,58,00,000 15,59,00,000

Sources of Funds
A adequate sources of capital must be developed by every business concern. A manufacturing company requires capital for 3 purposes: To acquire or create fixed assets Working capital for financing day to day manufacturing and marketing operations Capital for expansion, modernization etc. A company has 2 main sources of capital Internal sources: - Depreciation provision, G.R. etc. External sources: - Share capital, debenture capital etc.

The company has its own share capital. The directors of the company have invested in shares capital and have taken loan from the bank.

Break Even Point


The calculation of B.E.P. at Annexure to this report.

Profit volume ratio come at 53% in the first year and gradually stabilizes at around 52% in the subsequent years of operation.

The cash B.E.P. is estimated at 43% and approximately 51% of the installed capacity.

Sensitivity Analysis
5% reduction in the sales price and 5% increase in the Raw Material cost shall have the following effects on the profitability. The detailed calculations of the sensitivity analysis are presented in the report. Increase in the sales price by 5% shall result an increase in the net profit by 407 lakhs in the 3rd year. Similarly 5% increases in the Rm. cost shall result in the net profit Rs. 220 lakhs in the 3rd year.

MARKETING DEPARTMENT

Sr. No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. INDRODUCATION

Contents

Page No.

ORGANIZATION CHART CHANNEL DISTRIBUTION SELLING ARRANGEMENT EXPORT POTENTIALS MARKET SIZE SALES PROMOTION PRICING ADVERTISING MARKET RESEARCH COMPETITONS

INTRODUCTION
Up till 1980, the people preferred those products that were widely available, cheaper. So far, its nature is concern. But after that the revolution has taken place, the production area has been substituted by the marketing area. It is said that with out efficient marketing of this goods even though you have get the best product in the earth you cannot sell it. Marketing emphasis is increasing day by day and that is why it is said that the coming years are of marketing. Marketing plays proper attention to the needs of the people and even for the after sales services.

Marketing is the main point of all business activities, because the objective of all business enterprise is to satisfy the needs and wants of the society. Production or purchase has no meaning unless a firm is able to market the goods and service. Marketing is the distinguishing feature of business marketing is an important segment of a unit. It is necessary for each and every business unit.

Company produce products and consumers use them. Marketing is the path through which the good of a company reach to the consumer.

Coral has got a separate department of marketing.

Organization chart

Board of Director

Chairman

Managing Director

Marketing Manager

Assistant Manager

Regional Manager

District Manager

Area Manager

sales Man

CHANNEL OF DISTRIBUTION
The channel of distribution of trade channel is the path of route along which goods move from producers to altimeters users. A producer puts his product in the hands of actual uses through the distribution network. It is a pipeline through which product flow during their journey to the. The channel survey as a connecting link between the points of

Manufacturers

Dealer

Consumers

consumption, a channel crests the place and utility distribution. There are about 300 dealers in all the states of the country. They directly hand over the goods to the merchant of the abroad companies.

There are about 300 dealers in all the states of the country. They directly hand over the goods to the merchant of the abroad companies.

SELLING ARRANGEMENT
Unit is running three ceramic wall glazed tiles. Units having more than 60 dealers in all over India. Promoters are more concentration on rural and semi urban market and attract middle class people. Price difference between brand name tiles and these small units are much wider. Because of very low overheads and little, marketing budgets. By this strategy unit id bale to set up its well organized more than 60 dealers network all over India. Due go quality product and very competitive prices units tiles are being sold all over India transportation cost is very high.

In view of very high cost of cement base, galicha and marble tiles a very high cost of its fixing charges, cement made floor tiles are now going out of market. Cost of cement tiles approx Rs. 10 / - or Rs. 35 /- per sq.foot. As against this very attractive ceramic floor, tiles can be sold at Rs. 16 /- to Rs. 20 /- per sq.foot with very attractive margin. 60 dealers networks all over India is waiting to sell the quality product form this group.

In view of recent union budget. Lot of incentives are given for construction of houses and in view of low rates of interest for housing finance housing industry is being boosts up.

Unit is also exporting its product i.e. vitrified tiles. So, they have also overseas links to launch their product out of India.

EXPORT POTENTIAL
So far, the exports of the products were restricted to Gulf and African continents and more towards meeting the export obligations arising but of machinery imports. With the major market opening up and the gap of technological advancement in the manufacturing being narrowed the market for these products will grow. However in mainly depend upon the conformity to developed countries strict standards shall determine the growth. The increased production capacities shall see the companies moving towards the developed export, markets Indian ceramic industry in spite of the advantages according out of low labor costs, is wrought with the problem of quality and design slowly companies are fortifying their R & D designs. As capacity have not grown to economies, presently the glazed and ingredients are yet important. Added to that the assimilation of modified with Indian conditions. Murudeshwar Ceramics has earned government recognition for their R & D. Kajaria has already received the ISO 9002.

MARKET SIZE
As per Saket industrial degest June 1996, size of vitrified tiles is as under.

The vitrified tiles market size is established at Rs. 525 cores where as floor tiles segment Rs. 300 cores. The demand for these tiles is growing at a pace of 30 %. The progressive cut in the excise duty has fuelled the growth of the vitrified tiles. the production capacity is expected to bulge by nearly 5.35 lack tones by 1997-1998.

SALES PROMOTION
Sales promotion is a higher or a connectivity link to lubricate the marketing efforts. It is not expenditure. It is an investment, which can pay rich dividends. It is a plus ingredient in the marketing mix.

Coral uses sales promotion to a certain extent. They promote their sales by not offering discount but offering quality items in various weights, prices etc. they do 100 % direct sales. So, we can say that they do not adopt any technique because of potential marketing and potential customers.

PRICING
Price is an important factor affecting the success of a firm. Pricing decision and policy have direct influence on sales volume and profit of the business. Pricing is fundamental to all marketing efforts. Pricing is the process or service in monetary terms.

Pricing is an important decision that every company has to take high price or low price may create a bad reputation of the company. The price of a product is a crucial decision.

Price of a product is determined after doing market research survey and by considering past sales competitors prices are also considered.

Coral pricing policy is cost + profit. Whatever expenses have incurred during the manufacturing of the product is considered plus profit is too included. Competitors price is also considered. They try to their cost of production. I their prices are higher than their competitors.

They give credit facility to dealers of 30 days. Price is set after considering taxes too. They consider all their taxes before pricing the products.

ADVERTISING
Advertising can be defined as mass paid communication of goods, service or ideas by identified sponsor.

It is paid communication because the advertiser has to pay for the space or time in which his advertisement appears. Advertising is marketing a product through any means of communication. It is a need generator. It is an exposure of the product in a wide global market. It is a creative competitor to fight competition.

Coral advertise their product on very large scale. They advertise their product on television and also do wall painting all over the India. They also use to advertise their product in hoardings also.

In business magazine and so many pamphlets are used for advertising. They also advertise in forms of kitchens and paperweights

MARKET RESEARCH
Marketing research is a systematic a scientific collection, recoding and analysis of data regarding problems in the field of marketing.

It is through market research an enterprise plans the appropriate marketing strategies and implements the marketing concepts and takes a scientific approach to marketing management. Marketing research invoices special project and studies of various kinds including the purchase of outside service and on going basis designed to improve understanding of the entire marketing system especially the behavior of buyers, dealers of resellers and competitors. In Coral, first of all they study about the customers requirement. They try to introduce well facility every time, they have a marketing research them which goes all over the country and desired. Thus, Coral carry out its marketing research programmed successfully.

COMPETITORS
It is rightly said that, Without competitors market does not survive.

The present era of manufacturing industry in our country depends on quality product and timely delivery along with after sales, services. Coral also starving in the market or sale its products in the competitive market. Coral has reached in a position where other factories are looking for.

Their competitors are Varmora, Smpolo, Kajaria, Bell, H.R.Johson, etc.

RESEARCH METHODOLOGY

SR NO. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

CONTENTS RESEARCH PROBLEM OBJECTIVES OF STUDY RATIONALE OF STUDY IMPORTANCE OF STUDY SCOPE OF STUDY LIMITATION OF STUDY SOURCES OF DATA REASERCH DESIGN RESEARCH & SAMPLING PLAN DATA ANALYSIS TOOLS TESTING OF HYPOTHESIS

PAGE NO.

RESEARCH PROBLEM
The increasing and changing trends of the businesses requires modifications and changes in employees in order to survive and sustain in the cut throat competition. Therefore competitive products and the current situation of employees in an organization could be the area of the concentration.

Also the proportion of satisfaction and dissatisfaction level of the employees in an organization could be the problem of research. To identify the satisfaction level of employees, I have selected Coral granito Pvt. Ltd. for research.

OBJECTIVES OF THE STUDY


Following are the main objectives of the study.

1. To know the satisfaction level of the employees at Coral 2. To know the ratio of involvement in decision making. 3. To know the actual progress of employees in the company. 4. To what actually employees want from the employers.

RATIONALE OF STUDY
According to me employees play a vital role in manufacturing unit. As we know that employees are the assets of the firm, we have to consider their satisfaction level because it directly related with the production system of the firm.

Employees help to increase the profit of the firm by producing more and more quality products. Coral is paying attention towards the employee satisfaction. Today employees are like bread and butter for all type of manufacturing firms because without them nothing can be produced.

Today all the manufacturing units are trying to satisfy the employees and providing the better facilities as compared to the other units. In this highly competitive era, employee satisfaction is considering at the top-most required thing. Because the labor turnover ratio is affect to the cost of the firm.

To categorize the level of satisfaction, most of the employees of Coral granito Pvt. Ltd. are covered under the category of satisfied employees. The employees are satisfied with the management of the company. From 200 employees I have selected 50 employees to know the level of satisfaction of the company.

IMPORTANCE OF STUDY
Research has its special significance in solving various operational and planning problems of business and industry. Research is considered critical and its results support in more than one way, in taking decision. Research on employees satisfaction is the study of identifying the level of satisfaction of employees in the organization. Thus, research is the origin of knowledge and an important source of providing guidelines for solving different business, governmental and social problems. It is a set of functions which enables one to understand the new developments in ones field in a better way.

SCOPE OF STUDY
I have done my research to measure the satisfaction level of employees of the firm. So, this study was done at Coral Granito Pvt. Ltd. with the purpose of identifying the level of satisfaction of employees. It finds out their satisfaction or dissatisfaction level of the employees. Research helps to know the current situation of employees in todays factory. By this research company can focus on the employees satisfaction.

Any researcher can do the research work by taking the respondents from present employees.

Research shows the proportion of satisfaction level and dissatisfaction level of the company. So, we can say that from the research, company is paying the attention towards its employees very well.

LIMITATIONS OF STUDY
1. Majority of employees are working in production department and they are semiskilled. So, company has to face the problems regarding the technology.

2.

Limited knowledge and experience about the subject of researcher.

3.

Sample size is only 50, which may not represent the overall population.

4.

In such cases respondents were not be able to give all the information because after all they are working in the company. So, it may possible they are not giving the correct or complete information.

5.

Time constraint .

SOURCES OF DATA
Duration of the study is one and half month to know the level of satisfaction.

Primary Data Questionnaire prepared for employees. Observation regarding views of the selected respondents. By direct meeting with employees to collect the information regarding the satisfaction level. Secondary Data Broachers of company Websites Text book and Reference books

RESEARCH DESIGN
Research design is one of the most impor tant aspects where the design must be appropriate in order to have the desired result. Research design includes various aspect s which are as follows:

I have done m y research by two ways i.e. primary data & s econdary data. For the primary data I have to ch oose the respondents from company for knowing the satisfaction level of employees.

RESEARCH & SAMPLING PLAN


Sampling Universe: The universe for this study is Coral Granito Pvt. Ltd. Only. Sampling Technique: Random sampling Sample Size: 50

DATA ANALYSIS TOOLS


After the collection of the data for research work, the proper tools & techniques are to be used for sound measurement. Sound measurement must assemble the tests of validity, reliability and practicability. In fact, these are the three major considerations one should use in evaluating a measurement tool.

Validity refers to the extent to which a test measures what we actually wish to measure. Reliability has to do with the accuracy and precision of a measurement procedure. Practicability is considered with a wide range of factors of economy, convenience and interpretability.

The analysis of the data collected with the help of questionnaire is represented by the help of Charts and Tabular form.

TESTING OF HYPOTHESIS
Hypothesis 1:

Do you satisfied with your personal &

professional growth in the companies?


Ho : Proportion of satisfied & not satisfied is equal in terms of personal and professional growth.

H1 :

Most of the employees are satisfied.

Z test

Z cal

4.79

Z tab

2.33

Ho is rejected at 1% level of significance.

Reasons for Rejected Hypothesis :

As per my assumption, proportion of satisfied & not satisfied is equal in terms of personal and professional growth. But as per actual research work, 84% of employees are satisfied. So, null hypothesis is Rejected.

Ho : P = 0.50 Ha : P 0.50 So, Ha : P > 0.50 or Ha : P < 0.50

According to research work, alternative hypothesis is accepted as because the more employees are satisfied with organization than my assumption.

Hypothesis 2: Does

your education qualification, experience, skill,

interest are match with your job profile?

Ho : All factors are preferred equally. H1 : profile. Most of the employees education qualification is matched with their job

Z test

Z cal

2.82

Z tab

2.33

Ho is rejected at 1% level of significance. Reasons for Rejected Hypothesis :

As per my assumption, all factors are preferred equally. But as per actual research work, 70% of the employees education qualification is matched with their job profile. So, null hypothesis is Rejected.

Ho : P = 0.50 Ha : P 0.50 So,

Ha : P > 0.50

or

Ha : P < 0.50

According to research work, alternative hypothesis is accepted as because the education qualification of employees is matched with their job profile than my assumption.

Hypothesis 3: Rank the following factors which motivate you

more?
Ho : All factors are preferred equally. H1 : Salary is most preferable.

Z test

Z cal

2.53

Z tab

2.33

Ho is rejected at 1% level of significance. Reasons for Rejected Hypothesis :

As per my assumption, all factors are preferred equally. But as per actual research work, 68% of the employees have selected Coral because of the salary. So, null hypothesis is Rejected.

Ho : P = 0.50 Ha : P 0.50 So, Ha : P > 0.50 or Ha : P < 0.50

According to research work, alternative hypothesis is accepted as because employees give more preference to their salary than my assumption.

1) Gender Gender Male Female Total No. of Respondents 45 5 50

Gender
10%

Male Female

90%

Interpretation: Total no. of employees in Coral Granito Pvt. Ltd. are 200. In which I have taken the sample of 50 employees. From 50 respondents, 45 are male members while 5 are female members. It shows from the above chart. So, we can say that, there are majority of male members in the company.

2) Age

Age of Employees 18 to 35 35 to 50 50 & above Total

No. of Respondents 26 22 2 50

Age of employees
4% 18 to 35 44% 52% 35 to 50 50 & above

Interpretation: In Coral Granito Pvt. Ltd. most of the employees are covered under the category of 18 to 35 years. From 50 respondents, there are 26 employees which have 18 to 35 years of age. So, we can say that, the efficiency of the company is well because of the young people, which is beneficial to the company.

3) Working department

Respondents in Working Department Production Human Resource Marketing Finance Total

No. of Respondents 35 5 5 5 50

35 30 25 20 15 10 5 0 Production Human Resource Marketing Finance Series1

Interpretation: Coral Granito Pvt. Ltd. has more no. of employees in production department because the company is manufacturing. So, its main task is the production. From the above chart, we can say that, the compnay is producing more and more no. of bearings through more no. of employees.

4) Experience:

Years of Experience Less than 1 year 1 to 3 years 3 to 5 years More than 5 years Total

No. of Respondents 3 15 6 26 50

Years Of Experience
3% 15% 6% 50% Less than 1 year 1 to 3 years 3 to 5 years More than 5 years 26% Total

Interpretation: As the chart showing Coral Granito Pvt. Ltd. has experienced employees which have the experience of more than 5 years. According to 50 respondents, 26 employees have the experience of more than 5 years.

5)

Why do you select this company?

Selection of Company Because of location Because of salary Because of challenging job Total

No. of Respondents 9 34 7 50

Selection Of Company
14% 18% Because of location Because of salary Because of challenging job 68%

Interpretation: Coral Granito Pvt. Ltd. is giving the good salary. So, majority employees are selecting according to that basis. There is also other reasons for the selection of this firm such as location of the firm, challenging job, and so on.

6) Are you satisfied with the location and other facilities provided in the factory?

Location & other facilities Highly satisfied Satisfied Dissatisfied Total

No. of Respondents 12 33 5 50

Location & Other Facilities


10% 24% Highly satisfied Satisfied Dissatisfied 66%

Interpretation: The location and other facilities of Coral Granito Pvt. Ltd. are very sound. There is proper ventilation and good working condition in the factory. So, most of the employees are satisfied. So, we can say that, satisfaction level is higher in the area of facilities.

7) Which types of incentives motivates you more?

Types of incentives Financial Non-financial Both Total

No. of Respondents 13 12 25 50

Types Of Incentives
25

13

12

Financial

Non-financial

Both

Interpretation: Coral Granito Pvt. Ltd. is providing financial as well as non-financial incentives to their employees for motivating them. From the 50 respondents, 25 employees are motivated by providing both the types of incentives.

8) Rank the following factors which motivate you more?

Factors affecting Motivation Salary increase Promotion Leave Motivational talks Recognition Total

No. of Respondents 20 15 3 4 8 50

Factors Affecting Motivation


16% Salary increase 8% 6% 40% Promotion Leave Motivational talks Recognition 30%

Interpretation: According to the factors of motivation, the employees of Coral Granito Pvt. Ltd. motivate as per the above rates. There are 20 respondents from 50 who are motivated as increment in the salary.

9) Does the management involve you in decision making which are connected to your department?

Involvement in Decision making Yes No Sometimes Total

No. of Respondents 18 12 20 50

Involvement In Decision Making


25 20 Yes, 18 Axis Title 15 10 5 0 0 0.5 1 1.5 2 2.5 3 3.5 Axis Title No, 12 Series1 Sometimes, 20

Interpretation: Coral Granito Pvt. Ltd. is giving the opportunity in the involvment of decisions of the firm sometimes, it includes the higher authority employees in decision making. .There are 18 respondents who have involved in decision making of that particular department.

10) Are you satisfied with your personal & professional growth in the companies?

Personal & Professional Growth Yes No Total

No. of Respondents 42 8 50

Personal & Professional Growth


16%

Yes No

84%

Interpretation: Coral Granito Pvt. Ltd. is constantly growing firm. Most of the employees are satisfied with personal as well as professional growth. From 50 respondents, 42 employees are satisfied with the growth.

11) Does your education qualification, experience, skill, interest are match with your job profile?

Job match with job profile Yes No Total

No. of Respondents 35 15 50

Job Match With Job Profile


35 30 25 20 15 10 5 0 Yes No

Interpretation: Coral Granito Pvt. Ltd. is employing the candidates on the basis of education qualification, experience, skill, and interest. So, the job profile of most of the employees are match with its job.

12) Does your company provide you training and development program?

Training & Development Programme Yes No Total

No. of Respondents 45 5 50

Training & Development Programme


10%

Yes No

90%

Interpretation:

Total 45 respondents from 50 respondents are getting the training and development programme. The conmpany is providing the programme for developing the skills as well as for adapting the new technology. Company doesnt provide the training to those employees who are trained.

13) If yes then which type of training program provides you?

Type of Training On the job Training Off the job Training both Total

No. of Respondents 35 5 5 45

Type Of Training
100% 80% 60% 40% 20% 0% On the job Training Off the job Training both

Interpretation:

From 50 respondents, 45 respondents are getting the training and development programme. Among which 35 are getting on the job training which is beneficial for the employees. According to 50 respondents, 78% of employees are getting on the job training

14) Are you satisfied with your structure & policies of the company?

Structure & Policy Yes No Total

No. of Respondents 33 17 50

Structure & Policy

34% Yes No 66%

Interpretation:

The structure and policy of the firm is decided by the head of the department. The satisfaction level of the employees of the firm is 66% as per the 50 respondents from 200 employees. So, we can say that, majority of the employees are satisfied with the structure and policy.

15) Are you satisfied with the grievances handling process in the organization?

Grievance Handling Procedure Yes No Total

No. of Respondents 45 5 50

Grievance Handling Procedure


10%

Yes No

90%

Interpretation:

The management of the company is very sound. So, the grievances of the employees are solved out very easily. 45 respondents are satisfied with the handling procedure of the company. So, we can say that, most of the employees are satisfied with grievance handling procedure of the company.

16) If any opportunity will come in the future then will you leave the job or not?

Opportunity for leaving the job Yes No As per Condition Total

No. of Respondents 18 12 20 50

Opportunity For Leaving The Job


100% 80% 60% 40% 20% 0% 18 12

20

Series1

Yes No As per Condition

Interpretation:

Majority of the total respondents are giving their views regarding the opportunity for leaving the job as per the condition. There are also some respondents who are giving their preference in the context of leaving the job. It may be the increment in salary at another company. But there are also few employees whose preference in not leaving the job because of higher satisfaction.

17) Are you satisfied with the support from the HR department?

Support from HR Department Highly satisfied Satisfied Dissatisfied Total

No. of Respondents 14 27 9 50

Support From HR Department


18% 28% Highly satisfied Satisfied Dissatisfied

54%

Interpretation:

There are 54% of total respondents who are satisfied with the support from HR department. There are also 28% of total are highly satisfied with the HR department. There are only 18% who are dissatisfied from HR department. So, we can say that, most of the employees are satisfied with HR department.

SWOT ANALYSIS Swot analysis means analysis of S : STRENGTH

WEAKNESS

OPPORTUNITIES

THREATS

STRENGTH 1. Coral is giving employment around 200 employees. 2. Company capacity meets Indian market requirement. 3. Strong market presence. 4. Develop rural area to reach at global position.

WEAKNESS 1. Coral entered late in the market. 2. Irregularity in time management

OPPOURTUNITY 1. Rapidly and continuous growth in the market, so company will think about expansion.

THREATS 1. Highly competitive market against imported Vitrified Tiles.

FUTURE PLAN
Future plan of Coral is to become the leading company in the vitrified tiles all over the world.

They will be installing still new latest machines for increasing production and coming up with bigger sized and various different designs and ranges to meet the upcoming market needs.

SOME MAY COME

AND

SOME MAY GO

BUT

WE GO ON. FOREVER

RESEARCH FINDINGS
On the basis of employees satisfaction, I have presented following research findings which will help to the company.

1. In the present scenario, it has been found that all the directors of the company are trying to focus on employees satisfaction. They are making continuous efforts for improving their skills.

2. Many of employees are asking for canteen facility.

3. Generally employees are believed that Orbit Bearings India Pvt. Ltd. is safe.

4. Company is providing the facilities such as bus facility, medical facility to its employees so this is an advantage for their employees. 5. Many employees are working in the production department.

6. Many employees have already well established relationship with the company which is beneficial to both the company as well as employees.

SUGGESTION
Coral is advertising their product in Aaj Tak and other news channel. I suggest them to advertise on star plus and sony tv. As these, both channels are very famous among the daily Tv.Viewers.

Having a wide market itself in India, only little is exported. Instead if they increase their export and step into wide international market to complete their quality. Through this profit increases.

CONCLUSION
Meaning of summary is to end or to conclude the whole description in a few words. Summary is the finishing or final touch to the whole report. To conclude here after completing the research work on Employees Satisfaction at Orbit Bearings India Pvt. Ltd., most of the employees are satisfied with company and its management.

Increment in salary is a motivational tool as compared to promotion, recognition, motivational talk and so on.

It can be concluded that the unit make use of semi automatic in the production process at the same time; labor force is also engaged in the production process. It uses modern machine on one hand and labors on the other hand, tries to keep balances between two M man and management

CONSIDERING ABOVE THERE IS NO DOUBT ABOUT SUCCESS OF THIS UNIT.

BIBILIOGRAPHY Books: C. R. Kothari, Research Methodology, 2nd Revised Edition, New Delhi. Garry Dessler, Human Resource Management, Employees Satisfaction

Web-sites: www.sunheart.in www.google.com

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